RuPay card can be used at any of the following channels: E-commerce - Prepaid Recharge , Railway booking (IRCTC), etc. Alternatively, you may also visit your Issuing Bank branch for the issuance of Replacement Card. 150 + applicable taxes, Replacement/Reissuance Charges for Debit Cards: Rs. How many lounge accesses we can get from RuPay Platinum and Select Debit card? What is the minimum validity period of a RuPay prepaid card? Will I be charged additionally for making contactless payments? Refer to the below table for more details. Please read and agree with the disclaimer before proceeding further. One successful RuPay Platinum Card induced financial transaction at any POS/E-Com of same Bank or any other Bank, Cardholder to perform one successful transaction 45 days prior to date of accident, Open to all cardholders and subject to fulfillment of T&C, All RuPay Offers & benefits can be claimed on only one RuPay card per customer and not on multiple cards, if held by him/her, Claim form to be submitted to IDFC FIRST Bank with required documents and following terms & conditions, C/o Name: TATA AIG General Insurance Company limited, Address: TATA-AIG General Insurance Co. Ltd. A-501, 5th Floor, Bldg No.-4, Infinity Park, Dindoshi, Malad (East) Mumbai-400097, Email: rupayinsurance@npci.org.in & rupay@tataaig.com. How does contactless technology functions? RuPay Premium Debit Card is designed for use at indian websites, indian merchant outlets and ATMs. Theres always more! Read here in detail about the features and benefits of HDFC Bank RuPay Premium Debit Card, Benefits of using HDFC Bank RuPay Debit Cards, The eligibility criteria to apply for HDFC RuPay Platinum Debit Card. Does RuPay prepaid card support only OTP as the 2FA? Kindly contact your respective bank for any fees and charges. Also, you may receive charge slip after doing the transaction. Participation to group insurance is voluntary. SMS MINI to 56161600 or +918691000002to get your Mini Statement, Site best viewed in IE10+, Firefox 47+, Chrome 55+, Safari 5.0+ at 1024 X 768 pixels resolution. Yes. The following banks are in the process of issuing RuPay Credit cards. with or without EMV chip and PIN enablement. If the card balance enquiry is possible at the Bank branch level, you will instantly get the refund. Will I get account statement of all Contactless payments? You will also have no liability for unauthorised transactions on your card. data. Services in your free lounge access Debit Card include fax, internet and Wi-Fi services, available at the discretion of each lounge operator. In case RuPay Prepaid Cardholder having a Personal Accident policy with another insurance Company, will this Insurance Policy will be an additional cover? Enter the 16-digit Card Number number and the card's expiry date that are both shown on your card. Receive exclusive RuPay Platinum Debit Card benefits like discounts and offers with your IDFC FIRST Bank RuPay Platinum Debit Card. For this, you need to download the account opening form from the banks website. Get more details in the link below: With IDFC FIRST Bank RuPay Platinum Debit Card you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder. with the customers name. travel passes, season tickets, etc. How do a get a notification about my RuPay Card? credit card along with the welcome kit will be dispatched to your mailing address. All RuPay Global cards can be used for the International transaction. Can we have access to the airport lounge through the virtual RuPay card? BVR9 26 1573 . Available 24/7, this service can be availed by calling our toll-free number 1800-26-RUPAY (78729). However, please follow guidelines shared by your credit card issuer to activate your credit card for usage. I remember my PIN now, can I try using the RuPay Prepaid card at the POS or an ATM? On IDFC FIRST Bank ATMs, you can withdraw up to 40 notes/transaction (final amount may depend upon the available denomination and your daily withdrawal limit). When I dip/swipe my RuPay Contactless card for payment, will it reduce my card balance? How is the information on my RuPay Prepaid Card protected? MD & CEO Letter to Shareholders on the 1st Annual Report after Merger, MD & CEO Letter to Shareholders on the 2nd Annual Report after Merger, Most Important Terms and Conditions (MITC), Advisory on Frauds through Fake Investments Schemes. In case if the amount is not credited, kindly contact your nearest card issuing bank branch. / Personal Loan in Jamshedpur The cards can be used Will all Point of Sale terminal accept my RuPay Contactless card? It contains a highly secure EMV chip, hence it cannot be cloned easily. Dissemination of information on Digital Banking, complimentary access for IDFC FIRST Bank RuPay Platinum cardholders ONCE Half yearly*, Paid access: In addition to the complimentary access -cardholders are also entitled to unrestricted (chargeable) access for himself/herself and for his/her accompanying guests, Choice of hot and cold snacks from buffet, Free Wi-Fi available at select locations. The RuPay Lounge Access Program is applicable for the RuPay Platinum and Select . EMV stands for Europay MasterCard and Visa, who developed this technology. holder. 1.75 lakhs 5 % Cashback on Utility Bills paid using Debit Card Personal Accidental Death / Permanent Disability Insurance up to Rs. Card, Kisan Personal Identification Number (PIN) is a 4 / 6-digit number combination known only to the cardholder and it is used for transacting using a RuPay Card. How are the transactions carried out through cards protected against fraudulent usage? Original or Certified copy of FIR/ Police report giving description of the accident. Further, EMV technology uses your debit card as well as PIN to complete any transaction. . In the event that you lose your RuPay Prepaid Card, please report the loss to your respective Issuing Bank for blocking the Card. What are the salient features of a minimum-detail and with loading only from bank account prepaid instrument? In how many days the claims will be settled? un-blocked, kindly contact your issuer. RuPay Debit cards are available in the following variants: RuPay Credit cards are available in the following variants: In order to avail any of the RuPay Debit cards, the applicant must have a bank account. If my PIN is blocked, can I use RuPay Contactless cards for contactless payments? Our efforts are to offer accurate and responsible data. After completion of the process, you will get the debit card and the checkbook within 48 hours at your doorstep. Lounge access is available basis terms and conditions. Yes, RuPay prepaid cards issued in different form factors viz physical or virtual, shall necessarily have Additional Factor of Authentication (AFA) as required for debit cards except in case of prepaid cards issued Once the application is lodged, an executive representing Bank will contact you in 2-3 working days, to collect the required documents. / Personal Loan in Ahmedabad Generally, Credit Cards are delivered to the customer in an activated state. Will I be charged extra if I use my RuPay Prepaid Card for shopping? Above 5000, you can still tap the card to make contactless payments, but PIN entry is mandatory./p>. at Shops, ATMs, and online. RuPay Prepaid Cards can be issued individually by the issuers or under a co-brand program with another entity. Can RuPay Prepaid cards be contactless cards? which is also referred You may visit the RuPay Website to know more details regarding the same. RBI: Beware of Fictitious Offers/Lottery Winnings/Cheap Fund Offers. With RuPay Platinum, you can enjoy discounts from your favourite merchants and earn cash back on utility . HDFC Bank RuPay Premium Debit card is easy for both online and offline shopping. There will be no extra charges for shopping using your RuPay Prepaid card. CodeForBanks.com is not legally responsible for the same in any matter whatsoever. Who is the beneficiary in case there are multiple heirs / beneficiaries? the Prepaid Card range, PMJDY Avail 24/7 host of referral services from Travel assistance to Hotel reservations to Consultancy services. Does the Personal Accident policy cover natural death, suicide or death due to some illness/disease/pregnancy? Yes, your RuPay contactless card is as secure as any other RuPay card. Banks will provide it free of cost. merchant/operator and the operator will perform a money add transaction from POS device to top-up the card balance. This antenna uses Near Field Communication (NFC) technology to establish a secure connection with contactless reader to transmit payment related Refer to all the terms and conditions required for IDFC FIRST Bank RuPay platinum debit card insurancehere. to your primary account after a cooling period of upto 4 days. What is RuPay Prepaid Card and how does it work? in which you have applied for a RuPay card. / Personal Loan in Nagpur In case of a co-branded card, who will be responsible for addressing all customer service aspects? How will I know if the transaction is successful? This transfer can be done at the time of card closure only. fails and you have paid via cash then you have to present the slip, given at the time of Pass writing to merchant/operator. To apply for RuPay credit card, please contact one of our certified bank partners through their any of their customer service channel branch, customer care portal or Banks credit card sourcing partner. If the indicator is present, you can make Contactless payments, whereas / Personal Loan in Bhopal Between the two partners, one who is designated as a RuPay Prepaid issuer shall be responsible for addressing all the customer service aspects relating to the co-branded RuPay prepaid instruments. Please fill the entire documents as per the checklist and submit the same to the Bank / Bank branch where RuPay cardholder has an account. How can I register my mobile number in my Bank Account? Depending on yourPlatinum debit cardvariant,you have maximum limit set. RuPay Card is blocked by the bank for security reasons due to 3 unsuccessful PIN attempts. What should I do if my RuPay Card is lost or stolen? Explore them in the link below: Enjoy special concierge service as an IDFC FIRST Bank RuPay Platinum Debit Card holder. The OTP is required for authenticating the transaction by the bank / non-bank prepaid 4 reward points on every 100 spent on groceries and departmental stores. Enjoy special concierge service as an IDFC FIRST Bank RuPay Platinum Debit Card holder. Do I have to use my PIN for all RuPay Prepaid Card transactions? The merchant will insert the card into the POS Terminal. I have a RuPay Card but I dont have the PIN? / Personal Loan in Mumbai Contactless card is a chip card with an inbuilt radio frequency antenna. HDFC Bank RuPay Premium Debit Card The card protects you with a Permanent Disability/ Personal Accidental Death cover which is worth upto Rs. Fees & Charges for RuPay Platinum NRO Debit Card Benefits for you Check your eligibility Fees and Charges Terms and Conditions The RuPay Prepaid Platinum Card is a prepaid card designed to help you manage your expense both personal and professional. An automated teller machine (ATM) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, transfer funds, pin What the types of Semi-closed prepaid instruments can be issued / launched for the customers? In case of co-branding arrangement between a bank and a non-bank entity, the bank shall be the PPI Issuer. Guidelines, Please keep your card in a secure place such that you will immediately know if it is missing, Please handle your card carefully to avoid any physical damage to magnetic stripe and EMV Chip, Never keep your card unattended e.g. Generally, Fee & Charges are mentioned in the Welcome Kit delivered to the customer. IDFC FIRST Bank RuPay Platinum Debit Card concierge service can be availed in English or Hindi by calling the toll-free number 1800-26-RUPAY (78729). / Personal Loan in Pune POS shopping For Example Grocery ,Fuel station,etc, E Com transaction Prepaid Recharge ,Railway booking (IRCTC),etc. There are three types of cards (a) debit cards (b) credit cards and (c) prepaid cards. Primary account balance (i.e. Transaction carried out through card can be protected against fraudulent usage by taking the below mention precautions: In the event that you lose your RuPay Card, please report the loss to your respective Issuing Bank for blocking the Card. customer care, etc. Transfer, CDSL/NSDL Investor Grievance Escalation Matrix, Extract of Board Approved policy on Co-Lending Model, Board Note & Guidelines - Resolution Framework 2.0, Customer Education Literature on NPA and SMA classification, FAQs regarding cancellation of Add-on Credit Cards, Level 1 Queries, Request or Complaint Redressal, Level 3 Write to Principal Nodal Officer. The loading / reloading of prepaid instrument shall be through payment instruments issued by entities regulated in India and shall be in Indian Rupees () only. What are the key features of RuPay Contactless? Will I get a new Renewal Card? In the event that you lose your RuPay card, please report the loss to your Issuing bank to block the card either by calling phone banking service or visiting the nearest bank branch. What are the services included in the RuPay Airport Lounge Access? A balance update transaction will have to be done to realize this top-up amount in card balance. I have applied for a RuPay Debit Card, how can I check the status of my RuPay Debit card application? Such links are provided only for the convenience of the client and Axis Bank does not control or endorse such websites, and is not responsible for their contents. Credit Card, (https://www.npci.org.in/what-we-do/rupay/live-members), For Platinum & Select Debit or Credit Card, https://www.npci.org.in/what-we-do/rupay-contactless/live-members, https://www.npci.org.in/what-we-do/rupay/live-members, Brand For more details, please contact your Issuing Bank. Available 24/7, this service can be availed by calling our toll-free number - 1800-26-RUPAY (78729). Exclusions are situations or conditions wherein TATA AIG General Insurance Co. Ltd is not liable to pay the benefits to insured person in the event of accident. Issuers intimate Rupay prepaid cardholders for all successful transaction by sending a SMS notification. The first time the card should be used (PIN change or PIN-based transaction) at your bank's ATM where you have opened the account (For example IndiaLends services are free for all our customers. How is RuPay Prepaid Card different from Credit Card & Debit Card? Yes, RuPay prepaid cards can be contactless cards. / Personal Loan in Varanasi RuPay Platinum Debit Card. RuPay Prepaid Platinum. A company can issue and operate PPIs after receiving authorization from RBI. What should I do if Pass writing fails and I have paid using cash? What is the difference between a regular Rupay Card and a RuPay Contactless card? Present your card to the merchant once you have selected goods for purchase. Please click on the following link to find out the unmatched benefits. Explore Maximum of 20 passes including seasonal tickets can be written on the card. What is the eligibility criterion to avail Personal Accident Insurance cover on my RuPay Card? I have not received my PIN with the Welcome Kit; how can I generate the Pin for my Debit Card? What are the charges levied on my RuPay Card for transactions at ATM? The minimum-detail prepaid instrument existing as on December 24, 2019 can be converted to this prepaid instrument, if desired by the card holder. How do I apply for a Replacement Card? We have tried to maintain high standards in quality, clarity, and accuracy of the material posted on the portal. Features. In case if the same is not delivered within 7 working days you may get in touch with the Bank service channels branch, Banks have already replaced the existing magnetic strip debit/ credit cards with latest EMV chip cards. You dont need to wait in long queues because contactless transactions are super quick and can be completed in less than a second. Yes, Cardholder will receive a notification from the bank via SMS or E-Mail. Is my Rupay Contactless card protected from the threat of frauds? All RuPay Prepaid cards shall have a minimum validity period of one year from the date of last loading / reloading in the PPI. Daily Domestic ATM withdrawal limits: Rs. Which variants are available on RuPay Debit Cards? at work, Please keep the Pin secret and do not disclose the PIN to anybody, Please memorize the PIN and do not write your PIN on the card or any other document, Never share your card number, Personal Identification Number (PIN), Card Verification Value (CVV), One Time Password (OTP) and Expiry Date with anyone. The HDFC Bank RuPay Premium Debit Card is loaded with a gamut of benefits and features that makes it easier to save more on your daily purchases. Do I have to use my PIN for all RuPay Card transactions? change or obtaining account information such as mini statement and balance enquiry at any time and without the need for direct interaction with bank staff. Offline payments do not require an online connectivity with the card issuing bank, hence you dont need to How can I know if the transaction through my RuPay Card is successful? Daily Domestic ATM withdrawal limits: Rs. In case the card is not auto use the cards for shopping at your nearest merchant, use the card for online purchase like booking railway tickets, recharge or purchase goods from your favorite online merchant. All Ecommerce transactions will be supported by OTP (One-time Password) validation, which will be sent to your registered mobile number. / Personal Loan in Mangalore Select the right option and proceed further. Joining Fee: 500/-. Banks which are certified by NPCI can issue RuPay Contactless cards. Transit fare payment system including metros, buses etc. You are allowed to top up the card wallet to a maximum value of 2000. ), Insert the amount for cash withdrawal if you wish to withdraw cash. You have to reach out to respective merchant/operator for creating a pass like transit passes/ seasonal tickets on your card. *T&C apply, with interest rates starting at 10.25% p.a. Balance in the wallet of the card shall not be refunded back. What do I do if I have lost my RuPay Prepaid Card? Please note: Your card will be charged a nominal amount of Rs. The issuance of RuPay prepaid card is solely at the issuers discretion. How is the Debit Card different from Credit Card & Prepaid Card? Kindly mention the same application reference number and mobile number to check the status of the application With our free airport lounge access Debit Cards, you can step into any of our partner lounges once- half yearly (six months). There is only one type of open system prepaid instruments i.e. A debit card is linked to a bank account and can be used to: A RuPay Credit Card is a payment card issued to customers to enable the cardholder to pay a merchant for goods and services based on the cardholder's promise to the card issuer to pay them for the amounts plus the other the card. fund transfer, you have to go to a particular touch point and tap your card against an online card reader. You need not have to worry about carrying cash for small value payments. Kindly refer to your card for further details. What is the maximum top up limit of card balance? You can download the guide from here, An amount up to INR 10,000/transaction can be withdrawn using your Debit Card on non IDFC FIRST Bank ATMs. What are the current use cases which RuPay supports on Prepaid Cards? (Cardholder needs to check at the reception desk). Retail, ATM, e-commerce etc. What are the benefits linked to my RuPay Debit Card? It is a unique feature that enables customers to use the card for merchant/operator specific application e.g. For all contactless transactions up to 5000 PIN is not required. Card balance is used to make such payments. How can a customer / corporate apply for a RuPay Prepaid Card? This symbol represents Contactless. The intimation should be immediate to TATA AIG General Insurance Co. Ltd or Bank but not later than ninety (90) days of the date of accident. What should I do if my card is damaged or I want to replace my card? There are no additional charges levied to make a contactless payment. / Personal Loan in Kochi You can set limit for your IDFC FIRST Bank Debit Card by logging in to your net banking or through Mobile application. / Personal Loan in Trivandrum Original or certified copy of Post Mortem Report along with Chemical Analysis/FSL reports (wherever applicable). HDFC Bank RuPay Platinum Debit Card has everything you would expect in a Debit Card. Their salient features are as follows: Prepaid instrument with loading only from bank account: Funds transfer from these two types of prepaid instrument is not permitted. issuers. date of accident. The offline wallet balance is debited for all offline contactless transactions of low value payments in transit, para transit as well as retail for eg metro, bus, toll, parking, retail stores, OMCs, etc. Customers can also visit the Bank Branch for knowing the Fee & Charges for the RuPay Card. Insurance Consultancy Life Insurance, General Insurance, Health Insurance. As an additional feature, RuPay has more than 1000+ specific programs across wide shopping, dining and other categories. as Card Balance or Offline Wallet. Annual subscription fees for a RuPay Prepaid card will depend on the banks. You can even bring more guests at an additional cost. 25,000, Daily Domestic Shopping limits: Rs. / Personal Loan in Coimbatore Enter the 16-digit Card Number number and the card's expiry date that are both mentioned on your card. Please contact your bank Customer Service for a Replacement RuPay Card. Clickhereto find the list of domestic airports that we are affiliated with. NPCI requires all contactless/dual interface RuPay payment devices to carry RuPay Contactless Indicator for supporting contactless payments. RuPay Prepaid cards can be issued in the form of Physical cards, Virtual Cards, wallets, and any such form / instrument which can be used to access the prepaid instruments and to use the amount therein. There is a provision of storing money on the card which can be used to initiate contactless payments (offline payments) across various use cases like transit, retail, toll, parking, etc. The RuPay NRO Debit Card brings you a bouquet of benefits. Can RuPay prepaid cards be personalized with customers name? How do I check the status of my RuPay credit card application? Here are some of the benefits you can enjoy: Enjoy exclusive benefits whether youre shopping at a retail outlet, online or withdrawing cash at an ATM. POS stands for point of sale. It uses enhanced security features to protect the important date of the card holders and discourages card's unauthorized usage. Concierge Service. Your card will be active till the last day of the month of expiry. RuPay Contactless is a card which allows you to make payments in fraction of seconds, just by tapping the card on the card reader (supporting contactless transactions). 2 lakhs. We realize you are keen to know the status of your card application. Is it mandatory for RuPay prepaid issuers to have a direct connectivity with NPCI switch? In case the co-branding partner is a bank, then the same shall be a bank licensed by RBI. Please select one of the below options to proceed, Start typing, then use the up and down arrows to select How to claim the insurance (or) what is the procedure to claim the insurance? If in case the cash is not dispensed and the account is debited, the bank generally auto credits the account within 24 hours. IDFC FIRST Bank RuPay Platinum Debit Card concierge service can be availed in English or Hindi by calling the toll-free number 1800-26-RUPAY (78729). If the card is lost or stolen, you should report the loss/ theft to issuers customer care centre. It offers cashback and discounts and also protects the cardholder from the permanent disability or accidental death cover. RuPay cardholder will have to wait till the next day for the card to be auto-unblocked. How is information on my RuPay Card protected? 25,000; Daily Domestic Shopping limits: Rs. I did 3 unsuccessful PIN attempts at the POS terminal and the transaction was declined. What should I do in case if I have not received my OTP? The total amount loaded during the financial year shall not exceed 1,00,000/-. What are annual subscription fees of RuPay card and for what period do annual subscription fees are charged? Some of the advantages of debit card include . At any given point of time, wallet balance should not exceed 2000. Select language (if language option is available), Please enter your PIN (Please note that if you enter the wrong Pin thrice, your card will be blocked for rest of the day), Select the transaction that needs to be performed (cash withdrawal, PIN change/ Balance inquiry, etc. Basic features. Yes, the cash loading is limited to 50,000/- per month subject to overall limit of the prepaid instrument (not permitted in PPIs with loading only from bank account). By continuing to browse this site, you agree to the use of cookies. Card balance is used for offline payments only. OTP is the 6 digit numeric personal identification number generated by the bank / non-bank prepaid issuer for online transactions. Will I be charged repeatedly? RuPay cardholder will have to wait till the next day for the card to be auto-unblocked. RuPay Prepaid Card is blocked by the issuer for security reasons due to 3 unsuccessful PIN attempts. Basis this, he may decide to re-write the pass on the card. By continuing to use this site, you are accepting thebanks cookie policy. However, in case of a Gift card, any other intended / targeted beneficiary, though not the purchaser, can also be a the Credit Card range, Explore Complimentary visit to Domestic & International lounges. the card for completing the transaction. You will be required to enter your 4-digit PIN on the terminal for transactions at merchant outlets. Cover arranged by Axis Bank for its customers under Digit Illness Group Insurance Policy (UIN GODHLGP20142V011920). All the information on this website is for education and information purpose only, and CodeForBanks.com does not guarantee the accuracy of any information provided in any of the pages on our website. Always use the customer care numbers displayed on Banks official website. Additionally, you are free from fear of getting fake notes and lost or theft of cash. Merchant will validate the existing Pass on In how many days should I submit the claim documents? Whom should I contact in case of a claim? What are the limits for cash withdrawal and Purchase Transactions for my RuPay Card? is unable to file claim within ninety (90) days of loss/incident such claim cases will be accepted by TATA AIG General Insurance Co. Ltd for investigation and honoured, if all terms under the policy are met as on Matter whatsoever quick and can be completed in less than a second reach! In which you have to go to a maximum value of 2000 at! Who will be settled expect in a Debit card application the material posted on the card you. Which RuPay supports on Prepaid cards can be completed in less than a second number 1800-26-RUPAY. To complete any transaction ), etc with an inbuilt radio frequency antenna inbuilt radio antenna. A notification about my RuPay contactless card protected from the threat rupay platinum nro debit card hdfc frauds credit. The total amount loaded during the financial year shall not exceed 1,00,000/- extra for! 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To some illness/disease/pregnancy having a Personal Accident policy cover natural death, suicide or death due some! / beneficiaries out to respective merchant/operator for creating a Pass like transit passes/ seasonal can... Not dispensed and the transaction Winnings/Cheap Fund offers the total amount loaded during the financial shall! Check the status of my RuPay Prepaid issuers to have a RuPay Prepaid Cardholder having Personal! ( One-time Password ) validation, which will be active till the next day the... Whom should I do if Pass writing fails and you have to worry carrying! Rupay supports on Prepaid cards be personalized with customers name there are no additional levied! Selected goods for purchase benefits like discounts and also protects the Cardholder from the Permanent Disability Insurance up to PIN... For my RuPay credit cards are delivered to the customer in an activated state only OTP as the?! Banks official website date of last loading / reloading in the link:... 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