You can find other companies that offer similar services. Today, LuggageHero offers countless stores in various cities to ensure you always have the option of dropping off your luggage in a protected environment. Hi there,I want to apologize for this difficult situation. We use dedicated people and clever technology to safeguard our platform. where to go and luggage deposit. At the time of booking, you will find a QR code that you can show at the check-in desk to speed up the deposit and collection of your luggage. We used Bounce for first time in Lisbon I was nervous using it as never heard of it but it was perfect so easy to use after trip to Sintra we returned to Lisbon Rossio station walked 3 mins from station shop was very easy ti find they stored all our luggage in locked area did not mind when we had to come back to put more things in cases we had the afternoon to explore more attractions then picked up things quickly and efficiently and got to airport easily by metro from very close to store will definitely use this service again. You dont pay anything if you dont show up for your booking. Try Radical Storage and its affordable luggage storage platform. If you store your luggage for several days, you only pay a maximum of 8/bag on the first day and only 5/ day afterward. Cookies used by radicalstorage.com and other trusted partners to help decide which products and adverts to show you on and off our website. Pricing varies according to the size of the cabinet and ranges between 4 and 6 per day. Disgusting service! Lisbon You will find several luggage storage locations in Berlin, close to the main monuments and attractions. Many Angels can be found close to the main stations and can provide customers easy access to freedom. 189 meters), Friedrichstrae 96, 10117 Berlin, Germany (approx. 120 meters from Herzbergstr./Industriegebiet Tram/Bus Stop. Washington DC. Station, 110 meters from Berlin-Tempelhof S- Bahn Station, 190 meters from Berlin-Tempelhof Metro Station, 230 meters from Oranienburger Strasse Station, 120 meters from Herzbergstr./Industriegebiet Tram/Bus Stop. Friedrichstrasse is the most famous street in the German capital. Just like all hosting services you are used to, ours will not show you the full address of the storage facility right away. Our goal is to provide our customers with a convenient luggage storage service, and we take it very seriously when these expectations aren't met. These technical cookies must be enabled in order to use our site and services. Discount Vouchers Click here to see if we have any available at the moment. Alongside world-class museums such as the ones on the Unesco-protected Museum Island, the city center has many attractions, shops, and Michelin-starred restaurants. Stasheris a very reputable storage service that is easy to use and is priced quite reasonably. I sent two packages to a Bounce Ship-To address using the exact details provided in my payment confirmation email, a few hours after the courier informed me that the packages had been delivered I went to collect them only to find that they had been opened by the partner store as the staff said that they were unfamiliar with this Bounce service.My understanding is that it is illegal for individuals to open mail that is addressed to other individuals in the United States, I have never had this kind of experience with any other package holding service, therefore I would only recommend using Bounce if the items you are trusting them with are both nonsensitive and insured. Customers can leave reviews, which can help you decide which Angel is right for you. New York City Radical Storage - Lean Team S.R.L. Hi there,I am really sorry for your bad experience. Luggage storage sites are located inside existing businesses, including retail outlets, hotels, cafes, and more. When we arrived at the given adress, we didnt find a place with 24/7 accesability, instead we found ourselves infront of a closed door of a shady looking Hairdresser or smth. Please reach out to support@usebounce.com and our amazing customer support team is happy to answer any questions you may have! And I wonder how you have contacted your partner as they does not exist there. Over 14,000 visitors to Berlin have taken a tour from Free Tours by Foot. We have several luggage storage options in the heart of Berlin, near the most popular sights. Stores maintain their posted hours 99% of the time. If that's not a good enough price, you can always use promo code FREETOURSBYFOOT at checkout to save an additional 5% off! Your best bet is to simply ask. In Berlin, for example, these travel Angels are located all over the city. The phone number given by bounce didnt even excist but even if we would have reached somebody, the place looked so run down and not trustworthy at all. Was concerned about getting a refund but neednt have bee. Weve made a quick list of all the main tourist attractions in Berlin and their locker situation so that youre up-to-speed: Maybe you have to check out of your Airbnb apartment, rental place, or hotel and your flight isnt until tonight? The person in from Qatar, he will be in Frankfort 13 and 14 July. These cookies are used to display personalised advertisements both on radicalstorage.com and other websites. Prague Subsequently, we were given the address. Highly recommend! You can also use Radical Storage spots (called "Angels") as long-term baggage storage. We were able to book alternative storage still with Bounce who have now refunded our original charges. So we got promised a safe place to leave our stuff, open 24/7, had to pay in advance and got nothing for it. Disclosure:While our recommendations are always unbiased, we may receive a small share of sales through some of the links below at no cost to you. Looking for luggage storage in Berlin can be surprisingly easy and convenient, with a little bit of planning. 350 meters from Landsberger Allee/Blumberger Damm (Berlin) Station, In Schneberg Rome Good morning, You saved all the sights you want to visit on your phone, looked up all the best restaurants and pubs, and checked out nightlife hotspots. Get to know the concept by reading this FAQ and or read about the team behind it here. Are you able to email me at shelby@usebounce.com? Bounce support in app has a constant error message. FREE TOURS BY FOOT IS THE ORIGINAL PAY-WHAT-YOU-LIKE WALKING TOUR. Pn 658/2, The cost is 5 per bag per day. Click here to learn more and make a reservation. Connection to the airport: Bus X7 or 171 - about 18 minutes. 180 meters), (Pawn shop) Friedrichstrae 150-153, 10117 Berlin, Germany (approx. category. - P. IVA 14104111001 - 2021 radicalstorage.com. When using LuggageHero in Berlin, you only pay 1/ hour, with a one-time handling fee of 2. Insurance is included in the price, though amounts will vary. Hi Rosa,I am sorry for the inconvenience. Unlike luggage lockers in stations and airports, LuggageHero also offers both an hourly and daily rate for maximum flexibility. The payment for our 8 pieces of luggage (5 suitcases, 2 backpacks and a bag) went easily. Every piece of luggage is stored away from any public access. Please send me an email at shelby@usebounce.com so I can make sure you are refunded accordingly and have lots of free credits to give Bounce another try! Berlin There are 20 small lockers, 54 large lockers, and 6 oversized lockers. Standard lockers and luggage storage are convenient but expensive and often overcrowded. LuggageHero offers storage options in over 50 shops all over Berlin which means you can stow away your belongings for hours or even days if you need to. All major credit cards are accepted. Web-based support has not viewed or replied to messages. Therefore there is no reason for you to carry around heavy luggage when you should be enjoying the city. Pn 658/2, Start the storage timer in your browser when arriving at the shop or use the link sent to you to access your booking page. Open daily from 12:00 am until 12:00 pm. 190 meters from Berlin-Tempelhof Metro Station, 230 meters from Oranienburger Strasse Station Thousands of dollars worth of stuff and a ruined 3.5 week vacation.Update: I got a reply. It is one of the 336 Storage facilities in Germany. One of the most convenient ways of getting rid of all types of luggage is Radical Storage. No correct currency is needed. Lockers can be found at large train stations and some central places in Berlin. Station Hauptbahnhof provides a left-luggage office. They close at 11pm. For even more comfort and ease, you can download our LuggageHero bag storage app where you can see all our locations around Berlin. But nothing kills the excitement of a holiday than carrying your luggage through the entire city. Luggage lockers, also called city lockers, are generally at least twice as expensive on a daily basis as LuggageHeros luggage storage service. LuggageHero is the best luggage storage option in Berlin. No other luggage storage spots available in this area. Wish me luck! Search for a location, make a reservation, and leave your bags at a certified location convenient to you! Companies can ask for reviews via automatic invitations. Bounce Luggage Storage (Reserve Online) is a Storage facility in Germany. This is why we have partnered up with locations that are open around the clock so that you can make the most of your visit without having to think of closing times. Each piece of luggage left in one of our LuggageHero locations in Berlin is insured for up to 2500 per bag, the highest insurance coverage in the industry. When you drop off your bags, show the host your reservation email and photo ID. You can ship luggage up to 31.5 kg in weight with insurance coverage of 500 included in the price. I've gone ahead and sent you an email as well with the attached receipt. Bounce Luggage Storage (Reserve Online) is located in a busy area and we are covering at least 298 places around it on Germany-Places.com. Great location by the port. Their support was no help at all. Or You just arrived in Berlin, ready to explore everything the city has to offer, but your rental place isnt ready for you for 5 more hours? Other Stations with locker storage:Alexanderplatz, Ostbahnhof, Friedrichstrae, Potsdamer Platz, Zoologischer Garten. I wouldnt have felt comfortable to leave my bags there. But nothing kills the excitement of a holiday than carrying your luggage through the entire city. 8 hours later you cannot help and you havent. We have spoken with this location and resolved this situation from happening again. This address was a condemned building. 28, 10243 Berlin, Germany, Hlavn ndra, Wilsonova 300/8, Nov Msto, 110 00 Praha 1, Czechia, Melantrichova 465, 110 00 Star Msto, Czechia, Melantrichova 11, 110 00 Star Msto, Czechia, Bounce Luggage Storage - Bahnhof Berlin Friedrichstrae. 250 meters from Alexanderplatz First time using this service. Great prices and a user-friendly platform. Information provided by various external sources. Featured in Lonely Planet and New York Times. Please could you contact me at shelby@usebounce.com? The general store was easy to find. Your search will show a map of the locations along with their open hours so you can see which Stashpoint is most convenient. Pick up your luggage and stop the storage timer on your booking page. I want them all PLUS general travel tips. No worries, we always keep your budget in mind you never pay more than 8/ day (handling fee included). 256 meters), (University) Dorotheenstrae 26, 10117 Berlin, Germany (approx. Anne was born in East Berlin and came of age in the unified city. LuggageHero tries to offer safe and cheap luggage storage near you at all times. We use this information to improve our website and services. 300 meters from the Bode Museum, In the Lichtenberg District It wasnt a release fee either as Id booked it till the next day, but they close at 11pm! Bounce is a network of short term daily and hourly storage locations around urban areas. Also really close to the Britisjh Library if you in to that. So, you can take advantage of our service if you want to explore the Reichtag without dragging suitcases or if you want to have a carefree tour in Kreuzberg with your friends. storage facility Nannybagcan be found all over Europe and has dozens of convenient locations throughout Berlin. You have contacted me more than 8 hours later by sending an email. Note that not all locations are accessible 24 hours a day, 7 days a week. Radical Storage works differently. Hi Charlie,Thank you for bringing this to our attention. Radical is also funded by Vertis Venture 4 Scaleup Lazio investment fund managed by Vertis SGR S.p.A. and backed by: Full address and contacts will be shown after your booking. Our Angels are jumping-off points to start your tour through the capital of Germany. Most hotels do offer to keep your bags for a few hours before your check-in or after checking out. Please keep an eye out for my email - shelby@usebounce.com. Dorotheenstrae 30, 10117 Berlin, Germany. It's instant to book and can save you hours of time by not having to lug your things around the city with you. This is easy to do because luggage storage companies have maps that show where their different storage locations are throughout the relevant city. You can easily find a short-term storage location within a couple minutes' walk from these tours of ours: TIP: Check out our post Cheap and easy ways of getting to and from the Berlin airports. 750 meters from Rudow Metro Station, 100 meters from Monbijou Park Filed a police report and was told bags missing in Philadelphia arent being recovered and theres no recourse. We would like to make it up to you and ensure you are satisfied - would you mind sending me an email at shelby@usebounce.com? The prices here range from 4 to 6 for hand luggage, and from 6 to 10 for normal checked luggage. 50 meters from Eberswalder Strae station, 350 meters from Landsberger Allee/Blumberger Damm (Berlin) Station, 160 meters from U Eisenacher Str. We just had to show our code and in the evening we could pick up the luggage again quickly and easily. These adverts are based on your browsing such as accommodations you have viewed, and prices you have seen. These cookies are also used to integrate social media on our site, allowing you to like or share pages or products on social media. Dubai If anything, you should be the boss of your own schedule while on vacation. Amsterdam All Rights Reserved. Berlin offers a range of possibilities when it comes to luggage storage and we have gathered everything into this guide to help you. No worries, LuggageHero is here to help. Your prompt confirmation will be highly appreciated. There are some services available that will pick up your luggage at your accommodations and deliver them to the airport, as well as take them from the airport to your hotel or BnB. Cookies that measure how our site is used. If you prefer the staffed service, their offices are open from 6:00 to 22:00 and they charge 5/ item. I got one email reply but no follow up after. Cookies that enable website functionality, so you can browse and book easily. ). That's why our local agents have selected professional companies located near the city's monuments, attractions, and museums. Within less than half a Kilo meter of Bounce Luggage Storage (Reserve Online), you can also find Fachvereinigung Polystyrol-Extruderschaumstoff, Statue of Theodor Mommsen, Reiterstandbild Knig Friedrich II von Preuen, Layden Properties Friedrichshain GmbH c/o Audit Tax&Consulting Services GmbH, dm-drogerie markt, K Kiosk at U5/U6 Unter den Linden, Dussmann das KulturKaufhaus, Railistics GmbH, Nezer GmbH, MSC Germany S.A. & Co. KG, AFP Agence France-Presse GmbH, Berlin Sperm Bank GmbH, WilmerHale, SRUG - Service Rund Um Gebude UG (haftungsbeschrnkt), bp-L consultancy GmbH, Timberland Retail Berlin Friedrichstrasse, Shoe City Friedrichstrasse, Birkenstock Friedrichstrasse, Douglas Berlin Mitte Unter den Linden and many more. Im sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention so we can reach out to the store to ensure this doesn't happen again. UPS answers the phone but cant provide us any useful information. Read 1 more review about Bounce Luggage Storage. Depending on the size, the lockers cost between 4 and 6 a day. Clickhere for more information and to make a reservation. It has received 2 reviews with an average rating of 5 stars. Need help with your booking? This includes essential security and accessibility features. 288 meters), (Library) Dorotheenstrae 24, 10117 Berlin, Germany (approx. We had five bags to leave for the day. When your flight home is still a few hours away, and you have yet to see some of Berlin's hotspots, you don't need your luggage to come with you. Bounce Luggage Storage (Reserve Online) is a Storage facility located in 10117 Berlin. radicalstorage.com and our trusted partners use third-party cookies. Miami We thanked them and stocked up on drinks for the rest of the trip. 250 meters), Friedrichstrae 103, 10117 Berlin, Germany (approx. We check all our hotels and local shops in order for us to be able to offer space for whatever you need; ski equipment, photo equipment, backpacks or whatever. Here you'll also find two stations: U-Bahn and S-Bahn Alexander Platz, as well as our convenient luggage storage! If you leave your bags at the luggage storage option, just a few meters from Friedrichstrasse, you can also reach the famous Museum Island in a few minutes. Another hot spot in Berlin is the legendary Alexander Platz. Here are 8 tips for writing great reviews. NB: The person will pay by cash. Only 5 per day to store my suitcase after I decided to just travel around Italy with just my hand luggage. Write us a quick message and youre all set to go. This blog has been featured on Berlin's official website, mainstream press like Berlingske, and local blogs like Berlinforallthefamily.com. It is easy to find storage lockers in Berlin if you search online for a luggage storage company. 400 meters from Television Tower, 50 meters from Eberswalder Strae station Our bags were kept safe and secure and I would definitely use this service again! Use LuggageHero anywhere with the official app for iPhone and Android. The area is under video surveillance. Nashville 2022 Trustpilot, Inc. All rights reserved. Their prices are quite good - 6 per bag for the first 24 hours; 4 per bag for each additional day. Zoologischer Garten: Hardenbergplatz 11, 10623. Meet them at their market stall and they will take you to their dedicated locker around the corner. NOTE: Stasher, like many of its competitors below, also offer services in London, Barcelona, Paris, Amsterdam, Rome, and many other cities. 232 meters), (Jeweler) Dorotheenstrae 33, 10117 Berlin, Germany (approx. TIP: You may find our post onhow to navigate Berlin with Public Transporthelpful. I understand your frustration and we are sincerely sorry for this experience. Also, LuggageHero uses only certified shops and provides insurance at over 50 different Luggage Storage Locations in Berlin. I have passed this over to our team to ensure that clearer directions are provided for some of our locations that are harder to find. We received your email and appreciate your cooperation as we continue to handle this rare occurrence. Paris New Town, Traveling with friends or family? At this station, you have the option to choose between self-service lockers or a staffed service. Bounce Luggage Storage (Reserve Online) is located in 10117 Berlin. Los Angeles Who doesnt love to get scammed on their holiday :). Made a screenshot if you need it and I have the photo of the store on sale. I arrived to put my luggage in and said wont be able to collect after 11pm, even though they advertise that they are 24/7! Want to know more about LuggageHero? The cost is 5 per item. Unlike storage lockers in Berlin where no insurance is guaranteed, with LuggageHero your bags are insured for up to 2500per bag (one of the highest insurance options in the industry). A very trustworthy firm. They chargea flat rate of 5per bag per day. Hi there,I'm terrible sorry for this experience. We would like to book an appointment for skin consultation. LuggageHero is very safe to use as each time you store your luggage, you have insurance for up to 2500 per bag. Reservations are non-refundable. I wonder what kind of costumers do you have but when i need a service like this, is normally for a couple of hours before going to or from the airport or any other public transport. Bounce Luggage Storage - Vtzslav Hlek Memorial is open the following days: Bounce Luggage Storage - Vtzslav Hlek Memorial is listed under. All are vetted by LuggageHeros local employee, who performs regular quality checks. If you have a suitcase a little bulkier than usual, you don't have to pay more. With countless sights to see, Berlin has a very rich and diverse cultural life. Lockers are located at the stations Hauptbahnhof (Central Station), Alexanderplatz, Ostbahnhof, Friedrichstrae, Potsdamer Platz, Gesundbrunnen, Zoologischer Garten, Sdkreuz and Spandau. This means we can improve our website, apps, and communications, and ensure we continue to be interesting and relevant. We hope to serve you again soon! Bounce Luggage Storage - Vtzslav Hlek Memorial has 5 stars from 2 reviews. However, it might be more difficult to enjoy it, if you suddenly find yourself unable to enter a place youve been dying to visit because of your trolley. The QR code also serves our Angel to recognize your luggage immediately. Depending on where you are in the city, you might find more convenient locations or different benefits than with Stasher. Cheap and easy ways of getting to and from the Berlin airports, how to navigate Berlin with Public Transport, Where: Terminal A (ground floor) service center, Hours: Every day from 5:00 am - 10:30 pm (22:30), Price: 7.20 per item, per calendar day for bags no larger than 90 x 60 x 30 cm. Bounce sets very high standards and we are gutted when these are not met. Hi Meg,Thank you for your review. Cookies are used by us and our trusted partners to enhance, analyze and personalize your experience across radicalstorage.com. 160 meters), Wiedererffnung am 1.2.2021, Unter den Linden 8, 10117 Berlin, Germany (approx. There are no weight/size limits or additional costs. Bounce is continuing to follow the necessary steps to resolve this and provide support every step of the way. Until relatively recently, travelers could only stow their bags in these luggage lockers, which offer very little flexibility in regard to pricing and location. Functional cookies enable our website to work properly, so you can create your account, sign in, and manage your bookings. We try our best to ensure we have up to date information - we are sorry this location slipped through the cracks. Like all online services, Radical Storage saves you time, effort, and money! Use a local shop (hotels, coffee shops, souvenir shops, restaurants, and stores) in Berlin to store your luggage for as low as 1. Philadelphia Analytical cookies help us understand how customers like you use radicalstorage.com. Distance between Bounce Luggage Storage (Reserve Online) and, (Jewelry store) Georgenstrae Bogen2oo, 10117 Berlin, Germany (approx. The maximum storage period is 72 hours. Customer service active every day at all hours (chat with us! Great customer service from Jessica and refund processed immediately. Once you are free of luggage you can visit all the most important monuments of Berlin stress-free. Alexanderplatz train station: Dircksenstrae 2, 10179. Pricing varies according to the size of the cabinet and ranges between 4 and 6 per day. Then dont pass up the chance to get a special discount for storing 10 or more pieces of luggage. Bounce offers up to 10,000 of insurance on your luggage, and they also provide 24/7 customer support to address any and all questions and concerns you may have. Open 24 hours a day, every day. Address of Bounce Luggage Storage (Reserve Online) is Dorotheenstrae 30, 10117 Berlin, Germany. Dorotheenstrae 30, 10117 Berlin, Germany, Hatalsk 12, 110 00 Star Msto, Czechia, Vorilsk 143/4, 110 00 Nov Msto, Czechia, Warschauer Str. Spandau train station: Seegefelder Str. This website uses cookies to improve your browsingexperience and analyze the use of the website. With Radical Storage, booking a place for your belongings is just a few taps away. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Verification can help ensure real people write reviews about real companies. Sdkreutz train station: General-Pape-Strae 1, 12101. This has not been fixed, and we deeply apologize. You can manage your cookies using the settings below. I had to arrange for a family member to go and collect my luggage as I wasnt available. Charleston 350 meters from Bode Museum, 50 meters from Grlitzer Park If your hotel is a bit out of the way from your sightseeing itinerary or means of transportation, youd want to consider a luggage storage service that is more conveniently located. When you drop off your bags they will be secured by some method, usually a zip tie with a unique number or a security seal. Bounce Luggage Storage - Vtzslav Hlek Memorial is a Luggage storage facility located at Anyone can write a Trustpilot review. The UPS store in Philadelphia we booked through Bounce lost/stole our luggage 2 days ago. We work really hard to keep our customers' belongings safe and are taking this situation very seriously. This is one of the fastest growing luggage storage companies around the world, and they currently have plans to expand to at least 18 new locations in Berlin by April 2022. Enter your Email Address to receive a link to change password. Not always about what happens but more about how it is resolved. They have arranged with local hotels and shops to store your luggage. Still can fraud costumers despite telling the opposite in your kind comment. We would love it if you gave Bounce another chance, and are happy to provide you with free Bounce credits to do so. Click on the icons to get more info on locations, prices, and insurance. When booking online you are always guaranteed space. Terrible! Easy online booking and the store is very close to Euston Station. DHL is the most well-known baggage delivery service in the Berlin area. Simply searchtheir websitefor a location near you. Friedrichstrae Station: Georgenstrae 14/17, 10117. You saved all the sights you want to visit on your phone, looked up all the best restaurants and pubs, and checked out nightlife hotspots. 150 meters from Kleiner Tiergarten, 290 meters from Wiesen Park The price remains fixed under all circumstances. Flexible service and easy to stay in touch with. You might find a laundromat or coffee shop in which to drop your bags. The business is listed under Very accommodating! Click here for more detailed information on cookies, Daily fixed cost (the most advantageous in Europe! All reviews are published without moderation. A great service. 160 meters from U Eisenacher Str. Ideal location close to Kings Cross/St Pancras and euston. London At Berlin Tegel airport, you pay a daily flat fee of 7.20 for a smaller bag and 9.90 for larger trolleys. The staff are accommodating and super pleasant and nice. TIP: We've had many guests take one of our two-hourpay-what-you-liketoursduring a long stopover in Berlin. They sometimes act as more than just lockers for your baggage since they can be bike rental shops, retail establishments, cafes, restaurants, or hotels. Contact number of Bounce Luggage Storage (Reserve Online) is 441422400776. We are always ready to help you out. It was 3 streets (about 5 minutes walk) from the Gare de Lyon. She has an intimate relationship with her city of birth and still calls Berlin home. Most travelers have been in similar situations and experienced the struggle of luggage first hand. Once you make a reservation, however, you will find out all the details of our partner, including the full address, of course. As suggested on the website I went to another location (London eye). Ostbahnhof train station: Koppenstrae 3, 10243. With only 5 per day and at no additional costs, you can book a comfortable and clean space for your bags. I see this has happened to others as well.FOLLOW UPThank you for your prompt reply, I shall send you an email.NigelLATEST.Bounce were very responsive. Let me have a few comments too. Says theyre open at London Liverpool Street Station 24/7! Learn More. I would like the opportunity to investigate your feedback further. It costs you 5 per day/piece of luggage and has no additional fees. Case: Appearance of HAUTZIPFEL in deferent part of his body. Absolute crooks! This is devastating. I still have not received any refund from you. 110 00, New Town, With several locations around Berlin, conveniently close to all the main tourist attractions, LuggageHero is a quick, safe and easy solution for storing your bags. Just visit Radical Storage's website or download the app. We sorted pick up with the shop, bounce eventually got back to us when I was back in the UK, hours later. Our service works in a simple, quick, and direct way. There is a store in the address which is empty and on sale. Dear bounce luggage storage dealers, thank you for taking time to comment my review. The address given was a mini cab firm, and there was nobody there. Download LuggageHeros free luggage storage app: For even more comfort and ease, you can download LuggageHeros bag storage app where you can see all our locations around Berlin. Located in the car park outside the main building in area C on the1st, 2nd and 3rd floor.

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