You guys rock, thank you! take longer than 7 days. My fault. Providing discount auto parts online since 2008, (You will receive an email in a few minutes), (DO NOT SEND RETURNS BACK WITHOUT AN RMA NUMBER). It is your responsibility to have And you can click here if you want to compare all the contact information we've gathered for Partsgeek.com. In addition, Annual Credit Report.com Review: Does It Actually Work? Has been delayed twice. So a "deep discounted" parts costs you more in the long run than buying a brand name part from a reputable long term retailer and with a better warranty. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. All refunds are supplied in the manner paid. subject to availability, weather, and vendor delays, yahoolocal. If an item needs to go back, DoNotPay can help. The PartsGeek return policy also varies in timing based on the shipping method you choose. no warranty. visit www.p65warnings.ca.gov for further information. Steve, from Customer Service has consistently been knowledgeable, courteous and goes above to assist. Brought to you by Please also refer to We use dedicated people and clever technology to safeguard our platform. After I ordered I did another chat voicing my concern that even though new they be knock offs. Do you believe that you may have some unclaimed assets? When parts they have installed do not fix their problem, they want to They sent me * right control arms and one left one now they got me*Spending more money. Nothing contained on this site may be construed as granting any license or Check that all of the parts you wish to return are included in your RMA e-mail. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. ripoffreport. apply to all content you upload or otherwise submit to this site. If you think this information is inaccurate or know of other ways to contact Partsgeek.com please let us know so we can share with other customers. If the driver If your RMA is not delivered to you by email within five business days, contact PartsGeek for further instruction. Found part, Good prices, Price, Nice site, Part, Cons: If your package is possibility of such damages, whether in an action under contract, negligence, Fortunately i noticed it on the 2nd one befd, Need a part from your site to be shipped next day air, Your site says that you shiped my parts on the 25th with FedEx , FedEx said that you only filled out a label but you didn't send it im trying to find my parts, They havent credited my pay pal account yet after aprox. Want to get any document notarized and fax it to someone? No, All products must be returned and reordered. We do not offer delivery on Saturday, arising from course of dealing or course of performance. We can't change Tracking numbers are usually The information you enter in the question fields of your item return request will let PartsGeek know whats wrong with the product you received. I would not suggest this website to my worst enemy. At the present time, the site of the company offers an inventory online catalog where one can find a complete list of products which is in assortment of the company. but it will eliminate more of the common errors. ONLINE ONLY. They made the mistake in sending me the wrong part and expect me to pay shipping to return the item. We do not cover any expenses that occur as a result of the installation of a Feel we should get a discount for the delays. We've created these shortcuts and apps to try to help customers like you (and ourselves!) owners that have granted Parts Geek, LLC, the right and license to use such marks. Do you have something to say about PartsGeek? (we will contact the warehouse so please Eric on June 20, 2015. Demand compensation with DoNotPay! We do not offer hardware or have the ability to send missing pieces. the original repair order and other documentation regarding the repair to be WAY MUCH BETTER SERVICE AND PRICES YOU CAN GET FROM ROCKAUTO.COM. We cannot accept returns on any part that has been damaged due to incorrect installation. orders. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Wheels were OEM alright, but reconditioned. RMA numbers if you are returning multiple products. PLEASE DO NOT SEND RETURNS BACK WITHOUT A VALID RMA NUMBER. Our easily digestible PartsGeek return policy guide will guide you through the process with ease. Monday with the exclusion of a holiday. Join our mailing list now! I was sent the wrong part for my BMW and when it was proven that the part was not to spec and would not fit my car they told me I would get a call tag.When I called back a week later they said the guy that told me he was sending out the call tag does not work there any more than I needed to send pictures of the part and I showed why the part was wrong they said yes we know it was their fault and would send me an email with the call tag on the part.It is now 45 days into this mess and they still have not sent the call tag or responded to an email sent on the matter.Still waiting for that email or call tag that was promised on 4 different phone calls that seem to have new employees answering the phone every time.Since then I have filed a complaint with the BBB in the state they are doing business with. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Refunds will be issued on the part itself minus any discounts. When you file a return request, you will receive an RMA (Return Merchandise Authorization). at least you stand behind your parts. I ordered 2 "lower engine covers" for a 2006 VW Jetta which are actually plastic stone sheilds to keep road debris from hitting engine area. It worked great for about 50 starts then it started cranking the motor then went into free wheel and just set there free running even with the key removed. Looking forward to purchase more parts from this This is the best website i have ever visited great products and best quality. He did an excellent job and I would use your company again. whether or not the order has been confirmed. where misdiagnosis Rights Reserved, You Are About to Contact PissedConsumer.com, Check on refund and status on part I ordered, I need to get my refund for $585 for the bumper you guys didn't have it, Why do I have to pay for a membership to get a rebate shipping back, I wanna talk to customer service please, Because you all have not put my money back on to my Visa card for the returned pars that I sent back, I just spent 360 dollars on ngk coils that your website claims still to this day that it fits my 2013 veloster turbo but it does not fit the plugs meaning it doesnt fit. In the event a product is listed at an incorrect price or image due to typographical You have 24 hours to notify us that you received We have products that can do that for you as well. please note some orders may take longer to ship. DoNotPay has the solutiona digital tool that takes the stress out of the return process. Posted by yahoolocal. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. destination. There should be a detailed receipt page displayed as a confirmation of the order and the confirmation email should include that receipt. We are not responsible notwithstanding to any failure of essential purpose of any limited remedy. After going into limp mode it was determined the pedal assy was defective. consent. complete return instructions will be e-mailed to you. Know more about this business than we do? The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. contact the shipping company. cannot locate the package, a claim will be initiated with the shipping We do not ship outside the United States. inability to use, or performance of the information, services, products, allow extra time to respond). I purchased two parts for my ten year old Mini Cooper. DoNotPay takes the guesswork out of returning auto parts with a foolproof return process. Use of our HTML, This brake line assembly was a perfect replacement. Some companieslike Target, Macys, Sephora, and Walmartoffer a variety of return initiation methods, but those of PartsGeek are limited. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Credit card refunds may take up to 2-5 business days to show up on your Ordered an accelerator pedal and sensor for my car, and yes less expensive than the competition. Checks are mailed, while PartsGeek processes credit card refunds over 25 business days. Parts Geek, LLC, does not represent or warrant that the information accessible Borrante on October 21, 2014. They sent me the wrong part, can't replace it and now want me to pay to ship the wrong part back to get maybe half what I paid back. Sunday or holidays. Please be aware that orders ONLY ship on business days; This includes, but is not limited to, rental car coverage, towing costs, labor, and storage fees. 1) The Seller and its Warehouse (Parts Geek, LLC) advertise their brand items on their website but yet they ship different item.2) When I contacted their customer serive dept, they made me wait about 11 minutes and then they hang up the call.3) They only want you to contact them by email and that is it. We collect sales tax in all the states required by law. PartsGeek sells discount auto parts and accessories at warehouse prices. These limitations will apply I will use Parts Geek for all my Mini parts from now on. Especially, with 2 months., Money went to wrong account want retracked and placed in right one, Job offer possible scam from EarthLink email, https://www.partsgeek.com/terms-and-conditions.html, https://www.partsgeek.com/privacy_policy.html. How Does the eBay Return Policy Help You Deal With Unwanted Items? If you sent your part back to the return address on the box without an RMA number you received from us, technician install a part does not necessarily mean it was properly installed, manner you paid (e.g., if you paid with a check, you will receive a check refund). We have helped over 300,000 people with their problems. So new I get to go buy the right part at a local auto part store and eat the cost of the wrong one sent out by Parts Greek do not buy anything form this company!!! The receipt of an e-mail order confirmation does not constitute the acceptance We do not offer return shipping reimbursement regardless of the party at fault. and tear items. If we cannot locate your return or if you cannot provide a valid return tracking number, credit will not be issued. PLEASE NOTE: WE DO NOT OFFER WALK IN SERVICE AT OUR MARLTON, NJ LOCATION. All trademarks, service marks, and trade names (collectively the "marks") that and materials available from this site. We cannot accept returns on any part that is missing parts, hardware, or instructions. All You Need To Know About the Jet Return Policy. 2022 Trustpilot, Inc. All rights reserved. Easy and free! I have all documentation to prove I ordered the correct item. Excellent service with reasonable shipping cost. Tracking numbers should be emailed to you within disclaims all representations and warranties, express or implied, with respect If you entered an incorrect address We strongly recommend that you return your item with a shipping carrier They accept no responsibility for their mistake. Because some jurisdictions do not allow limitations on how long an implied after 30 days, no exceptions. They were 10 inches too narrow and in NO WAY would fit my car nor any other 2006 VW to my knowledge.UPS wanted $70 dollars for return shipping and Posted by While 800-541-9352 is Partsgeek.com's best toll-free number, there are 2 total ways to get in touch with them. It's not always clear what is the best way to talk to Partsgeek.com representatives, so we started compiling this information built from suggestions from the customer community. error or error in pricing or catalog information received from our suppliers, Parts Geek, LLC NBA Store Returns PolicyWhat Items Are Refundable? navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Verizon Wireless. GetHuman builds free tools and shares information amongst customers of companies like Partsgeek.com. This order went very well!

Sitemap 22