If you open Software Update and don't see macOS Monterey, there are three things to try: Check device compatibility. I will forget about the Catalina. If you have any external hard drives or peripherals connected to your Mac, try removing them. For instance, if you're upgrading from macOS Monterey to macOS Ventura, this update requires 25 GB, but if you're upgrading from a much earlier release, you'll need even more available storage to ensure that the software update is successful. I have the same problem. Tried everything you mentioned. Test that new account - one possibility that comes to mind is that there is a keyboard mismatch when entering the password at login. It still doesn't work. You will find this information on the extensions Mac App Store entry. They have a dedicated Large and Old Files module, which can quickly locate old files you haven't opened in months and let you quickly select what you want to remove. Enabling automatic updates will mean that your Mac remains secure and all macOS features work as advertised. If . Learn more about Stack Overflow the company, and our products. NVRAM stands for non-volatile random-access memory and stores specific preferences and settings while your Mac is switched off. RELATED: How to Install Applications On a Mac: Everything You Need to Know. What to do when your update keeps getting stuck. These updates are made available once a year and introduce more pronounced changes than regular patches. Hi, Ive encountered the same problem as well. If you're certain you typed your password correctly, the only reason macOS Big Sur won't accept it is due to a software bug. Via a dedicated update application, like Microsoft AutoUpdate for Microsoft Office on Mac. I am also losing by mind. Keep it pressed until you see startup options. Currently Im trying to gradually upgrade it to 10.8 to download a newer version then. Email Serhat Kurt. Once complete, drag the new version into your Applications folder and replace the old .APP file. But Im stuck at 10.7.5 and the components for a newer Mac OS X Lion dont download to my Mac Book Air of 2011. Then select the Storage tab at the top of the window. User profile for user: By continuing to use this site, you agree to our cookie policy. These are the steps I followed in doing so: https://support.apple.com/en-us/HT201548. If none of the solutions work out to fix the MacBook stuck on login screen issue, then reinstalling macOS will be the last option. Be patient. This will open your account settings page. An error occurred while installing the selected updates. To seeif your computer has enough room to store the update, go to the Apple menu > About This Mac and click the Storage tap. Hello everyone, I received my new Macbook Air M1 today. Apple may provide or recommend responses as a possible solution based on the information This guide covers the most common reasons for getting locked out of a MacBook and provides effective ways to unlock the Mac and get access back. omissions and conduct of any third parties in connection with or related to your use of the site. To check how much RAM you have on your Mac, click the Apple icon in the top-left corner of your screen and select About This Mac. Restart in recovery mode and reinstall macOS. In the System Preferences, choose All Content and Settings. If this doesn't help and you still can't update your macOS, keep reading. But you cannot go from, lets say, 10.14.x to 10.15.x. It doesnt give me any further instructions/notifications. Youll see an array of options appear that you can toggle on or off, most of which are self-explanatory. Launch the App Store from the dock and click on the Updates tab. To boot your Intel Mac in recovery mode, hold down the Command + R during startup until the Apple logo appears. May 1, 2021 10:01 AM in response to laneandkent. Keep macOS up-to-date using the in-built updater under System Settings > General > Software Update. Tried resetting the SMC but doesn't seem to have worked. Your Mac will check for any available system updates. On M1 Macs, NVRAM doesn't exist as such, and the process that is equivalent to resetting NVRAM is handled automatically. Tip: Before installing any significant updates, be sure to back up your Mac, just in case. This is a major issue with these M1s and/or Big Sur. Before sending it back, a desperate measure, call Apple Care tech support directly and ask for help trouble-shooting this! There could be two reasons for this: You may have a slow internet connection. Then, boot up your machine, and press the. Apple has a very strict process for refurbished products. It says Cant download the additional components needed to install Mac OS X. when I use macOS Recovery. From the "An error has occurred during installation" message to "Not enough space," these warnings are enough to drive anyone crazy. To get the new macOS on your Mac, you should go to the Apple menu and download it from About This Mac > Software Update. Follow on-screen instructions and press Next after any action you take. You can automate much of this process so that your Mac updates everything automatically without bothering you, too. You might have a third-party driver installed if you use a product like Microsoft NTFS for Mac by Paragon Software, which enables full write access to NTFS-formatted drives. You will see your RAM capacity next to Memory in the Overview tab. If nothing of the above helped, try using a built-in utility to run checks and repair any existing issues with the hard drive and files. When turning on your Mac, press and hold the Power button. Some Mac users, unfortunately, have been and continue to be affected by various macOS software update issues where they may experience a stalled macOS update. Well, when I went to enter my password it didn't take it. If it involves an app like Safari, the app must be restarted. You checked the obvious things like caps lock on or a random keyboard selected by accident? For example, using a combo update, you cannot upgrade from macOS Mojave to macOS Catalina. MacBook Pro 13, Here's how to do it for macOS Monterey and any older macOS version: Select the Apple menu > System Preferences > Sharing. Its safe to assume an extension is outdated if it is no longer being maintainedfor example, if it has not received updates in over a year. why does it not show the latest version ? Although they dont make it clear. If you're trying to update to macOS Ventura, I recommend this comprehensive how-to guide The detailed manual to clean install macOS Ventura. If your internet is working fine, try adjusting your content caching to reduce bandwidth usage and speed up installations. I have a portable backup of every year. The system should now list all the usernames available on the machine. It seems that it doesn't work on the new OS. If you want to know more about what RAM is, and how much RAM you need, check out our article here. You must log in or register to reply here. At the very least, we recommend leaving Security Response updates on. You can quit the installer and resume at any time by launching the Install macOS [name] application (where name is the name of the latest release). I just set up this laptop a few months ago and don't recall changing my password so I don't know why it's not accepting it. Beyond the usual security patches and app updates, Apple offers shiny new versions of macOS to Mac users every yearfor free. Every attempt just restarts my Mac and does absolutely nothing. Or are you experiencing freezing, stalling, or crashing during the download? Now your computer is in safe mode. I even tried changing the password, and no go. If you manage to download your update but keep receiving an error message during installation, you're not alone. Developed for macOS Special offer. Or go to apple menu -> about this mac -> software update this will open same update window. Share Improve this answer Follow Before we share these fixes it appears that there is an error today: 26 January 2022 that is causing people to see the message "Update Apple ID Settings: Some account services require you to. New OS did not show up in updates window, so Ive tried to download it myself. I do not need any improvement. I am losing my mind. hi Serhat Toms. If you are using a Wi-Fi connection, try a wired connection, if possible. Using the method below, you will be able to upgrade to the latest macOS that is compatible with your Mac. If your download starts but, after a while, freezes or gets stuck, there could be a few reasons why. So I was excited to get it rolling, But its been 36 hours of restarting and retrying to update and it just wont. What is SSH Agent Forwarding and How Do You Use It? ago Update: An 2nd attempt at reseting the password worked. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes Any help is appreciated. Updating your Mac is important so you can get Apples newest features and security patches. I thought it would take me through setup again, however it went right to the login screen with my account name and was prompting for password as if the computer was already setup. From the left sidebar, click Large & Old Files > Scan. It is possible that your Mac may unable to reach the update server. I have the same problem as the users above. You could spend hours scouring through your Mac, digging up old folders and removing apps, or you could use a handy tool like CleanMyMac X. I tried Command+R like advised in this video: Logging to a Mac is not done with your AppleID password. What happens if you've already found the item an old map leads to? If not, you may see error messages. For a better experience, please enable JavaScript in your browser before proceeding. #6. Really frustrating. Upgrading your operating system can take anywhere from 30 minutes to a few hours and will result in multiple restarts while the update is applied. macOS 11.2. For example, ExpressVPN releases new versions as manual downloads that are installed on top of the old version using a .PKG installer. Tim Brookes is a technology writer with more than a decade of experience. If all is then well, install the data from the backup and proceed as normal. If the security update involves the core operating system, your Mac must be restarted. Reset instructions are on Apple's site: To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Enter the code and check if the Apple ID password issue persists. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Click the Apple logo in the top-left corner of your screen. We want to make sure we understand what steps you've taken for that. Wait for your computer to find the update and click Update Now. He's written about technology for over a decade and was a PCWorld columnist for two years. Would a revenue share voucher be a "security"? You've just saved yourself some serious time, not to mention space. Even a Mac that is not running the latest version of macOS is eligible for security updates. Try your usual user credentials. He has covered a wide range of topics including Apple, security, productivity tips, gaming and more for publications like How-To Geek, Zapier, and MakeUseOf. Simply go to System Preferences > Software Update. Luckily, you can start up in safe mode and try your update from there. Note: Skip this step if you have an M1 Mac. We list compatible Macs below. But using the same username and password to authenticate the update fails. Heres How to Fix It, How to Use Tags and Smart Folders in Apple Notes, How to Switch to Compact Tabs in Safari on Mac, 5 Ways to See If Your Phone Is Being Tapped, 2023 LifeSavvy Media. More specifically, the focus of this article is on what you can do to when your Mac wont update to the latest version of macOS. Anyone have any ideas? Youll need to install the Homebrew version of the app for this to work. Same problem as you. How to erase (format) the built-in startup disk of an Intel-based Mac. Sometimes more than a few hours. Solutions for Mac password not working 3. Restart your computer, and check if your Mac accepts your new password. Hooray finally able to use Mac again. Using Recovery Mode helped me finally get the new OS loaded. My original profile is locked out to me. Use the Reset Password assistant You should now see the utilities window, which shows options such as restoring from Time Machine, reinstalling macOS, and using Disk Utility. Thank you for using Apple Support Communities. After all the steps already taken, it might be necessary to clear further space to try to reinstall macOS Big Sur from macOS Recovery. You must apply operating system updates via the Mac App Store. As stated in the Nudge channel, Since 2018 this has been a problem since Apple doesn't test softwareupdate commands that are triggered by a script. Have any of you figured out a way to get it to work? If you dont see a Software Update option in the System Preferences window, you have macOS 10.13 or earlier installed. Release Shift when you see the Apple logo. Bad Wi-Fi connection. Bonus points, CleanMyMac X is notarized by Apple. In the Keychain Access app on your Mac, choose Keychain Access > Settings. If nothing is available youll see a message saying that your Mac is fully up-to-date. In order to reinstall BigSur it asks me for the password again. I would make sure all the data is backed up and then make a new account. The Mac App Store makes it easy to find, install, and maintain software on your Mac. Press and hold the power button until the startup options window shows up. Have you tried resetting SMC on mac mini? Type in the new password again to verify it. This article explains how to fix waiting iPhone or iPad apps that wont download or install. But everytime it asks for my password, it won't take it. Please help. Some examples of settings include startup disk selection, display resolution, and kernel panic information. I bought my M1 MBA for $649 from Best Buy as an open box and when I brought it home and booted up and went through Apple initial setup it got stuck on the account screen where you setup your password. when I restart the computer and am not in safe mode, I still get the white box that pops up and it spins and I get the cant download I need to try again or restart but in safe mode it says my software is up to date. This article explains how you can fix the software update problem. Your Apple ID is the account you use for all Apple services. Where this is located depends on the app youre using, but you can check: If an app doesnt include the ability to update itself, you may need to update it manually. My MacBook has been like that for 2 days now. What's going on? Major operating system updates can take a while to download, after which youll receive a notification to let you know your Mac will restart and begin the installation process. Have you had any luck with this issue? All postings and use of the content on this site are subject to the. Im not worried about loosing the last 5 years on this computer. Here is his LinkedIn profile. All my files are under this username so I need to access this specific login, but it seems I have exhausted all the information I am able to find on how to fix this. Mac won't recognize password for software update I am trying to update software this morning on my new MacBook (currently Big Sur 11.2.3, M1 chip) and it will not recognize my password on the software update screen. Can't seem to boot into recovery mode with Command + R either. And if there are updates available, follow the onscreen instructions to download and install them. Where possible, enable automatic updates and make sure to create regular backups of your Mac for ultimate peace of mind. Sometimes, a quick refresh of the connection can help. Security Responses attempts to outsource security updates in a bid to get these critical updates installed faster. I did some googling and saw that others had this same issue (even on Slickdeals). With every major macOS version release, Apple also provides a list of compatible Mac computers. For a Mac with Apple silicon, follow these steps: Now, select Reinstall macOS and follow the on-screen instructions. You can update your Mac using a user account if you need to log into your Mac. To confirm, you changed the name of your user and home folder from your ex-husband's name to one you've chosen, correct? You can view information about the latest security updates on Apples security update page if you like. In between major updates, supplemental patches are deployed to fix bugs, patch security holes, and sometimes add new features and support for new products. Enabling Download new updates when available will download any available system updates and notify you when theyre ready to install. What to do when you keep getting install error messages? These updates make changes to the core operating system, including first-party apps like Safari and Mail, and they may include firmware updates for hardware and peripherals. You are using an out of date browser. I am now upgrading to Monterey in the usual way. 3. Mac not accepting Password even with Password Resets, Building a safer community: Announcing our new Code of Conduct, Balancing a PhD program with a startup career (Ep. Option Two: Reinstall macOS. Why does bunched up aluminum foil become so extremely hard to compress? In programs where extensions in the kernel are needed my admin password is not accepted by no means. UPDATED: It's the big launch day for Warner Bros. Before you do anything: If you are still having issues, then you may try the followings: Try updating your Mac in safe mode. Any ideas? Everything is working fine (that I've found) except the software update but it was a scary process and I wonder if that's contributing. I get this same thing. Does your user show as an admin in System Preferences > Users & Groups? Click Reset Default Keychains. Let's work through these tips to try and kick-start the download. There is a video of someone with this same issue at https://www.youtube.com/watch?v=kaquqIn5RKM he resolves it with a full install of Big Sur, but as I mentioned, my machine won't let me do so. Click Update Now to start the update process. Disable an extension by unchecking the box next to it under Safari > Settings > Extensions. Yes, the agent also had me attempt the update in safe mode, but I just did so again so I could be sure it wasn't working and report back. Thanks. If you're trying to download a new version of the operating system on release day, you could face long wait times as Apple's servers get overloaded. It accepts that password everywhere else. The only difference is that it downloads the updates again, but when it prompts me to restart and I attempt to do so, it asks for the password and won't accept it. The best answers are voted up and rise to the top, Not the answer you're looking for? This article explains how you can fix, Read More iPhone Stuck On Apple Logo With Spinning Wheel (Black Screen), FixContinue, Sometimes you may experience problems with iMovie not opening on your Mac. Please try the tips belove if you are unable to update your computer: It is important that you back up your Mac before you do anything. 576), AI/ML Tool examples part 3 - Title-Drafting Assistant, We are graduating the updated button styling for vote arrows, Account username and password don't match on mac users & group on Mac, Change password for iCloud keychain / prevent it from being unlocked with computer password. A clean install basically removes the current Mac operating system, Mac apps, and user files during the installation process, helping your operating system to perform faster and eradicate issues. You don't have enough disk space. As soon as your Mac starts up, press the Shift key. Finally, remove any external hard drives or peripherals connected to your Mac. Can you change password of your standard account while being logged in as admin? Thank you for letting us know the steps you've already tried. ajaxpcola, call Well explain how it all works. FAQ about Mac won't accept correct password Basic checks Before you move to the specific solutions, you'd better check your keyboard first in two aspects. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. only. provided; every potential issue may involve several factors not detailed in the conversations On macOS 12 Monterrey or earlier, youll find this under System Preferences > Software Update. Read More Apps Not Installing or Downloading, FixContinue. Click Reinstall macOS and follow the onscreen instructions. Take Screenshot by Tapping Back of iPhone, Pair Two Sets of AirPods With the Same iPhone, Download Files Using Safari on Your iPhone, Turn Your Computer Into a DLNA Media Server, Use an iPad as a Second Screen for PC or Mac, Add a Website to Your Phone's Home Screen, Control All Your Smart Home Devices in One App. See also: How to fix Catalina update problems. These tools install a third-party kernel extension and an icon in System Preferences, usually at the bottom of the screen. I am placing this message here as a last resource since I do not really know how to proceed. If you have to install an app manually, it will need to be updated differently. A forum where Apple customers help each other with their products. To update your Mac, click the Apple logo in the top-left corner of your screen. You will have to manually install these updates by clicking on the notification or visiting System Preferences > Software Update. As suggested Im trying to restart in safe mode and recovery mode but it is not starting and again going into installing update and just when it is about to end it says that theres an error. Cannot update. Here's how to boot in safe mode for Intel-based Macs: For a Mac with Apple silicon, you can boot in safe mode by following these steps: Try your update again. RELATED: So Your Mac Isn't Getting macOS Updates, Now What? Can't find the answer you're looking for? 2 Answers Sorted by: 0 I would make sure all the data is backed up and then make a new account. The update then started to work once I had the 20GB of free space on my MacBook Air. There should be an option to Check for Updates or Update Now. You will likely need to authorize any changes using your admin password, then restart your Mac for changes to take effect. If your issue is not with the download taking too long but your Mac update getting stuck, jump to the next step. If all is then well, install the data from the backup and proceed as normal. Keep macOS up-to-date using the in-built updater under System Settings > General > Software Update. Turn on your Mac and immediately press and hold the Option--R keys together until you see the Apple logo or the spinning globe icon. Trying to update my OS from 11.0.1 Big Sur to 11.2.1 but the software update won't accept my password. By stalled, we mean that macOS updates wont download and install successfully. 1. Required fields are marked *. Your email address will not be published. To download the Big Sur update, you need to have at least 35.5 GB of available storage space. This article has more details: Back up your Mac We know that you've tried clearing space as well, but wanted to include this article as well, just in case you may need it: How to free up storage space on your Mac, When needed, this article shows how to reinstall macOS: How to reinstall macOS, May 3, 2021 2:29 PM in response to claire504, May 4, 2021 12:03 PM in response to laneandkent. Installing software updates is the best thing you can do to ward off newly discovered security vulnerabilities. Here's how to check your available disk space: Select the Apple menu > About This Mac > Storage. If you dont have enough storage space available, click the Manage button to find files, apps, and more to delete. All apps featured in the App Store are approved by Apple and sandboxed by design, which means they are run in a secure environment and shouldnt be able to damage your Mac. Is Spider-Man the only Marvel character that has been represented as multiple non-human characters? Without it, you won't download the software update from Mac App Store. How to fix Sidecar, How To Reset the Screen Time Passcode on iOS, iPadOS, or, Getting a message to Update Apple ID Settings on iPhone,. Finally, try booting in safe mode or repairing your hard drive in Disk Utility. It has already downloaded and installing the software but just at the end it says that an error has occurred and suggests to restart again. Here's how to use it: A combo update contains everything needed to get your Mac to the latest version of macOS and can, in some cases, resolve faulty updates. For example if for some reason you had an azerty layout instead of qwerty. For macOS Ventura, go to System Settings > General > Sharing and follow the steps above. Once it's connected, check for the macOS update again and press the upgrade button. Join 425,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. Please help, have been trying for several months. The good news is that this problem is temporary, although it prevents Mac users from downloading and installing macOS updates that very moment they want to. Can I also say: 'ich tut mir leid' instead of 'es tut mir leid'? Tim Brookes is a technology writer with more than a decade of experience. "I don't like it when it is rainy." Catalina is really problematic. We tried to do a full install of Big Sur in recovery (? To my surprise, it did not even require an admin password. Bugs like this are relatively common with new software updates. You can check if. Your Mac can automatically check for, download, and install various types of updates. The last Method worked for me. Several iPad and iPhone users have reported that they are experiencingSMS and iMessage notification problems after, Read More iOS10 Message Alerts Not Working? Some apps that use .PKG installers can also be run to replace the old version of the app. Alternatively, if you want to install any other macOS version, find the list of compatible devices using the search tab on the Apple website. It even at one point prompted me to see whats new with Catalina and take a tour, but it still have the red bubble in my System Update box. "Softwareupdate tries to authenticate the user", Choose Apple menu > Log Out. To exit safe mode, restart your Mac normally, without pressing the Shift key. How to use Apple's Passwords for Amazon and AWS? As stated above, they can be huge. Level 1 11 points Software Update not recognizing Admin Password When I try to update my MacBook Air (M1 2020) from 11.2 to 11.3.1, I receive the following message in Software Update: "Software Update is trying to authenticate user. Can Power Companies Remotely Adjust Your Smart Thermostat? Apple may provide or recommend responses as a possible solution based on the information If that is how Apple goes about it, it will be as good as getting a brand new M1. Click Upgrade Now in Software Update to begin the download. Heres a good question.. Im the owner/administrator of this i-mac. For example, in Firefox, click the menu icon then Settings > General > Check for updates. You must use the password you used to set up your user account on the machine. Recovery mode wont accept the password and Apple ID doesnt work either. The Mac got stuck somewhere during this process and could not complete the Monterey update. Upgrading macOS is different from updating it because you move from one major version to the next. Resolve " Mac Software Update not accepting password ": Way 1: Log in to your Mac with a local admin account Way 2: Remove your Mac from Active Directory Way 3: Update your Mac from Terminal Way 4: Update the preboot first before updating your Mac Way 5: Reinstall macOS Log in to your Mac with a local admin account Thank you for taking the time to reply and help open my brain to solutions that led to finding a working one. Is there liablility if Alice scares Bob and Bob damages something? Thanks a million times, My brand new out of the box Macbook Air 13 2018 operating on Mojave will not download and install Bug Sur You can then use Terminal to search for apps to install using the following command: This will search for any packages that match the search term office. You install any relevant casks (graphical apps) or formulae (command-line utilities) you find using the following command: You can run a single command to update apps installed via Homebrew: This wont work for apps that include their own in-built updaters, like Google Chrome. All postings and use of the content on this site are subject to the. Don't worry, we're here to help. Turn on your Mac and immediately press and hold the Option--R keys together until you see the Apple logo or the spinning globe icon. If you don't like the command line, another path is to make a second admin user and log out of the problem user (Apple menu - log out) and then try the update from the second account. Keep software and Safari extensions up to date using the Mac App Store's "Update" tab, or by launching apps and using in-built updater tools. 4. Admin password not accepted for updating system software. https://support.apple.com/downloads/macos, Make sure there is enough space to download and install an update. All of the above are general problems users may encounter when upgrading to any macOS version. Luckily, wiping your NVRAM is super easy. It looks like it's all setup. You can back up with Time Machine or you can use iCloud. To update your Mac, you need a stable internet connection. You may need to restart your Mac for the update to take effect. Once the update is finished downloading, click Download and Restart. You will need at least 4 GB of RAM to download the Big Sur update. And download it. If a new version of macOS is available, youll find it listed under Software Update. Click on "Continue" and follow the installation process. I just keep restarting to no avail. You can also click More info to see what changes will be made with the update and if there are any system requirements, such as how much storage space you need to update your Mac. It says my software is up to date. When the reinstall is complete, your Mac will have replaced all of the system files, overwriting any troublesome ones that may have been causing issues with the software update. To do it, you have three options: an external hard drive using Time Machine and disk utility, iCloud, and third-party apps. Occasionally, login items, launch agents, or corrupt extensions that load when your Mac starts up can cause issues when it comes to installing macOS updates. Please review EULA and Privacy Policy. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of it loaded nicely and after restart it says it couldt uptade any. After I have shut it down and then tried to login again it doesn't recognize my Apple ID password. Browse other questions tagged. It's a smart idea to check Apple's System Status page for any known issues. I noticed that the machine was defaulting to the wrong keyboard map, so I'm guessing that's why the original password failed. If you rely on an app thats no longer being actively maintained, consider searching for an alternative that wont put you at risk. Read more Chris Hoffman is Editor-in-Chief of How-To Geek. We select and review products independently. There could be a variety of reasons for this. The easiest thing to do is clear up more storage space. If all else fails, you can reinstall macOS using Recovery Mode and try downloading the updates again. Same problem here as well!! Go to Change Apple ID, and update your email address. Reproduction without explicit permission is prohibited. Choose Apple menu > Restart. I registered an Apple ID and everything seemed to work. From the old standard account, unlike the "Test User" account I built on the phone with Apple the other day (which did not show any updates available), the Big Sur 11.3 update showed as available. It states my computer needs to restart to install and while I restart it is still on the folder version. They are updated like any other app by opening the Mac App Store and clicking Updates, and then updating each extension individually or using the Update All button. Installing the latest macOS update is usually a hassle-free and straightforward task, but if you've found yourself here, you must be one of the many people wondering, "why won't my Mac update?". Your Mac will be less likely to get bugs or suffer from crashes, which will also improve your computers overall performance. Firstly, proceed to the Apple menu and choose System Preferences. Also you always have the option the manually start the upgrade install. If safe mode didn't help, wiping your NVRAM could be the answer. Apple describes system files as anything from updated fonts to firmware updates for your power adapter. From the Utilities menu in the menu bar, choose Terminal. What does this mean. Then exit safe mode when you are done (in either case). Is a refurb as good? Nothing worked to fix it. Install new major versions of macOS to get access to new features and applications. Please help. For macOS 10.3 High Sierra or earlier, you can find these options under System Preferences > App Store. Why shouldnt I be a skeptic about the Necessitation Rule for alethic modal logics? Be aware that its difficult to downgrade your Mac to the previous version of macOS. Big Sur was the only one, that was successfully installed, The Mac wasn't used but it was a certified refurb from Best Buy, if that has any bearing. Once its back on, the update is still there to be done over and over again. Is it OK to pray any five decades of the Rosary or do they have to be in the specific set of mysteries? Yeah, I checked the layout and the caps lock. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Commonly, Mac users think they need the amount of space that equals the size of the installation package. User data is preserved by the installer once the app is updated. Head to the Updates tab to see a list of available updates. Since we launched in 2006, our articles have been read billions of times. Apple Care was very suprised & upset when I told them that. Hello, I currently have the macOS Monterey on my Macbook Pro and have been getting notifications that it will update to Ventura. Please let me know I really need to use my laptop for school. If there are no known issues, check that your internet connection is stable and consider using an ethernet cable. Find the right combo update. You can also try searching the Mac App Store for the newest version. Click Done, restart your Mac, and try updating macOS once again. so frustrating, You just have to wait few minutes to see the update. Passionate writer and storyteller, weekend daydreamer, and adventurer. Mac won't recognize password for software update. I have macOS 10.7.5 and want to update it to a newer version as possible. User profile for user: Set up users, guests, and groups on Mac That can help show us if the issue is happening system wide or only with your user. If your Time Machine Backup is not locked or you know it, you should be fine. Im having exactly the same problem on my Mac Air any help please, Apple? To update your Mac, click the Apple logo in the top-left corner of your screen. Logging into a Mac is not done with your AppleID password. Occasionally, a logging error can cause issues. In macOS Recovery either choose a user you know the password for, or click on Forgot all passwords. Spent 2.5 hours on the phone with Apple Care support trying the following several times: resetting passwords, erasing HD & HD Data, repairing HD & HD data, reinstalling BigSur, deactivating Mac, creating new accounts, and more things that I cant remember. Reproduction without explicit permission is prohibited, iOS 13 or iPadOS problems and how to fix them -, Sidecar not working in iPadOS and macOS? More specifically, in System Preferences -> Security & Privacy -> General , once I click on the locker and may access (yes, there my password is accepted), when saying in the lower end "Some system software requires your attention before it can be used." Safe mode only allows certain software to load, which might help isolate this further. How strong is mac login password protection? It states the recovery server cannot be contacted when I try to reinstall a new MacOS, when I hit the update key it tells me to restart when I do that it restarts and back to home page and I have to put password in then the home page comes up again then I have to put password again then it opens up to home page but it hasnt downloaded update. Release the two keys when the Apple logo appears on the screen. If you followed the article exactly, which is most likely the case since you're able to log in with that user, than that might not be the issue. Im waiting for my US passport (am a dual citizen). Hi, and thank you again. Greetings. Get started with your Apple ID. The combo will download as a .dmg file. while others throwed errors that Hard Disk was not properly formatted. Please help. Reddit, Inc. 2023. This is really annoying , i had to erase my disk utility nd then was able to reinstall mac os x.. currently able to now log into my mac but im trying to update it to the newest version now, The same here Now, after couple of fights with mac, I am back to 10.14.7 somehow (using internet reinstall). When you log in again, save your current login password in a keychain. It is Disk Utility that can be of value here. Kindly help. This is my problem as well. She also advised me to try making an admin test user, but oddly, no suggested update offered Big Sur 11.3 as an option as it does for my regular admin account. Click your username (top-right corner). I was even wondering whether the problem could be because of the recovery process. I forgot my new password about 4 years ago, I never did write down the recovery key. Any ideas, how to solve this bad issue? Outdated Safari extensions can put your Mac at risk. All Rights Reserved, Under App Name in the menu bar, then Check for Update, Under App Name choose About [App Name] then Check for Update, Under Help in the menu bar, then Check for Update. Now enter your Apple ID email and click on Next. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a masters degree from Purdue University. Would not recognize Apple password or Mac passwords during various steps. The thing is that you will not be able to update your Mac if your Mac model is not mentioned on the official list. The loop continues and Im not able to boot my Mac. New Macbook Pro not recognising new password or one from old Mac after using Migration Assistant. We're glad you were able to get your MacBook Pro updated to macOS Big Sur 11.3. I decided to play around a bit in an older user account, a standard (non-admin) one, and I noticed that to do certain tasks I had to enter my admin name and password (which always worked). I'm logged in right now but now I'm afraid to log out if my password is incorrect. Have been working on this for a long time. I had a similar issue on my macbook pro when I upgraded to Big Sur and came across this article: If System Preferences doesn't accept a valid administrator password when you click the lock to make changes, try these solutions. 2. I havent even gotten the first payment due on it yet. The exception is third-party drivers and system tools. Heres how to update your Mac, and what to do if your Mac wont update. Were you able to solve this issue? I have Mackbookair 2013, have security uptade is called 2015-006.10 that cant uptade. How can solve this problem? I have done it at least 4 times. Click here to learn more. Since the macOS Ventura arrival in October 2022, many users have reported problems downloading and installing it, so rest assured you're not alone, and the great news is, we have lots of troubleshooting tips to help. Click Account Security. Enable Check for updates to have your Mac automatically check for updates and put a notification in the top-right corner of the screen if anything is found. I am having the same problem too, it wont update & it wont stop restarting, I have had exactly the same issue tonight. If you've forgotten your AppleID password, go here and click "Forgot Password". Thank you very much in advance. You dont need to worry about installing the wrong thing since Apple only provides updates that are relevant to your Mac. Other apps like Adobe Creative Cloud have separate updater applications that run in the background and apply updates. The TouchArcade Show #558, TouchArcade Game of the Week: Dig Odyssey: Cosmic Mining, SwitchArcade Round-Up: We Love Katamari, Super Mega Baseball 4, and Todays Other Releases and Sales, Crossed Swords ACA NEOGEO Review Infinity Retro-Blade, Shovel Knight Pocket Dungeon Comes to Mobile on June 6th With Major New Free DLC Included via Netflix, Apple Arcade Weekly Round-Up: Updates for Episode XOXO, Horizon Chase 2, Illustrated, Stitch, Patterned, and More Out Now, Rotating Run n Gun Shooter Roto Force is Heading to PC and Mobile in July and Available for Pre-Order Now. Note: If you want to install future updates automatically, check the box next to Automatically keep my Mac up to date. JavaScript is disabled. To check how much available storage space you have on your Mac, click the Apple icon in the top-left corner of your screen and select About This Mac. Alternatively, use the Spotlight search to find it or ask Siri to do it for you. Or you can go directly to System Preferences > Sharing. These patches are referred to simply as updates and recorded in the version number, with 13.3 being the third major update to macOS 13. Make sure you disable any outdated extensions for which no updates exist. Shut down your Mac and wait 10 seconds before turning it on again. and I click on "Details" it opens up a window showing a list and then I click on "Ok", then it opens up another windows saying "System Preferences is trying to authenticate user." The macOS installation couldn't be completed. I was not able to clear enough space for a full install, but happily, I was able to find a fix. Once the bar loads, you'll get a quick overview of your available storage. Your email address will not be published. Hi i m not able to install new update on mac Mac OS Big Sur. So, let's get started: what's the first step? Open CleanMyMac X download the app for free here. Use Disk Utility to erase an Intel-based Mac, If you can't unlock settings in System Preferences, Enter the Spider-Verse in the Next Season of Marvel Snap, Warning: Potential Zelda Spoilers? Enter your email address below to receive your promo code and stay up to date on the latest tech news and updates. It's a mobile user with admin rights. Test that new account - one possibility that comes to mind is that there is a keyboard mismatch when entering the password at login. My Mac updates, shows update available which is to 10.10.5. Reset SMC It seems some Mac computers with Apple T2 Security Chip may experience this problem. My case is the same as Anjali. Use Code EEROINSTALL, Download the Mac Update from Apples Website, how to back up your Mac computer with Time Machine, how to reset your Mac computer to factory settings, How to Keep Your Laptop On When its Closed, How to Update Chrome on Your Computer, Android, or iPhone, How to Upgrade Your PC to Windows 11 for Free, How to Back Up Your iPhone to iCloud, Mac, or Windows. The process will depend on the Mac model you use. Read more on these optionshere. If you prefer to choose when major upgrades are installed deselect that those are not. Rocinante777 5 mo. You may have to wipe your Mac and reinstall macOS if you need to go back. To do this, you need to restart your Mac from macOS Recovery. Trying to update my macbook pro (2014) to Mac OS Catalina 10.15.5, keep asking me to restart, after restarting, the update now keeps appearing. May 1, 2021 8:47 AM in response to laneandkent. Apple is a trademark of Apple Inc., registered in the US and other countries. Would the presence of superhumans necessarily lead to giving them authority? I decided to delete my Garageband and Logic X Instrument packs, since this was taking up 12GB and can be reinstalled later. # macOS Update. HelloTech Provides Help, Installation, Setup and Repair, How to Update Your Mac and What to Do When It Wont Update, Save $99 on eero Pro 6 + Install. Please note that before you continue, you may want to back up your Mac. Before installing updates for your core operating system, its always a good idea to have a backup to hand in case things go wrong. Im having the same issuedid any of you figure out how to fix it? It seems to update, and sometimes I get an update complete message that immediately switches to a request to download and install the same update. 2023 macReports, Seck, Inc. All Rights Reserved. Then go to System Preferences > Software Update. macReports and its content are in no way affiliated or endorsed by Apple, Inc. Mac Not Updating To The Latest macOS Version? Refunds, This site contains user submitted content, comments and opinions and is for informational purposes If youre having issues updating your Mac, make sure that you have enough RAM and storage space to download the update. Or there could be issues with Apple servers. How to make a HUE colour node with cycling colours. For macOS 10.4 Mojave or later, head to System Preferences > Software Update and click on the Advanced button to control automatic updates. Install new major versions of macOS to get access to new features and applications. Any apps you install via Homebrew can be updated with a single command. Here are a few common reasons why a Mac won't update: Your Mac is not compatible. any proposed solutions on the community forums. If you find out how to fix it please let me know. Apple releases a new major version of macOS each year, usually around October. My update seems to be not happening because every time I click on Update now, it asks me to restart and after restarting, I still get the message, Update now for the same version. Click Update next to the relevant entry, or click Update All at the top of the screen to update everything. If you are upgrading from macOS Sierra or earlier, you will need at least 44.5GB of available storage space. VS "I don't like it raining.". The outer shell and battery are replaced and the internals are tested to make sure everything works as it should. Congrats! Click Reinstall macOS and follow the onscreen instructions. rev2023.6.2.43474. You can also use third-party software to create a bootable backup if you want. In this article, I, Read More Cant Open iMovie, Files or Libraries not Launching, How to FixContinue. Will have to pay for support to resolve I expect. Choose Settings and make sure Automatic Updates is enabled. Hello, I currently have the macOS Monterey on my Macbook Pro and have been getting notifications that it will update to Ventura. You can easily, Make sure that you have an Internet connection to update your Mac. i have enough space for the macos update but it tells me to click the disk you want to install and it dont allow me to click. Please let me know I really need to use my Mac for school. I have the same issue as well :(. Don't worry, we're here to help! Therefore I needed to reinstall some things on it. Restart your Mac and hold down Cmd + Option + P + R keys. My father is ill and booked a flight to see him - can I travel on my other passport? If this doesn't work, keep reading. You must use the password you used to set up your user account on the machine. Looks like no ones replied in a while. But everytime it asks for my password, it won't take it. I hope this helps someone else in the future. macOS Monterey not showing as available. Issues with Apple servers. If you are talking about the user password and you are locked out of your mac, you can try the following: Reboot into the Recovery Drive by choosing the 'Apple' menu > Restart, hold down the 'command' + 'r' keys on the keyboard during the start up process, when you see the start up screen you can let go. Make sure any software that you rely on is compatible with the latest version of macOS before you take the plunge. Possibly looking for a 'setup password' which may be from the old Mac and is now lostin the mists of time. I am stuck at version 10.12. Tried to install it several times but it is not working at all. It downloads the update and asks to restart the computer. Fix, AirPods Pro Not Showing Up in Find My, How to Fix, Books App Keeps Crashing on iPhone or iPad, How to Fix, iPhone Stuck On Apple Logo With Spinning Wheel (Black Screen), Fix, Cant Open iMovie, Files or Libraries not Launching, How to Fix. Login. If the update does not complete, your computer may seem stuck or frozen, for an extended time, try to restart your computer by pressing and holding the power button on your Mac for up to 10 seconds. Here is how: Turn off your Mac. On macOS 13 Ventura, youll find this under System Settings > General > Software Update. Just waiting may fix your problem. What Causes the macOS Big Sur Password Bug? First find out what version of the app you are running by launching it, clicking App Name in the top-left corner of the screen, then choosing About [App Name].. So we were unable to attempt an update with Test User. Now head to the apps homepage and check to see if theres a newer version of the app available. Once the window has refreshed, you should see any updates listed as macOS 10.xx.x Update (depending on your version). Generally speaking, you dont need to worry about drivers if youre using a Mac. If you have any such system tools or third-party drivers installed, look for the tweak under System Settings (or System Preferences on older versions of macOS). If you disable this, you will need to check for updates in this menu manually. Your information can be helpful to determine what might be going on and next steps. My macbook pro won't recognize my password when updating software. I have reset the password several times by restarting with Command+R, but every time my username is prompted to enter a password, the new passwords are refused. Many apps include the ability to update themselves, including browsers like Chrome and Firefox. You told us you knew that, and used it to log into iCloud on your phone and a PC browser. I am able to log in under the separate Admin login and have made all the available changes to try and login automatically but no matter what is done, switching to my usual username requires a password and the password is refused even when correct. User profile for user: (At the moment it's showing 43 GB available in "About. How To Start Using Regex With The Shortcuts App, How To Run Linux On Mac: A Step-by-Step Guide, iPad For The Visually Impaired: How To Set Up Your iPad, Inconsistent Wi-Fi Speeds on Mac: Why, and How to Fix, How to Reduce Digital Eye Strain When Using a MacBook: 7 Tips, What New Accessibility Features Are Coming to iOS 17, Final Cut Pro and Logic Pro for iPad: What You Need To Know. You can. any proposed solutions on the community forums. You can create a backup using Time Machine and a spare hard drive for free. Select Content Caching, and from the drop-down, select All Content. You may lose data if you do this. omissions and conduct of any third parties in connection with or related to your use of the site. Do notput your Mac to sleep or closing its lid. Mac computer will restart automatically should any problems with memory emerge. More than likely, Apple will send you a refurb. Highlight a Row Using Conditional Formatting, Hide or Password Protect a Folder in Windows, Access Your Router If You Forget the Password, Access Your Linux Partitions From Windows, How to Connect to Localhost Within a Docker Container, How to Run Your Own DNS Server on Your Local Network. Here's a handy list from Apple that shows you which devices are compatible. It is possible that Apple servers are overloaded as a lot of people may be trying to update. But I am 100 percent satisfied with its performance. If you want your Mac App Store apps to update automatically, launch the App Store, then click on App Store in the top-left corner of the screen. Wait for few minutes then you can see the update, Safe mode made the download start which it did not before. How-To Geek is where you turn when you want experts to explain technology. You can use macOS Recovery, your computer's built-in recovery system, to reinstall the Mac operating system. It accepts that password everywhere else. You can force a check by finding the relevant menu bar item. This site is not affiliated with or endorsed by Apple Inc. in any way. Click Generate app password or Manage app passwords. I have a Macbook pro 15 2015, and the OS that was installed was High Sierra. Ask Different is a question and answer site for power users of Apple hardware and software. Should I sign up for Apples iPhone Upgrade Program? But the answer is no. Don't worry; we've got the reasons why and the tricks to help you update your Mac smoothly. This further means that, using a combo update, you can update from macOS 10.15 directly to Mac OS X 10.15.2, skipping the 10.15.1. If you've already installed macOS Ventura and are trying to install a minor software update, follow these steps to check available storage space: Apple menu > About This Mac > More Info > Storage Settings. Your Mac, try a wired connection, if possible computer will restart automatically should any with! Update won & # x27 ; s a mobile user with admin rights install successfully its. Peripherals connected to your Mac to sleep or closing its lid Access & gt ; software update automatic... Kick-Start the download content caching to reduce bandwidth usage and speed up installations there are available!, a quick Overview of your available storage experience this problem Pro 15 2015, and update your wont... Mismatch when entering the password again of updates a major issue with these M1s and/or Big Sur be. Update fails if a new account are done ( in either case ), install the data preserved... Theyre ready to install new major versions of macOS each year, usually around October please,... Hoffman is Editor-in-Chief of how-to Geek in programs where extensions in the kernel are needed my password... Which may be trying to update your Mac will be able to clear enough space a. It when it is possible that Apple servers are overloaded as a last resource I. To manually install these updates by clicking on the latest version of macOS to get or! Install the data is preserved by the installer once the bar loads, you need to restart your computer find! Some reason you had an azerty layout instead of qwerty from updating it because you move from major. Yeah, I currently have the same problem as well startup disk of an Intel-based.... 'Es tut mir leid ' instead of qwerty improve your computers overall.! You when theyre ready to install the data from the drop-down, select all content I decided to.! Screen to update your Mac for changes to take effect iMessage notification problems after, more. Trivia, and maintain software on your phone and a PC browser you turn when you keep install. Able to get these critical updates installed faster update but keep receiving an error during... Equals the size of the installation process bugs or suffer from crashes, which might help isolate this.. Upgrade now in software update from there or one from old Mac after using Migration.! Ago update: an 2nd attempt at reseting the password again encounter upgrading... Use iCloud: 'ich tut mir leid ' instead of 'es tut mir leid ' of! Same issuedid any of you figured out a way to get it rolling, but been. Suprised & upset when I went to enter my password, and install an update done ( in either )! This under System Settings & gt ; log out if my password did. Can toggle on or a random keyboard selected by accident restart your Mac, just in case to set your. Or you can easily, make sure all the usernames available on the machine Mac that is with. Least, we mean that your Mac to sleep or closing its lid Seck Inc.. Not the answer you 're not alone it when it is possible that Mac... The us and other countries list all the usernames available on the or... Are the steps above did n't take it erase ( format ) the built-in startup disk an! It should issue persists does absolutely nothing from the dock and click mac software update not accepting password Forgot all passwords having same! High Sierra or earlier, you can toggle on or off, most of are. Letting us know the password you used to set up your Mac was was... Else in the menu icon then Settings > extensions Files, apps, and the internals tested! Id and everything seemed to work leaving security response updates on Apples security update page if you need use. Are done ( in either case ) backup if you have to install. Determine what might be going on and next steps in-built updater under System &... Know it, you should be an option to check your available disk space: select the storage tab the. How you can automate much of this process and could not complete the Monterey.! Mode only allows certain software to load, which will also improve your computers overall performance reasons for this you. In or register to reply here enough space to download and restart installed.. For over a decade and was a PCWorld columnist for two years ask for help trouble-shooting!... Connected to your use of the site only Marvel character that has been like that for days! Settings > General > check for updates in this menu manually fails, you mac software update not accepting password find these options under Settings. Update on Mac amount of space that equals the size of the above are General users., head to the previous version of macOS to get Access to new features and applications hi Ive! To clear enough space to download a newer Mac OS Big Sur and does absolutely.. Mac updates, now what that before you Continue, you 'll a. Starts up, press the button to find, install the data from the left sidebar click. Upgrade to the apps homepage and check if your time machine and a spare hard drive for free here,. Is not running the latest macOS that is compatible with the download entering the password Apple... Which may be from the mac software update not accepting password sidebar, click the Apple ID password a PCWorld for... Mac wont update the Mac operating System step if you manage to download myself. Done ( in either case ) account you use for all Apple services this was taking up 12GB and be... There should be an option to check your available disk space: select storage! In any way to 11.2.1 but the software update and asks to restart your computer, no. And/Or Big Sur example, ExpressVPN releases new versions of macOS to get these critical updates installed.. Updates will mean that macOS updates wont download and install various types of updates and other countries password... Devices are compatible gradually upgrade it to log out if my password, go to Apple menu & gt software... Libraries not Launching, how to solve this bad issue: ( at the it... Not the answer: //support.apple.com/en-us/HT201548 internet is working fine, try a wired connection, try removing them and. Updater applications that run in the background and apply updates you figure out how to erase ( format the! Cc BY-SA you agree to our cookie policy issue ( even on Slickdeals ) best you. N'T getting macOS updates, shows update available mac software update not accepting password is to 10.10.5 any ideas how! Update fails Monterey update take it updates will mean that macOS updates wont download or install, have been notifications! Every yearfor free or endorsed by Apple, Inc. Mac not updating to the consider searching an! Action you take the specific set of mysteries and want to update your Mac smoothly authenticate the update AutoUpdate! Sure there is a trademark of Apple hardware and software just wont choose all content Settings. A backup using time machine backup is not with the latest version of macOS get... Generally speaking, you will need to log into iCloud on your Mac and was a PCWorld columnist for years. X Lion dont download to my surprise, it will update to begin mac software update not accepting password download taking long... Than a decade of experience have enough storage space, consider searching for alternative! An array of options appear that you have to install note: this. Pro updated to macOS Ventura, youll find this under System Settings > General > check the... Updates everything automatically without bothering you, too for letting us know the password at login my. Computer 's built-in recovery System, to reinstall the Mac model is not with the latest macOS version,... Of macOS if Alice scares Bob and Bob damages something have enough storage space loop continues and not! Mac passwords during various steps drivers if youre using a combo update, safe and... Was very suprised & upset when I use macOS recovery others had this issue... App like Safari, the update then started to work once I had the 20GB of free space my. Enable JavaScript in your browser before proceeding do to ward off newly discovered security vulnerabilities do they have to it! We were unable to attempt an update with test user like caps lock the... You at risk Microsoft Office on mac software update not accepting password Mac OS X Lion dont download to Mac! Inc., registered in the System Preferences > app Store Preferences > update. System Settings & gt ; log out if my password mode wont accept the password at login macOS 10.13 earlier. & upset when I went to enter my password is not affiliated or! Install them updater applications that run in the kernel are needed my admin password of an Intel-based Mac newer OS... Everything works as it should M1 Mac install an update the additional components needed to install an update with user. Resetting the SMC but doesn & # x27 ; t accept my password, restart! Weekend daydreamer, and what to do it for you to giving them?. These tips to try and kick-start the download out our article here recovery, your,. Update to Ventura ) the built-in startup disk of an Intel-based Mac install via can! X Lion dont download to my surprise, it will update to Ventura and software as from... When turning on your Mac to sleep or closing its lid download it myself updates. Five decades of the app, keep reading a mobile user with rights... Free space on my Macbook has been represented as multiple non-human characters laptop for.! Find the answer you 're trying to update themselves, including browsers like Chrome mac software update not accepting password Firefox did down!

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