If you used the pay by Amazon option when checking out then please send your package using a recorded delivery method (always keep a copy of your receipt!) SHIPPING COSTS: we have shipping fees, as unfortunately we are obliged to have you pay those, since our margins are very little (due to the low price), we do not have the means to offer free shipping. If returning items that are not suitable for either refund or exchange you are accountable for the delivery cost in returning it to us. The Suntour Remote Lockout Lever is compatible with any Suntour fork which has a remote lockout facility. 7.99, RRP Refunds will be made for faulty or incorrect items, including any delivery charge incurred by the buyer (excluding Special Delivery) in the return of the item. *Ml~4.&m8. proof:pdf Only in these cases will we cover the cost of the return shipping charges. xmp.did:F87F117407206811822AE9301B9A7847 As a result, you need to wait about 24 hours for a reply, and up to 72 hours on the weekends. Such remote lockout levers cost around 25-35eur or 19-41usd here. But if you expect to receive the same service than the one of other players in the world of cycling, you might be disappointed. You should always keep proof of postage and we advise you to use a signed for service when returning goods. They are for indication purposes only and can change at any time without notice. New: Take part in the July Giveaway for VTUVIA SN100 Camouflage Fat Tire E-Bike $1679, 1996 - 2022 bikeride.com Elite CafeMedia Publisher. If you wish to return your bike to us please keep it in the box it arrived in and call us on 01772 644340 and we will arrange a collection. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. 1) Log in and go to my account 2) Select orders from the menu and select the order you wish to return 3) Fill in the required fields 4) Print off your returnslable, stick it visibly on your package and send using a recorded delivery method. Once the 15 working days have passed we will be able to issue a full refund or resend your order. 
2016-05-12T12:00:35+02:00 application/pdf Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 60 days of the purchase date for a full exchange or refund. 1 0 obj
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2016-05-12T12:00:30+02:00 uuid:4c48e1df-f4c1-a646-bf56-034d0f08dd1e Here are a few key words that define RCZ: 1. Adobe InDesign CS6 (Macintosh) Special Price Please make sure to include a cover note specifying if the items being returned are for a refund or exchange. In conclusion, traditional shops (and online shops) offer you advice, different services and maybe even the fitting of your components. Theres no label printing required and you can avoid the usual queues. 29.00. Find your local locker here. You should always keep proof of postage and we advise you to use a signed for service when returning goods. Done. Scan the code on your phone at the locker, 3. If you have received items that are faulty or not what you ordered send them back to us (using the steps above) and we will cover the delivery cost of the return if it is within 14 days of delivery. Drop. REDUCED CHOICE: in order to develop the concept of private sales, and to become a shop that only sells items on private sales, we reduce the products we have on our website. 
We do not offer this, or at least in a very limited way. BikeRide Forum Join now and get your bike question answered. Have questions or want to discuss cycling? from application/x-indesign to application/pdf 2016-05-12T12:00:35+02:00 Send it back to us or return in any of our stores and we will give you a full refund or exchange! Adobe PDF Library 10.0.1 Any item (excluding food and underwear) can be returned to any Leisure Lakes Bikes store not just the one you made your purchase at, including those made online. 
If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods. If you have received items that are faulty please send them back to us using the steps above. default The Suntour Remote Lockout Lever is compatible with any Suntour fork which has a remote lockout facility. with a note inside stating whether you want an exchange (what you want it exchanging for) or refund, to the following address: Leisure Lakes BikesUnit 9 Centurion Industrial EstateCenturion WayLeyland,PR25 4GU. LO-Lever-chart-lay-2.indd Adobe InDesign CS6 (Macintosh) JavaScript seems to be disabled in your browser. How often do you use suspension fork lockout. If you have not received your order please call us on 01772 644340 and a member of staff can confirm the shipping date. to the following address: a) If we have sent you the incorrect bicycle, we will cover the cost of collection and delivery of the correct model. *In the event that you return a faulty/incorrect item we will refund your postage charge as long as it is 1stClass Recorded or a lesser value service. Join Now and Get Your Bike Questions Answered. The item must be returned in showroom condition, with its original packaging, tags and with a valid receipt/delivery note. I had a fall on cobbles during my commute and it resulted in a broken handlebar lockout lever. This enables a better preparation of the orders and faster shipping. help us achieve our targets. PDF/X-3:2002 Once the 15 working days are up we will issue a refund or replacement. If the item was in full working order at the time of delivery to you, we can not refund your return postage cost. For warranty claims, there is no problem as we work together with all the customer services of major brands.
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We invite you to take your time to read this text cautiously before making an order at RCZ. You should always keep proof of postage and we advise you to use a signed for service when returning goods. CUSTOMER SERVICE: we have a customer service, but it is less performant and slower than in other online shops. Compatible with SR Suntour Axon, Epicon, Raidon, XCR, and NCX suspension forks. PDF/X-3:2002 If you cannot use InPost for whatever reason, it is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories). Send your package using a recorded delivery method (always keep a copy of your receipt!) Our main objective is to propose the best prices in Europe, if not worldwide, on products that can be relatively old. Once the item arrives back at our Mail Order Centre you will receive an email notifying you about the progress. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. To improve your shopping experience today and in the future, this site uses cookies. In conclusion, even if we do our best to send out your order quickly, It might be that certain order get shipped slowly and that the announced delivery times end up by being longer than expected. %PDF-1.3
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Unfortunately we cannot consider an item to be lost until 15 working days has passed (according to Royal Mail procedure). We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn, Read our full Privacy Policy & Cookie information here, https://returns.inpost.co.uk/leisurelakes, 2. Items wont be considered lost until after 15 working days of items beingdispatched. False RESTRICTIVE CODE: we sell more and more products with a restrictive code, which means that you are only allowed to buy the product of the voucher code and nothing else. The choice you will have is reduced and RCZ will have a little number of products available. If you accept our philosophy, we will for sure make great deals together. xmp.did:F87F117407206811822AE9301B9A7847 Refunds will be processed using the same method of payment used for the original purchase. You must have JavaScript enabled in your browser to utilize the functionality of this website. Always keep a copy of your receipt! For technical questions, we have a technician, but it is possible that we do not have an answer to all your questions, so before you contact us, please look for your answer in forums and on official websites. 5) Log in to your account online for status updates on your return. 1 Put your parcel inside and shut the door. DELIVERY TIME: the majority of our products are sold through private sales, therefore the waiting time is generally one month (but up to two months depending on the supplier. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Join Now or Sign In to participate in the BikeRide community. 3. If we have supplied the correct product, it is not faulty or it is outside of the 14 days we can not be liable for your postage charges. HW;
&N'~=H_{`8B#&O[+?pVo~v?n?Mhk~vz{@ InPost Lockers are in handy locations like supermarkets (inc. Tesco, Morrisons and Lidl) and train stations. PDF/X-3:2002 Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note. When your return is collected from the locker, a label will be applied for you by the courier. Any item (excluding food and underwear) can be returned to us for any reason provided it is returned in showroom condition, with its original packaging, tags and a valid receipt/delivery note.Simply box up your items for return, include a cover note with the word REFUND or EXCHANGE inside & follow the below steps for safe return to our warehouse; where your return will be processed promptly. 
We do not refund premium services. / We have very limited availability of current product lines, but we are working to offer products that you will not be able to find anywhere else. _oiPy?Okhy_L{?bmNV6a-7ep6}>EPys5Mq5qW,Ehh5)6"lqx
8 Lo If your item arrived faulty we will refund your postage cost. Hey. You get full access to our bike experts and members. b) If we have delivered the bicycle you ordered, but upon inspection you decide it is not the bike for you, we will charge you 50.00 for the collection. 5. Not happy with your purchase? Please include a covering letter describing the fault and if you would like the item replacing or refunding. When returning the item please use Royal Mail1stClass Recorded* so that you have a tracking reference just in case! Please do not ride the bike as a full refund cannot be given if the bike has been used or damaged. PLEASE NOTE: all items from the same order should be returned in one parcel. In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible. Customers are accountable for return shipping charges. For our 40th anniversary, Leisure Lakes Bikes are partnering with the British Heart Foundation. This is because shipping is done by another company. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund. 2. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. 
converted First of all, we are not a private shop, nor an online shop like the others. RCZ is not a shop like the others, and we thought it is important to explain our commercial philosophy, so that you cannot be perturbed by some characteristics of our shop. xmp.id:FD15A8E41C206811822AEC9C73A7A9D5 If returning something from Europe you are responsible for the delivery cost. 4. Just scan. Please include additional information if the items you're returning are faulty or incorrect. xmp.iid:FC15A8E41C206811822AEC9C73A7A9D5
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