Playa del Carmen Showing 1 to 7. We are very happy to read we were able to exceed your expectations and you were able to enjoy all of the facilities and services. I was really disappointed with the quality of food and the quality of restaurants. Located on the beach, Royal Hideaway Playacar All Inclusive - Adults only is in Playacar, a neighborhood in Playa del Carmen. On the bottom level there is an elegant bedroom, a full bathroom and a living room area. This magnificent, all inclusive resort also featuresluxurious facilities, among which 6 pools, a spa and a fitness center stand out, as well as infinite sports and fitness options. Bathrooms include separate bathtubs and showers and slippers. Azia Avant Thai - Diner specializing in Thai cuisine. The tranquility and privacy of a luxury, adults-only setting is a reality on the Riviera Maya, thanks to theRoyal Hideaway Playacar Adults Only, one of the best hotels in the world. Thank you so much for taking the time to share your comments and feedback about your recent visit to our hotel. Mariano Casass All the rooms have a balcony or terrace. Set in the exclusive Playacar neighborhood of, Num. We take advantage of promotional rates, when possible. All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. Many of the places for dinner required a formal dress attire, so remember to pack at least a few formal outfits. For reliable service and professional staff, Royal Hideaway Playacar Adults Only caters to your needs. We generally book a room at one category up from the most basic. Our hotel stays span a minimum of two nights. Kind Regards, Was fixed quickly. Ltd. All rights reserved, Lote Hotelero 6, Manzana 6 Fracc. Our guests' comments provide us with an opportunity to see our hotel through their eyes therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Activities are limited, super boring resort. You'll be asked to pay these charges at the property: These are all of the charges provided to us by the property. We let the hotel concierge know about these issues with no response other than "sorry". Free wireless Internet. We arrived and immediately we were created and they grabbed our luggage as we went inside to check in. No, pets aren't allowed at Royal Hideaway Playacar All Inclusive - Adults only though service animals are welcome. Yes, guests can indulge in luxuries such as 6 outdoor pools, a full-service spa, and 6 restaurants at this hotel. "We Paid" is intended to give a general sense of price, but you might find considerably different rates for your trip. You can always enjoy the swimming pool and jacuzzi. The upper level has a spacious bedroom with a King bed, a full bathroom and a spacious terrace with a hammock and loungers, where you can enjoy incredible views of the hotel gardens. Decked in classic white with contemporary elegance, signature restaurant Las Ventanas has an extensive menu of modern international cuisine, including vegetarian options, creative desserts and a tasting menu. However, we regret that some aspects of our hotel did not meet your expectations; We are working with all the staff to provide you with the best service. Contact the hotel at the phone number listed on your booking confirmation. Duplex Suite with Garden or Ocean view on request, 118 SQM /1270 SQF. As our highly trained, incognito inspectors work to assess properties, our editors check them out ahead of time and provide a sneak preview of what to expect. 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It was a very pleasant surprise knowing that they already had our best interest in mind! There should be some pleasant soft music and some activity around the pool, upgrading of the rooms needed. Food was good, not excellent, but personnel are always kind and helpful. Located in Playacar, Royal Hideaway Playacar All Inclusive - Adults only is within 2 miles (3 km) of popular attractions such as Quinta Avenida and Playa del Carmen Main Beach. While we inspect both service and facility, our Star Rating system emphasizes service because your experience at a hotel, restaurant or spa goes beyond looks how it makes you feel is what you will remember most. To be found at the hotel are 24-hour room service, facilities for disabled guests, car park, room service, meeting facilities. Information missing or incorrect? Keep in mind that most restaurants here have a dress code at dinnertime, so pack accordingly with close-toed shoes (save those comfy flip-flops for the beach), pants and collared shirts for men. Villas done in British colonial style add a pop of color to the property, and the resorts Caribbean island inspiration is incorporated seamlessly into each room within the separate standing villas. To keep the kids entertained, the extensive activity program at the childrens club is the perfect solution. Overall I highly recommend this resort. They even remembered we were celebrating our 25th and left a bottle of champagne and chocolate covered strawberries. They are elegantly decorated and have a King bed or two Queen beds. Ventanas - Restaurant specializing in Spanish cuisine. Airport (CUN): 55-min drive, 36.6 mi/58.9 km. Staff was very nice and room was very clean. I didnt care for that as I believe there should be no schedules during vacation time. If you'd like to learn more, review the cancellation policy on Orbitz. 6 outdoor swimming pools are on site along with an outdoor pool. Incredible attention to detail and very accommodating. We definitely plan on returning back here and telling others! Thank you for this heartwarming review of your stay with us, we look forward to your next visit. Restaurant choices severely limited blamed on COVID. To sum up, i am gratefulI but I wont book again. The entertainment options at the resort were few and not good. Certain requests may come with additional charges. Guests can enjoy free WiFi and LCD TVs. Equipped with mahogany furniture, they feature a full bathroom with a shower and whirlpool bath, toiletries, as well as an endless array of exclusive amenities that complement the space, such as cable TV, a LED screen, coffee-making facilities, a minibar and docking stations for iPods and iPhones, Wi-Fi and more. The infinity pool was our favorite spot and we enjoyed all of our meals. When we book, we aim for the optimum season for the destination, but we avoid holidays and major public events, when prices are highest. Checking in was very smooth and quick and we were informed that our concierge had set up a reservation at one of the restaurants ready for us. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. 24 out of 1000 reviews, Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 250 per vehicle roundtrip. When our shuttle back to the airport fell through they were quick to remedy the situation and arrange a taxi for us. Playa del Carmen Maritime Terminal and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Royal Hideaway Playacar All Inclusive - Adults only provides free cancellation on select room rates. Oversized bathrooms have separate showers and pampering hydro-massage tubs. The two main pools on the beach area set you close to restaurants for snacks and lunch, and of course provide lovely views of the pristine stretches of sand and ocean. It is located in the upper part of the main building and has two levels. Although our team was working tirelessly, we are truly sorry we were not able to improve your experience. 2022THE FIVE STAR TRAVEL CORPORATION. Front desk staff will greet guests on arrival. After a seashell massage at The Retreat Spa or an intense workout at the gym, head to the small yet serene spa pool for the perfect cool-down, surrounded by tropical foliage in the form of lush palm fronds. The food is the best I've had at any resort in the area, and some of the dishes could go up against any nice restaurant in my city. Please check you have entered your email address correctly before continuing. We publish all reviews, positive or negative, that meet our guidelines. It is located in the upper part of the main building and has two levels. Palazzo - Diner specializing in Italian cuisine. The A/C in the rooms is not fantastic, but adequate. Ive stayed in much brighter, sun-filled, spacious rooms with large two people jacuzzis looking out into the living rooms for a much lower price. Service, food, room, drinks and all the staff were super. Kind Regards, Yes, every guestroom at Royal Hideaway Playacar All Inclusive - Adults only comes with a furnished balcony with some featuring ocean or garden views. Its a smaller size hotel and the beach is relatively close to any of the villas on the property. Rates can vary widely by room type and season. Maximum room capacity - 2 People. All the rooms have a balcony or terrace. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as whirlpool bathtub, air conditioning, wake-up service, desk, mini bar. Maximum room capacity - 2 People, Without a doubt, this is the most comprehensive and exquisite room and has been designed like a private villa. Kind regards, Our concierge, Ricky was awesome! Our guests' comments provide us with an opportunity to see our hotel through their eyes therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. The restaurants were good and reservations were easy to obtain. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Our global team of inspectors are anonymous at all times, so they have the same experience as a typical guest. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Charges for extra guests may apply and vary depending on the property's policy. YOU'RE ALMOST DONE. Had a great stay! Join now. Food better than average for all inclusive. They are elegantly decorated and have a King bed or two Queen beds. Nothing close to that at Royal Hideaway. All rights reserved. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. Open daily. I understand I can withdraw my consent at any time. We hope to see you back very soon! A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. It also features a large terrace with a hammock and hot tub from where you enjoy views of the ocean's infinite horizon. On top of the usual facilities, the suite contains a kitchenette, 2 bathrooms 4.76SQM and two TVs, stereo sets with video and satellite connection. Not a member? Food was good. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. The pools are nice and the fact that its an adult only hotel without the kids attracts many couples. The organization on the resort is also pretty poor. Catch some rays at the beach or spend the day relaxing at Royal Hideaway Playacar All Inclusive - Adults only's full-service spa. 5 Things We Love About Royal Hideaway Playacar, 5 Destinations For A Fairytale Vow Renewal, Visit website for more photos and to check availability. With a cozy and rustic ambiance, Palazzo offers Italian dinners surrounded by elegant Mediterranean style, while Azia is a fine-dining experience complete with hibachi tables, blending Japanese and Thai cuisine in a sleek setting with traditional Asian details. The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We are pleased to know that you had an incredible time on your vacation. Royal Hideaway Playacar All Inclusive - Adults only features 2 outdoor tennis courts and a health club. We arrived around 6 and were feeling pretty tired after our trip. Warm regards, Dear Mr. JAN LEE, Overall this is not the most modern hotel but the attention, and atmosphere make up for the lack of modern installations. Food was excellent. You do not have any reservation items in your cart. Playacar, Playa del Carmen, 77710, Quintana Roo, Mexico. Not enough seating near the pools as the older crowd would get up really early and take a spot for the rest of the day into the evening. I was worried when booking that the resort wasn't geared for people in my age range, but this resort is fantastic for any age range! Dear Patricia, Be aware of sargassum weed season, which will cover the the beach and no more turquoise waters. Then enjoy a meal at one of the hotel's 6 restaurants. You wont need to stray far from the main pools to satisfy lunchtime cravings at The Deck, an eye-catching open-air beachfront space with snacks, sandwiches and local dishes. Though not part of the all-inclusive package, guests looking for an extra special evening can reserve a private dinner called the Chefs Table Experience, set in an intimate room overlooking the kitchen. Available in some public areas: Free WiFi, 24-hour roundtrip airport shuttle (surcharge), Free full breakfast available daily 7:00 AM11:00 AM, 3 bars/lounges, 1 beach bar and 1 poolside bar. Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation, Children 17 years old and younger are not permitted at this adults-only property, The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation, This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly), Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen, Royal Hideaway Playacar And Occidental Resorts, Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico, Royal Hideaway Playacar Adults Playa del Carmen, Royal Hideaway Playacar Resort All Inclusive Adults, Royal Hideaway Playacar All Inclusive Adults Playa del Carmen, Royal Hideaway Playacar All Inclusive Adults, Royal Hideaway Playacar All Inclusive Adults Hotel, Royal Hideaway Playacar Resort All Inclusive Adults only, Royal Hideaway Playacar All Inclusive Adults only, Royal Hideaway Playacar All Inclusive - Adults only Hotel, Royal Hideaway All Inclusive Adults All-inclusive property, On the beach, white sand, beach cabanas, beach umbrellas, 4.7 out of 5 Exceptional (See all 1,049 reviews), 4.3 out of 5 Excellent (See all 1,000 reviews), 4.5 out of 5 Wonderful (See all 1,118 reviews), 4.1 out of 5 Very Good (See all 1,151 reviews), 4.2 out of 5 Very Good (See all 963 reviews), 4.1 out of 5 Very Good (See all 723 reviews), 4.7 out of 5 Exceptional (See all 1,029 reviews), 3.9 out of 5 Good (See all 1,016 reviews), 4.6 out of 5 Wonderful (See all 1,686 reviews), 3.9 out of 5 Good (See all 1,011 reviews), 4.4 out of 5 Excellent (See all 1,038 reviews), 4.3 out of 5 Excellent (See all 1,034 reviews), 3.8 out of 5 Good (See all 1,789 reviews), 4.1 out of 5 Very Good (See all 2,216 reviews), 4.1 out of 5 Very Good (See all 1,071 reviews), 4.4 out of 5 Excellent (See all 1,029 reviews), 4.6 out of 5 Wonderful (See all 999 reviews), 4.4 out of 5 Excellent (See all 705 reviews), 3.8 out of 5 Good (See all 1,053 reviews), 4.4 out of 5 Excellent (See all 579 reviews), 4.7 out of 5 Exceptional (See all 386 reviews), 4.4 out of 5 Excellent (See all 1,039 reviews), 4.3 out of 5 Excellent (See all 1,336 reviews), 4.2 out of 5 Very Good (See all 1,000 reviews), 4.2 out of 5 Very Good (See all 1,051 reviews), 4.5 out of 5 Wonderful (See all 1,000 reviews), 4.6 out of 5 Wonderful (See all 1,716 reviews), 4.6 out of 5 Wonderful (See all 921 reviews), Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 5), Rating 5 - Excellent. We regret to hear that you were not able to enjoy your vacations. Thank you for taking the time to share your comments about your recent vacation with us. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. No, this hotel doesn't have an indoor pool; however, there are 6 outdoor pools and a spa tub. We completely understand that when traveling to the caribbean, the beach is the key ingredient and the area of Quintana Roo unfortunately is constatly affected by the seaweed situation. Equipped with mahogany furniture, they feature a full bathroom with a shower and whirlpool bath, toiletries, as well as an endless array of exclusive amenities that complement the space, such as cable TV, a LED screen, coffee-making facilities, a minibar and docking stations for iPods and iPhones, Wi-Fi and more. The dining options were horrible and we found out when we got to the resort that we should have been reserving our dining options ahead of time. Deputy Manager, Dear guests, No one can buy a rating; all ratings are earned through our objective inspection process. We look forward to serving you again, ensuring in advance of our utmost commitment to making your next stay a memorable one. The restaurants were impressive especially the pianist! We need both a check-in and a check-out date to check availability. Contact the property using the phone number on your booking confirmation. Tell us! 663 out of 1000 reviews, Rating 1 - Terrible. Gratuities and taxesGratuities and taxes are included. Airport (CZM), which is 21.3 mi away (268 minutes by car). TheRoyal Hideaway Playacar Adults Onlyhotel is located on the white sands of an idyllic beach on the Riviera Maya and offers an exclusive all inclusive, adults-only experience very close to key points of interest such as Playa del Carmen. Equipped with a full kitchen, dining room and living room. All buffet and la carte meals, snacks, and beverages included, Dining availability limited at one or more venues. Thank you so much for making Royal Hideaway Playacar your choice for vacationing and for the time you took out of your day to share us your feedback. Also the suites have a terrace with Mexican hammocks and beds. Including room rate, taxes and mandatory resort fees, Playa del Carmen's quiet, adults-only escape. Dinners are really great and you'll find excellent choices. Thank you for taking the time to rate us. This adults-only hotel offers plenty of amenities for couples including 6 outdoor pools, 3 bars, and 6 restaurants. Maximum room capacity, The Luxury Sunrise rooms of 50 m/538 sq ft are distinguished for being close to the sea and offer fantastic views of the ocean. Come back soon, it will always be a pleasure to receive you. The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton, Paradisus Playa del Carmen - All Inclusive, The Reef Playacar Resort & Spa - Optional All Inclusive, Holiday Inn Express And Suites Playa Del Carmen, The Reef 28 Adults Only - All Suites Optional Gourmet All-Inclusive, Hilton Playa del Carmen, an All-Inclusive Adult Resort, Sandos Playacar Select Club - Adults Only - All inclusive, Wyndham Alltra Playa del Carmen Adults Only All Inclusive, Paradisus La Perla - Adults Only - All Inclusive, El Taj Oceanfront & Beachside Condo Hotel, The Reef Coco Beach & Spa- Optional All Inclusive, Viva Wyndham Azteca Resort - All Inclusive, All buffet and la carte meals, snacks, and beverages included, Dining availability limited at one or more venues, Activities and services offered by independent operators, 6 restaurants, 3 bars/lounges, and a poolside bar, Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed). Spices - Diner specializing in Mexican cuisine. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Mariano Casass Cannot be more then 28 days between check-in and check-out dates. Thank you for taking the time to share your comments about your recent vacation with us. Huge competition for sitting around the pool. Mechanical issues seem common as we were locked out of room until they finally replaced the whole lock mechanism. The Retreat is the hotel's spa and services include sports massages, deep-tissue massages, hydrotherapy, and couples treatments. The only good thing was the beach setting. Royal is within a very safe area that helped me feel instantly more relaxed. there are 2 places that allow casual dress as well. Deputy Manager. You wont be tech-starved here, either there is complimentary Wi-Fi, an iPod dock and a laptop-sized safe. Opened: 1998 Ideally located in the prime touristic area of Playacar, Royal Hideaway Playacar Adults Only promises a relaxing and wonderful visit. Booking, reviews and advice on selecting the perfect All Inclusive Resort for your next travel experience! Charges for extra guests may apply and vary according to property policy. Additional gratuities at guests' discretion are accepted. Our personal concierge was beyond helpful and attentive. Your comments will help others to enjoy the holiday of their dreams and enable us keep on improving the quality of our services. The front desk is open 24 hours a day. Dear Guest, Do you represent a luxury hotel, restaurant or spa? Great place to stay. Our highly trained inspectors visit every property we rate, evaluating based on up to 900 objective criteria. It has two wonderful bedrooms with a King bed on the top level, 2 full bathrooms, a full kitchen, a living/dinning room, a spacious terrace with loungers.

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