Therefore, we cannot, and will not, offer advice about taxes in your country. Maxfind Max2 Pro 42V/4.4Ah 600W Electric Skateboard & Surfboard, just purchased a Jackery Explorer 550 Portable Power Station G00550AH, just purchased a If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. You are responsible for the cost of returning the item(s) to Razor unless the return is a result of our error. but I'm so happy.. 1st one died after 3 years of heavy abuse!. If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. Refunds are only issued after returned items have been received and inspected. Depending on the freight company the delivery window may differ. Order processing times of some brands can take up to 7-14 days or more. We hope you enjoy ourElectric Bike as much as we enjoy offering them to you. Watch this video to learn more about what the People For Bikes and World Bicycle Reliefdoes for the communities. Due to the large size, it may not be possible to be placed at your door. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund. just purchased a That seller happened to be Tim, the founder ofBMEbikes. Simple to assemble. Acopower 5x 100W 12V Polycrystalline Solar Panel, just purchased a Securely pack the item(s) in the original packaging. It is constructed with a durable, powder-coated steel frame with front brush bar for all weather durability and rear carry handle for convenience. A smaller payment balance on the final payment, Less future payments on the remaining loan balance, For questions about installment payments on Shop Pay, visit, For questions about Shop Pay or the Shop App, visit. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. Class A experience!! Warehouse operational hours are Monday Friday excluding holidays. We report the amount of the sale on the Customs form. Please contact us by phone at (800) 590-2738 or email us at support@electricbikeparadise.com with any questions you may have. If you have any questions or comments, please dont hesitate to contact us. It will be placed at your door or the closet area near your door. I was very disappointed in the condition that it was in on arrival. If we received the item damaged you may file a claim with your shipping company. The bikes are amazing, they look and feel like a quality product, we sold the first one in three days, im very satisfied with the bikes, the second bike had a broken part which your company resolved mediately, Im very impressed. All cancelled orders are subject to a 5%cancellationfee. Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Here at Razor, we warranty our products to be free of manufacturing defects for a period of 90 days (for electric powered products) and 6 months/180-days (for non-electric powered products) from date of purchase. The carriers we use to ship the products are carefully chosenfromtheir history of speedy delivery capability and their care in thedelivery of packages without damages. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met. This is a fee that covers administrative and personnel fees. It's great. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet. Trevor is also sellingMobility Scooters,Power Wheelchairs, andPatient Care Productsonline through his websiteMobility Paradise. Renogy 2x 100W 12V Monocrystalline Solar Premium Kit, just purchased a Heliatos Boat Solar Water Heater Kit, just purchased a The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. Our 100% Price Guarantee has some limitations: If you want to check if we can price match a product before you place your order, please contact us. Our supplier's warehouses are located strategically throughout the continental USA. *, Ecotric Rocket 36V/12.5Ah 500W Beach Snow Fat Tire Electric Bike C-ROC26S900, Aostirmotor S18-1500W 48V/15Ah 1500W Fat Tire Electric Mountain Bike 175366, Nakto Camel Men 36V/10Ah 350W Beach Cruiser Electric Bike with Plastic Basket, Emojo Caddy Pro 48V/15Ah 500W Fat Tire Electric Trike, Ecotric Peacedove 36V/10Ah 350W Step-Thru Electric Bike, EWheels EW-12 48V/20Ah 500W Heavy Duty 3-Wheel Mobility Scooter, Nakto Cruiser 36V/10Ah 300W Fat Tire Electric Bike CruXB260007, Vive Health 12V/12Ah 3-Wheel Mobility Scooter MOB1025, FLASH SALE! Items must be returned in the original packaging. 2022 Electric Bike Paradise. **OR You will receive an instant denial. Our love for electric bikes extends far beyond our local community. Contact Klarna customer service at any time with questions about your purchase. The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. Electric Bike Paradise is your number one source for Electric Bikes, Electric Scooters, Electric Skateboards, Mobility Scooters and Electric Wheelchairs. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. 2022 Renogy 12V/200Ah Hybrid Gel Deep Cycle Battery, just purchased a The warranty information can be found under the "Warranty" tab on a product page. You will fill out a credit line application. It's amazing what a difference an Electric Bike can make to a person's life. If your order has not been shipped yet, this is the only fee you will incur. If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. Its fantastic. Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com. We are also very passionate about our customers. You are responsible for any return shipping charges. Call us to order at (800) 590-2738 Monday-Sunday 8am-8pm EST. Please make sure to affix the appropriate amount of postage. Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. I had to get a 300 mm post extention. We will refund the product price minus any applicable fees and charges. Laws are different in every country and we cannot keep up with them all. We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. Our goal is to be the most customer-centric brand in the. Nature's Generator 150W 100Ft Wind Turbine, just purchased a AK & HI ship by AIR at an additional cost. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains. All rights reserved. Notify ElectricBikeParadise.comimmediately. It will take me a little time to fully enjoy.all the features. If you have any issues with your product, please call us at. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below: Razor will process returns and refunds only for items that were purchased directly from Razor within the last 30 days. You will receive an order confirmation email as soon as you place your order. If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days. AtElectric Bike Paradise, our mission is to help you get healthy and physically fit. Please see the specific brand shipping policy for current estimates of order fulfillment times. Please see the specific brand shipping policy for current estimates of order fulfillment times. Charges up with no problem so far. batteries are strong and last a long time. Do not order items that are illegal to import into your country. You have three options for financing: Fill out form with your personal information. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. Windy Nation 1x P30L LCD Solar Charge Controller + 4x 100W Monocrystalline Solar Panel Kit, just purchased a We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have. MotoTec Metro 36V/12Ah 350W Lithium Folding Electric Scooter MT-Metro-36v-350w, just purchased a The next step may answer the question you have about the steps before it.). You'll usually get a decision within seconds and be able to purchase that brand new electric bike or electric scooter of your dreams right from our website shipped directly to your door as fast as 3-10 business days. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. Please see product page for details. To learn more about electric bikes, read our Electric Bike Buying Guide. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. We ship daily via UPS Ground, Fed Ex Ground, and various LTL Freight carriers to the lower 48 states. We recommend taking a picture of the package and/or the item before shipping. Noe the rerailer was in pieces any chain was twisted. Be the first to ask a question about this. , our mission is to help you get healthy and physically fit. Whenever we refund an order, we are not refunded our merchant card processing fees and it takes our team time to deal with your cancellation, which costs us money. When you place an order we will estimate shipping and delivery dates. Ecotric Vortex 36V/12.5Ah 350W Cruiser Electric Bike C-VOR26810, Nakto Camel Women 36V/10Ah 250W-350W Cruiser Electric Bike With Plastic Basket, MotoTec 60V/18Ah 2000W Fat Tire Electric Scooter MT-FatTire-2000, UberScoot 36V/12Ah 1000W Folding Electric Scooter Evo-1000, MotoTec 48V/10Ah 700W Folding 3-Wheel Mobility Scooter MT-FOLD-TRK-700, EWheels EW-46 48V/20Ah 500W 4-Wheel Mobility Scooter, Greenbike Electric Motion Electric Scooters, Best Electric Mountain Bikes Under $2,000, Best Electric Mountain Bikes for Adventure Riding, 10 Reasons Why You Should Buy an Electric Bike, 4 Tips to Find The Perfect Electric Bike Size, The Basics of Electric Bike Repair and Maintenance, 5 Helpful Tips on How to Ride an Electric Bike in the City, 5 Things to Look For in a Quality Electric Bike, Health and Environmental Benefits of Riding an Electric Bike, How Electric Bikes Help You Stay Fit and Healthy, How Electric Bikes Help in Your Commute and Overall Health, 5 Tips for a More Environmentally Friendly Vacation. You need to be at the delivery address during the delivery window to receive and sign for the item. You have three options for financing:Paypal,Klarna, and Shop Pay Installments. Acopower HYG12-200Ah 12V/200Ah Rechargeable Gel Deep Cycle Battery, just purchased a NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS! its job! Note that these dates are approximate and can change based on circumstances beyond our control. Limited Stock On Hand. This scooter is a real eye catcher. Select preferred monthly payment options that are available. If you qualify for a refund, you will be refunded the difference in price to your credit card. Every supplier we work with ensures product quality and packing quality before each shipment. We donate a portion of our profitsto People For Bikes and World Bicycle Relief. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. If you decide to return the item you will need to have all the original packing materials. Our goal is to be the most customer-centric brand in theElectric Bikemarket. Get 5% Cash Back with Code FLASH5 (Enter code in checkout) *Brands Excluded: EWheels, Afikim, Avocado, Green Bike USA, Emojo, Pride, Rambo, DWMEIGI, Fiido, and Renogy, We Match Any Authorized Dealers Price - Call Us Now For The Best Price: (800) 590-2738 Available: Mon-Sun 8AM-8PM EST, Low Monthly Financing Available - Apply For Shop Pay or Klarna Financing In Checkout. If you want to learn more aboutElectric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out ourElectric Bike Buying Guide. Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. You must notify us of your intent to return within 30 days of the delivery date. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. Nature's Generator Elite 100Ah Power Pod, just purchased a It is the customer's responsibility to return the merchandise in a new resalable condition. Easy assembly. We will also notify you of the approval or rejection of your refund. I would like to talk to a rep about what options I have. Refunds will be applied to the same payment method used when the original purchase was made. Please include the original packing slip and a note explaining the reason for your return. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well. Our customers include recreational cyclists, daily commuters, elderly,andobesewho are seeking to be healthy and physically fit. If you have purchased an extended warranty, please contact the retailer from which it was purchased for assistance. Carton damage requires visual inspection of contents of the unit. We've done 3 miles of trails on it. And once you get used to it. Razor can ship to most addresses in the United States. This means that everyone else selling the same product online is supposed to be selling it at the same price. The financing lasts for 6 months and is only valid on approved credit. Know instantly if you are approved for financing with Klarna. so far they both have been very durable! The dispatcher will let you know what dates they have available. You may return any new, unused items ordered from Razor in the last 30 calendar days. We appreciate your patience and understanding. If you can't or don't want to wait, you can choose an alternative product. Trevor went online to start looking for suppliers of electric bicyclesand he found his first supplier of electric bikes,Micargi Electric Bikes. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Returns, Refunds, Cancellation, and Pre-Order Policy, FLASH SALE! If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. This item features a massive 500W motor with high-torque internal/integral gear set and self-adjusting chain for sheer four-wheel power. The item will not be delivered until you set up this appointment. This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. We will deduct all additional fees resulting from refused international shipments from your refund. Example 9:00 am. No hassles with a gas engine (like even starting it), it just goes and at a fun but safe speed. Again thank you very much. Battery still works.. 2nd (1.5yr old) Stolen out of my truck while charging battery. If your return is approved you will receive an email from us with return instructions. Tim let Trevor test ride an electric bike and Trevor was blown away. If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com. In the event of damage to your product in shipping, please contact support@electricbikeparadise.comto arrange for replacement and pick-up of the damagedproduct. We do not charge restocking fees, we only pass them on from our supplier.

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