Buyer Beware! Then when you get your defective product back to them at your expense, they refund 50% of the purchase price. "With the addition of Climatec, we are expanding our global presence especially in the growing North American market, strengthening our portfolio and becoming a comprehensive supplier of solutions in the area of energy, building automation and security services, said Stefan Hartung of Bosch. Cant ask for more., Joseph was one of the most courteous and client oriented installer I have ever encountered. Your subscription includes: Join other distribution executives who use MDM Premium to optimize their business. Liars. Charge a restocking fee when they shipped out the wrong part for my humidifier, even after they said the would not, then had the audacity to claim it was the right part after all. Couldnt be happier with the service, which is almost impossible to find in todays world. Business ProfileBusiness Profile for NorthAmerica HVACResidential Air Conditioning Contractors, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? FINDTHISBEST. Not an ounce of info on their site to let me know this beforehand. i ordered express 1 day shipping and it didn't arrive yet. Employees should be McDonald's workers. They even sell on Amazon, unload their junk, then stop. The MDM update newsletter is your best source for news and trends in the wholesale distribution industry. Needed a hard to find replacement blower motor for my furnace. The Climatec name, trademarks, and logos are the intellectual property of Climatec, LLC. Not OEM and a 20 percent restocking fee on a unopened box that cost more than 700 dollars and got back 530 I guess they keep the sales tax too. Instead they said I could return it within 14 days from the time I requested the return. I order a blower housing motor off of their website. NorthAmericaHVAC has a consumer rating of 1.52 stars from 123 reviews indicating that most customers are generally dissatisfied with their purchases. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The box inside was crushed upon receipt. I immediately located another supplier. Order a pressure switch with 1 day shipping they said by p. O. box needed a street name for shipping so I responded in 9 minutes to the email I got then ever heard anything for 3 days until I sent an order status request. Thats Right 50% restocking for a part that they are going to send back and get warranteed out from manufacturer. As an Amazon Associate we earn from qualifying purchases. I was just checking on my order status (maybe getting a tracking number?) It was not cheap but was the lowest price I could find online. They sent a model that did not match what I ordered and did not perform staging. For an order placed on a Monday, the shipment was not shipped until later on Tuesday. Ordered an item through Amazon and they said it was shipped via FedEx. NOOOO. Our mission is to provide you with the most up-to-date and objective information about the ClimaTek products, helping you make more informed buying decisions. Tip for consumers:That the item they said they shipped actually wasn't in stock! The item is brand new in the original box they sent it in. The order was ready within 30 minutes. These people DO NOT STAND BEHONE WHAT THEY SELL, Terrible Service - No real warranty on anything, Product reliability - after market transformer 240V > 24V, Expensive shipping yet inadequate packing. Now they are refusing to refund my money until I send back the part and pay for shipping then they will refund the 16.95 less 20% for restocking. Total order was $332.10 the capacitor was 16.95. There is no way to contact the company and speak to a person! They texted me to verify details literally 1 minute after opening the next morning. These are not even close. Claim your listing for free to respond to reviews, update your profile and manage your listing. I am thinking (what most logical people do) no worries, it was manufactured incorrectly and I will get a new one shipped out and move on. I ordered from the company website rather than via Amazon. They said I ordered the wrong part!. Our goal is not to sell anything at any price, but to give you the best product at the best price to obtain a rate of exceptional satisfaction. 3/14/16. Infrastructure renewal & budget relief for the public sector. The circuit board was shipped in a barely padded FedEx pouch. ClimaTek products range in price from $13 to $154.95, and the average price of all the products is about $53.33. I ordered a timer for a dryer, timer was way off had to buy from another source 2022 FTB. FOR WHAT? First their amazon account failed to send me the part they were advertising only to get a special order that cost $100 shipping on an $300 part. I reached out to the supplier to return the item and was told I would have to pay a 20% restocking fee plus freight to return the item. They are rude and they know exactly what they are doing. ClimaTek Upgraded Gas Dryer Igniter Ignitor fits Kenmore Whirlpool 279311 AP3094138 239233. i need a phone number for the their shipping label. Products used:Gas control valve for a heater. Ordered a staging heat sequencer online. USPS took a month under their express shipping and it was damage as this company doesnt know how to pack a part correctly now they want it back to refund even though the pics i sent clearly show the damage to an inducer motor that now is open to the fan within it how are gases suppose to go out the exit wow they wont refund me! Climatec, which reported sales of $170 million in 2013 and is expected to report 2014 sales of $190 million, has 670 employees at 12 locations. Sent me 2 wrong parts! So this whole mess will cost me around $77.55 for nothing. They would not replace because they said I was not an a/c technician. No warranty, return or refund available from the company, Products used:OEM transformer from another seller. Bought a part from them, and it was a bad part. Good prices, great customer care. BBB Business Profiles generally cover a three-year reporting period. Guys came early to install and were done 3h earlier than expected. OK, I knew that placing the order. I purchased two after market 240V > 24V transformers for my AC system from northamericahvac.com. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Montral: 514 990-6866Laval & North Shore: 450 973-7300, Check our latest promotion for your heating & cooling. But the quality of Mars is a lot better and the price of Jard is 30-50% cheaper that Mars. As a matter of policy, BBB does not endorse any product, service or business. Out $70. We have grown from humble beginnings into one of the largest providers of building technology and energy efficiency solutions in the nation and we have been a proud member of the Robert Bosch family since 2015. I will not recommend this company to anyone by all means. Cant ask for more. THey proceed to tell me that there is a 50% restocing fee. The manufacturers provide ClimaTek with a steady supply of products, and they have a good cooperative relationship with each other. I then purchased an OEM transformer and have had no further problem so caveat emptor. This company sent me a non-functioning dishwasher arm and denied my return request without any explanation. I feared damage to the board that I desperately needed, but it fortunately worked. Save yourself some hassle and just look beyond this company. I purchased a pan for a goodman model u32 coil that sits above the heating chamber of my gas furnace. Video, fire, access, communications, special hazards and integrated healthcare applications. However, for $29.99 shipping, I would expect that these "experts" would have the sense to at least add some bubble wrap around the box to protect sensitive electronics. Besides, you can hit the "brand" to find more ClimaTek products. BBB reports on known marketplace practices. I open up my blower housing to find out that one of the three mounting tab the motor has to mount it to the blower cage has broken off. FindThisBest aims to create a platform to help you make better shopping decisions with less time and energy. I saw the number so i figured ok, they are respectable. They are suppose to be this large in tune with the world organization I would highly recommend this company, Top notch service. Showed up early for the appointment and was very nice. Do not trust this company. Look at the attached photos, not the same at all, and they know it. Absolutely ridiculous find your part ANYWHERE else, you'll be happier for it. If you're interested in ClimaTek and want to find more ClimaTek products, you can follow the steps below: ClimaTek Gas Range Oven Stove Round Ignitor Ignter fits GE WB2X9154 AP2014008 1990, TMD1FM07 - ClimaTek Dryer Timer Control Fits Hotpoint, ClimaTek Refrigerator Ice Maker Fits Whirlpool W10873791, ClimaTek Upgraded Water Inlet Valve fits Kenmore Frigidaire 242252702 AP5671757 240321801, DA97-07603B - ClimaTek Upgraded Replacement, 383EEL9001B - Upgraded Replacement for LG Dryer Venting Kit Assembly, ClimaTek WPW10179146 - Direct Replacement, ClimaTek Round Capacitor - fits Goodman # CAP050450440CT, ClimaTek Upgraded Replacement for Kenmore Refrigerator Water Valve, ClimaTek Upgraded Condenser Fan Motor fits GE 5KCP39FGS071S, ClimaTek Dryer Timer Control Relay Fits Amana W10436308, 5KCP39FGY563S - GE Replacement Condenser Fan Motor 1/4 HP 208-230 Volt, ClimaTek Upgraded Replacement for GE Washer Inlet Water Valve, ClimaTek Upgraded Replacement for Goodman Furnace Fan Control Circuit Board B13707-35. Showed up early for the appointment and was very nice, 3065 Peugeot, Local 102 North American HVAC had the correct part in stock from a quality manufacturer. You can check the total sales quantity of the product from ClimaTek. Beware this so called company is worthless. Check their return policy before you buy and be cautious. Robert Bosch North America Corp., Farmington Hills, MI, part of Bosch GmbH, Stuttgart, Germany,has acquired Climatec LLC, Phoenix, AZ, a provider of energy efficiency, building automation, security and life-safety solutions for the U.S. Lesson learned--don't always go with the lowest cost. These guys are a S**tbag company that wants nothing but to get your credit card information and move on to the next person to screw. For example, if you are interested in the top 1 product. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You can read the reviews offered by other buyers. Most of the ClimaTek products are produced by Earthtec, GE/Genteq. Good luck. So 2 days shipping meant Thursday receipt for me. They do not have number so they won't have to talk to irate customers. i need it urgent. Did not see all the bad reviews before buying and paying $80 2 day shipping. They refused to acknowledge there was a difference and would not pay for the return shipping. Tip for consumers:They will not send you what they are advertising on their website, Products used:Blower motor, thermal cutoff switch. Do they have a direct phone number where i can actually get a live person? Had no problems with my order - didn't pay extra for fast delivery but i got the part in 4 days. Our insights and analysis help you enter the right new markets, turbocharge your sales and marketing efforts, identify business partners that help you scale, and stay ahead of your competitors. They claimed they never received the email which I sent 3 to the email I got then they finally sent the part and I installed it and found out the part was already bad. i did not see a phone number on your website. Joseph was one of the most courteous and client oriented installer I have ever encountered. Monitor and control HVAC, lighting, central plant, and critical building environments. Poor company to deal with, will never purchase from them again. There is a chat feature that we were continually kicked out of. Earning our users' trust is central to what we do. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I would highly recommend this company. North American sent me a $1300 brick and refused any warranty support at all. They didn't know there were differences till I questioned them about it and they called goodman. We found 306 ClimaTek products for sale, 19 of which were analyzed in detail and recommended to customers. i need to make my repair today if possible. The manufacturers provide ClimaTek with a steady supply of products, and they have a good cooperative relationship with each other. If you do all that the warranty is 50 % at most. So I probably wont make the 14 day return window. Our only saving grace is it was through Amazon and we have Ring video of the empty package being delivered and my husband opening the package on the porch. Authorized dealer of high quality products such as YORK, MITSUBISHI, FUJITSU, TEMPSTAR, WATERFURNACE and several other. Tip for consumers:Site is OK but the after market transformers are not reliable. They just charge Mars price and ship out Jard, totally scam. All rights reserved. When purchasing a product, price is the consumer's primary concern. After the many poor reviews. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I got here to post a review and no surprize here they are low scores wow dont shop, SHOP SOMEWHERE ELSE. May i come to your shop in sellersburg to pick up a part today. $300 down the drain. Less than a week later i wake up to a horrible vibration. We analyze millions of ClimaTek products reviews and customer reviews to recommend the best picks for most consumers. Contacted this company and they refused to send a replacement nor assist in any way. Guys came early to install and were done 3h earlier than expected. Circuit boards can crack and solder joints can be compromised if a board is not properly handed. At present, ClimaTek has 306 products for sale. If you click on the product links, we may earn a commission from qualifying purchases. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Sales quantity. Also there is a 20% restocking fee and a 50% charge at their discretion if they they want. They were both installed correctly. thank you. I look at my emails and I got an email 2 days after the order was place telling me that the motor is indefinitly out of stock. does anyone have a good alternative. Based in Laval, were a company specialized in the sale, installation and the service of all residential and commercial heating and cooling equipments. Like others mention in the reviews - DO NOT do business with this company. I have reached out to the supplier several times and they were of no help. I am an electrician. Good prices, great customer care. I bought the following on ebay from you. They are a horrible company! I couldnt be more satisfied with the installation, I couldnt be more happy with the service. Installed the motor (DIY, not a pro) and it works perfectly. I installed the second one and it quit working after about 5 minutes. You can't speak to anyone it is all email or live chat. They scam you with every opportunity. They also said I had to contact Reznor directly but they only support resellers. Purchased a "Mars" Capacitor but received "Jard" Capacitor. They sent us an EMPTY FedEx package! Looking for dryer replacement parts, refrigerator replacement ice makers and clothes washer replacement drain pumps products but having no idea? your sight said that it replaces cnt 02514 board but the heat pump will not work without the t1 connector. Select the product you want in the ClimaTek buying guide, and then view the product on Amazon. Copyright 2022, Climatec, LLC, All Rights Reserved. Four days after my subsequent order North American HVAC/General Appliance Parts shipped the part anyway and then refused to pay for the return shipping. See attached shipping confirmation it shows both items were shipped. They keep saying it is the same item which I understand Mars did purchase Jard and their parts are interchangeable. They would never send me a shipping label. Thay are NOT!. International Association of Better Business Bureaus. I needed a replacement furance control board and opted for the 2 day FedEx shipping. We use cookies for analytics, personalization, and ads. If they don't warranty, it would be more of a pain to me but they just refused all help and would no longer respond. Gain trust and grow your business with customer reviews. Ordered a motor and the main shaft would not turn, had to use pliers. lennox armstrong ducane dual run capacitor 30/5 uf mfd 370 volt 78g19 78g190. So now Im getting a capacitor that I don't need without a motor that was originally $16.95 and its costing me $66.11. If i could give no stars that"s the one Id pick. Laval, Qc, Canada, Copyright Climatech Mexxus Media Agency. What kind of part are you looking for? Ordered a 1/5 hp motor and they sent a 1/8 hp. So now if I do that shipping will be around $25 dollars and I will be out a total of $91.11 and they will refund me $13.56. ClimaTek buying guide are here to provide you with a better insight on the quality and performance of the refrigerator parts & accessories products. NEVER heard back from this company. I paid more because of the quality. Wont pay for return shipping. I placed an order, they said it shipped, however the delivery company is still waiting on the item. The first one I installed lasted about 5 seconds then quit functioning. I ordered a blower motor and capacitor from this company and they send back email saying both items have shipped. As a disabled Vet, we are limited on income and now have to wait even longer in 100+ degree weather with NO AC! This ClimaTek Part Directly Replaces Part # 279311 AP3094138 239233, This ClimaTek Part Directly Replaces Part # WH23X28418, This ClimaTek Part Directly Replaces Part # 241798231, This ClimaTek Part Directly Replaces Part # WB2X9154 AP2014008 1990, This ClimaTek Part Directly Replaces Part # TMD1FM07, This ClimaTek Part Directly Replaces Part # W10873791, This ClimaTek Part Directly Replaces Part # 242252702 AP5671757 240321801, This ClimaTek Part Directly Replaces Part # DA97-07603B, This ClimaTek Part Directly Replaces Part # B40-3A01, This ClimaTek Part Directly Replaces Part # 279787, This ClimaTek Part Directly Replaces Part # WPW10179146, This ClimaTek Part Directly Replaces Part # CAP050450440CT, This ClimaTek Part Directly Replaces Part # W10498992, This ClimaTek Part Directly Replaces Part # 5KCP39FGS071S, This ClimaTek Part Directly Replaces Part # W10436308, This ClimaTek Part Directly Replaces Part # WH13X26535. Package never arrived and customer service will not replace item or issue a credit. Climatecs building experts are passionate about creating safe, comfortable and efficient building environments and delivering extraordinary customer experiences. Terms were not disclosed. Subscribe to MDM Premium to get unlimited access. Found out afterwards that there are different pans for the u32 coil depending on the temperature application; mine was wrong. Tip for consumers:Find your part elsewhere!! Feedback. can you help?. Price was reasonable for a flame sensor. I ordered cnt 05001 defrost control board. View the products interest you on Amazon to read the customer reviews and check the ratings. Now I'm stuck with restocking fee and shipping. Not only did I receive the incorrect part, but I had to email twice to get a return RMA at which point they told me I not only have to purchase my own label to return the wrong item, but they're charging a 20% restocking fee There are usually 5 to 10 products in a brand buying guide. Products used:Purchased from a competitor instead. Full amount was debited from my credit card and a couple days later I recieve a $265.99 credit back. I requested to cancel prior to shipment, and they would not. Power Transmission/Motion Control/Fluid Power, Dakota Supply Group Acquires Iowa Waterworks Supplier, LindFast Solutions Completes Star Acquisition, Up-to-date news in a quick-to-read format, Free access to webcasts, podcasts and live events, Exclusive whitepapers, research and reports, 1 year digital subscription, with new issues twice a month, Trends analysis, market data and quarterly economic updates, Deals on select store products and events, Current trends analysis, market data and economic updates, Discounts on select store products and events, Access to 10+ years of archived data on mdm.com, Quarterly economic updates, trends analysis and market data. Products used:Furnace pressure switch but was bad so had to buy a new one from someone else. Select the products you want in the ClimaTek buying guide, and take a glance at the prices and features of the products. BBB Business Profiles are subject to change at any time. I am trying to ship back an item via ups. Avoid! Read the latest articles and see your reports. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Based in Laval, were a company specialized in the sale, installation and the service of all residential and commercial heating and cooling equipment. Amazon handles a lot of their products too but you have to go through NAHVAC to return something, not amazon. BBB is here to help. The reviews speak for there business operation! ClimaTek sells its products and services in the refrigerator parts & accessories category, mainly including dryer replacement parts, refrigerator replacement ice makers and clothes washer replacement drain pumps. The item wasn't as advertised and didn't fit my application yet they said it would AND the item was still in the box! Wholesale distribution news and trends delivered right to your inbox. Consumers complaining about NorthAmericaHVAC most frequently mention customer service, wrong part and return shipping problems.NorthAmericaHVAC ranks 103rd among HVAC sites. Every day, thousands of customers trust Climatec to keep their buildings safe, comfortable and efficient. How BBB Processes Complaints and Reviews, BBB serving Louisville, Southern Indiana, and Western Kentucky. Couldnt be happier with the service, which is almost impossible to find in todays world. Filed a dispute with visa as this is is scam. HORRIBLE scammed me two times for 200$. Tip for consumers:Do not use this site unless you don't mind keeping a non functioning item. If you are looking for these products, ClimaTek can be your candidate. They did not even ship it yet so I had no idea when it would arrive! Paid a licensed appliance repair person so I would have a valid warranty. We found that most of the ClimaTek products are manufactured by Earthtec, GE/Genteq. You can purchase ClimaTek products from the Amazon seller North America HVAC, over the last 12 months, the seller has received honest feedback from 6160 consumers, and the average rating is 4.62. Now this should be easy I called them except they won't recieve in person phone calls and they refer you to live chat and told them they need to send me a prepaid shipping label and return authorization and refund my entire amount of $66.11 to make this right since had they told me they didn't have the motor I would have never ordered the capacitor. Wouldn't accept a return on a 35 day old transaction. On top of that, if you reject the package, they will decline the return and change you the return shipping. Attached are transcripts of the emails I feel I am owed a full refund including the shipping cost and free return shipping since we did not receive what was shown on the website. Had they told me the motor was not in stock I would never have ordered the capacitor. Do not buy from them. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Type ClimaTek in the search box and hit Enter to see the search results. BBB Business Profiles may not be reproduced for sales or promotional purposes. They claim "valid replacement" even though they advertised a 1/5 and I ordered a 1/5. We ordered a part through this company via Amazon. I registered a complaint on their website and to their credit, they did respond the same day and advised that they would inform the appropriate department. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Purchase expands Bosch's services in U.S. Also the quality of the Reznor product was very poor including unfastened parts left loose in the combustion chamber. I'd recommend almost anywhere that sells the part you need over these people. I couldnt be more satisfied with the installation, I couldnt be more happy with the service. I purchased an item and the item we received was not what we ordered. I received the parts quickly and installed them, everything went fine. Climatec has been majority-owned by Pegasus Capital Advisors LP since April 2012. The store has a good reputation so you can purchase from it with confidence. Their customer service is technically ignorant. Find and click the correct ClimaTek to go to the new page. Normally I do not order parts from a company that do not have customer service phone number. See below scan of original email showing both items shipped. We have a professional team with decades of experience to test the products, which can help ensure that we provide our readers with accurate advice and best recommendations.

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