ft. of solid oak prefinished flooring from Lumber Liquidators and it looks really good. The service was wonderful and the staff were very helpful whom waited on me. When I went to Lumber Liquidators, I brought with me some existing floor board which I wanted to match the ones I was going to buy from them. Asked for 50% down and when asked when the wood would be shipped they said no shipping because it was not paid in full. Wide, CoreLuxe 5mm w/pad Bourbon Barrel Oak Waterproof Rigid Vinyl Plank Flooring 7.56 in. Birch is softer and can dent quite nicely. You can also book a virtual video appointment to get expert, in-store help from the comfort of your home. Do they really want people's opinion. It didnt come. I said, Why didnt you call? He said, Well, it was supposed to be here at noon. About three hours passed and I was about a mile from the site when they called me saying the order was there. The "Select Red Oak" was poorly milled and must be refinished. I don't know about a site for looking it up. The company will contact customers following for further information and extensive testing based on the results. They were ZERO HELP. The customer service was top notch. Ordered on a Tuesday and product arrived on Thursday. Following the findings, Lumber Liquidators suspended the sale of the Chinese-made laminate flooring that they had been importing for sale from 2011 through May 2015. Then the items were there, they had a person come out with the forklift, loaded on the palette, and loaded it on to my car. I was advised if I wasn't happy with the decision I would have to start the whole process over - not cool. Any help would be appreciated. Exposure to RoundUp May Increase Risk of Non-Hodgkins Lymphoma and Other Cancers. The rep was great. We got the flooring for our tiny house and though we havent actually installed it yet weve laid it out to get an idea about where its going to go. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. By selecting a mix of the top brands and the highest quality imports we're confident that we offer the best values in the flooring business. Bellawood Select Prefinished Natural Maple Harwood floors: I would highly recommend Lumber Liquidators in Shrewsbury MA to friends and family. Advanced waterproofing technology protects from everyday spills and splashes. Select Red Oak Solid Hardwood Flooring 3.25 in. I recently purchased hardwood floors from Lumber Liquidators for my old home and that's the first time I've known of them. E-mails contradict their calls; cannot return unused stock they calculated. To guarantee you get the best price, our sales team works to beat any validated competitive price. Thank you for the positive feedback. Everyone was so helpful and knowledgeable about the products. We had to return several boxes due to unusable pieces (ie cupping, warped, poor quality) but our local store was so amazing to work with and had no issues getting new boxes. Bamboo is one of our ECO friendly products that looks, feels, and performs like hardwood. Everything was done in 2.5 days. Additional free samples will incur a small shipping surcharge. And although I had installed flooring myself in the past it was helpful to have them so close and available for any questions I would have. Definitely read product reviews on our website to get a better idea of which product might be right for you. This is the third time I've purchased something from Lumber Liquidators. Select Red Oak Solid Hardwood Flooring 5 in. This also does not mean though that US made cabinets will necessarily comply either. The delivery was on time and the people at the store were so helpful. This field is for validation purposes and should be left unchanged. Our content is intended to be used for general information purposes only. Lawsuits Reviewed Nationwide. We were told the refund has to come by check from corporate office. I already checked HD, LL and Floor & Decor. 736 Mariposa Road Modesto, CA 95354 1 (209) 222-6253, Copyright 2002-2022 by Flooring Liquidators LLC, All Rights Reserved. The staff is knowledgeable about their products and the appropriate application for each of them. This place is run by highly unethical people. Exposure to firefighting foam chemicals may result in an increased risk of cancer for firefighters, military and airport personnel. Long, Bellawood 3/4 in. Following the broadcast, CPSC Chairman Elliot F. Kaye announceda Lumber Liquidators formaldehyde flooring investigation and would said the commission would provide government resources to certified contracted laboratories to conduct formaldehyde testing on samples of the Lumber Liquidators imported laminate wood flooring from China. Why not talk to a good flooring place and see if irt is possible to get birch flooring un finished and stained to match, but I will agree birch is a poor choice for flooring. Whether you are looking for vinyl, laminate, hardwood, or bamboo at LL Flooring youll find the right floor at the right price. If you are wanting to match it, you could send me a sample and I could get as close as possible! It is now October 2017 and still no refund. I will also point out, if you already have it and like it then go with it. The bamboo flooring we bought from Lumber Liquidators was of great quality. Need help with your flooring project? They sold us Red Oak but they were water damage! I will be reaching out to you shortly to discuss your shopping experience. I bought about 800 sq. Or use the Floor Finder to discover the perfect floor for your home and lifestyle . The kitchen is connected to the family room which already has the Colonial Plan wood. Select and Natural Grade products will have less variation and fewer to no defects. We did the installation ourselves which was easy to do. He had to pay for them himself and have them reverse my charge on the credit card. I put it down myself and it went together really well. the flooring in the kitchen was damaged, not the contiguous hallway and foyer. They are scammers. He said Ill pull it around and load it up in your truck. He really horsed a lot and I should have looked at it better. While birch is softer, it is still a hardwood. Destinations Engineered Hardwood Flooring, Era Collection Water-Resistant Hardwood Flooring. Horrible quality. But all the people there were very knowledgeable and they even showed me how to install it there before I picked it up. I would recommend them. Great policy. But other than that, the service was great and the quality of the product was good. (See our Flooring 101 section online for more info). Long, AquaSeal 12mm Elusive Brown Oak 72 Hour Water-Resistant Laminate Flooring 8 in. Called FedEx confirmed the boards were never picked up. Delivery was right on time too. The online purchase was a breeze and delivery went smoothly. Value of J&J Talcum Powder Lawsuit Settlements To Be Estimated By Ken Feinberg for Bankruptcy Judge, Parietex Lawsuit Filed Over Hernia Recurrence and Mesh Migration, 3M Proposes $1 Billion Earplug Lawsuit Settlement Fund as Part of Aearo Subsidiary Bankruptcy, Lumber Liquidators formaldehyde flooring investigation, Lumber Liquidator class action lawsuits and individual claims, http://www.lumberliquidators.com/ll/testkit, EPA Assesses Conditions for Using Asbestos-Containing Talc in Risk Evaluation, DOJ Sides With Talcum Powder Plaintiffs in Appeal of Johnson & Johnson Bankruptcy Filing, Judge Rejects Motions to Overturn Bard Hernia Mesh Lawsuit Verdict or Hold New Damages Trial, Judge Denies Request for "Lone Pine" Order for Bard Hernia Mesh Lawsuits, Military Ear Plugs Settlements May Cost 3M Company Billions: WSJ Report, 3M Earplug Settlement Discussions To Be Held at Multi-Day Mediation This Summer, Court Orders. Price was great and payment over the phone was easy. They will price match for you if they drop down the price. We bought an older home so we're upgrading the house a little bit and I bought Bamboo flooring. The chemical has been linked to some forms of cancer and leukemia. Thanks for your inquiry! I would even consider recommendations on a similar replacement. Long, CoreLuxe 5mm w/pad Coastal Riviera Linen Waterproof Rigid Vinyl Plank Flooring 18 in. Agreed - when in doubt don't. There are no stores within {0} miles of {1}. Our unique retail stores located throughout the valley are staffed by professionals with an average of ten years of flooring experience. I purchased a couple of products from Lumber Liquidators - a bunch of Acacia wood and some China for hardwood flooring, and then I went back and purchased some Brazilian Pecan for an accent wall in the guest house. It is after all your home and I feel you should be happy with where you live! It is 5"X1/2" engineered wood. The store's shenanigans started after paying the floor. I bought the click-style floor board and I was able to get my purchase done in a painless way. The company has also agreed to conduct testing over the next three years as part of a recall program offered for homeowners who had the Lumber Liquidators flooring installed in their home. I wrote his manager an e-mail of recognition because he so deserved it. Premium wear layer provides superior protection from whatever life throws at it. Common symptoms of exposure to formaldehyde may include respiratory problems, eye, nose and throat irritation, headaches, nausea, chest pain, vomiting and rashes. Side effects of Xeljanz linked to risk of cancer, heart attacks, pulmonary embolism, deep vein thrombosis, blood clots and death. Long, AquaSeal 12mm+pad Canyon Peak Oak 72 Hour Water-Resistant Laminate Flooring 8.03 in. He went back to LL and exchanged the right floor with the wrong floor and my whole house was done with the incorrect flooring. Find more information on the care for your new floor at lumberliquidators.com under the Flooring 101 tab. Find the perfect floor for your lifestyle and budget. Frank installed my floors. Sorry, we have a huge backlog on dilemmas. Store staff was very helpful in making a selection. With all do respect I wasn't asking for opinions on Lumber Liquidators. The hardest part is tearing up the old stuff and set the floor up properly for an install. I was very happy with the service and responsiveness. We had a great experience - everyone was very helpful and we LOVE our hand-scraped acacia floors. What species of wood is it, and what color stain does it have? Talcum powder or talc powder may cause women to develop ovarian cancer. Best hardwood engineered light oak, wide, 1/2 min thick, made in USA. Did you keep any of the old flooring? However, following the investigation the CDC corrected its initial estimates claiming the formaldehyde exposures could cause side effects to any individual with prolonged exposure and could also increase cancer risks to six to 30 cases per 100,000. LL also offers some great online tools to help you on your flooring journey as well. As far as I know bamboo is going to be really durable for what we need. Long. Head office took 10 days to resolve my claim (they claim to resolve in 3 business days). Im curious what you ended up doing? The problem is they need to slow down and not horse everything. I am displeased about the way the company perform it services. Long, AquaSeal 12mm Tapestry Oak 24 Hour Water-Resistant Laminate Flooring 7.56 in. Butter scotch oak flooring and vinyl planks - I was very happy with the selection and the service with the delivery and at the store. Those with asthma, respiratory problems or pregnant women were also considered to be higher at risk for side effects. Let me back up. Sometimes you get more than you ask for. The Lumber Liquidator formaldehyde emitting laminate wood was first brought to the publics attention after a 60 Minutes segment aired in March 2015, alleging that certain boards did not meet air quality standards under the California Air Resources Board for formaldehyde emissions. May be find any retailer who can help you with low cost, or search for local listings in google which can help you give a better results. Use the Picture It floor visualizer to see any of their hundreds of floors come to life in your home in seconds by simply snapping a picture on your mobile phone. Formaldehyde is a chemical used to manufacture building materials, resins, household products and is used as an embalming agent. This experience was nothing but a headache. Living in Oregon they even shipped it to me for minimal price. Floor Visualizer. Wide, Bruce 3/4 in. Side effects of Belviq may increase the risk of cancer, resulting in a diet drug recall and lawsuits. Long, AquaSeal 12mm w/pad Natural Hackberry 24 Hour Water-Resistant Laminate Flooring 6.06 in Wide x 51 in. Jennifer Graham This just happened to us during our remodel, but check each individual store's clearance page on the website - I found our discontinued flooring there at a steep discount! It is classified as a probable carcinogen by the EPA and was determined by the National Academy of Sciences to cause cancer in humans. We strive to provide quality product at competitive prices along with the best customer experience. Finally get a delivery of wood but no scheduled install. Wide x 50.63 in. 2022 Copyright AboutLawsuits.com. Its our first time buying from them and we had a really good experience with the sales rep there. The sales rep was very helpful. If you have any questions about bamboo, hardwood or any other product feel free to contact us. I'm sorry you had to find this out the hard way. "I've been buying carpet and granite counter tops from Flooring Liquidators for several years, for multiple rental properties, and for my own home. ", "I called to get a price match, and they were able to offer an even better price due to a promotion. This is not good for business. For the best experience on our site, be sure to turn on Javascript in your browser. The guy, Trey, was running the thing himself and didnt have a lot of help. Wide x 47.64 in. He helped me decide on whether I should go with hardwood or bamboo and went out of his way to find a couple extra things for me and explain the underlayment. All you need was little time and a little patience. JavaScript seems to be disabled in your browser. Find Your Dream Floor with Picture It! And so far it looks and feels great. I do have some left over to work in a not exact look. Matte American Walnut Solid Hardwood Flooring 5 in. Comfortable Floors, Quiet Floors. Premature infants fed Similac or Enfamil cow's milk formula faced increased risk of necrotizing enterocolitis (NEC) or wrongful death. I was building a mantle and built-in shelving unit into my fireplace. I usually hunt around 2-3 places and then call a manufacturer I know. When I got to the site which is about 30 miles away up the country, I noticed that some of the boards were kinked through the box where he hid it with the lift. They do not clean up after themselves. I picked up quarter rounds and after numerous calls finally got half of the baseboards. Wide x 48 in. FedEx is a hassle. The other guy called and said the order would be there in the morning. I recommend Lumber Liquidators to everyone that is considering a flooring product that they sell. My refund is $507.00. They also let us take samples home. Long, Bellawood 3/4 in. I've always been very satisfied with the staff, the quality of materials and installations, and the price. All Rights Reserved. I searched online for floorings and found Lumber Liquidators. Go ahead and look for a hickory wood floor and have it site finished with an attempt to match the existing factory finish. Wide, Dream Home XD 12mm+pad Riverside Hickory Laminate Flooring 6.18 in. We were skeptical about ordering hardwood from Lumber Liquidators because of very mixed reviews we found. I have been so totally satisfied with the service and the products they sell that I have never considered going elsewhere. After cleaning up I find chips and bad boards with little holes throughout which stands out on a dark floor. Numerous calls where they insisted the boards were delivered that were not. Staff does not explain anything. If we cant find the exact flooring i see my options as a) finding a match or b) removing the wood in the family room and replace both the kitchen and family room with the same material. I did some comparisons with Menards and I was happy that I was able to get an equivalent flooring for a cheaper price because Lumber Liquidators had a sale during that time. Their products are great quality and we're really happy with it. The prices were great too. In addition, I ordered the floor in the store, paid for them and they wouldn't let my contractor pick them up. Long, Bellawood 3/4 in. So I called them back and they said they were sorry but there was nothing they can do. Transform your room with shiplap, panels, or flooring on the wall! See how it will look in your home with up to 4 FREE Samples, Schedule a FREE installation estimate today, Need Help? My house was left clean and his skills were perfection. Plus, they helped me load it up on my truck when the flooring came in. ". For more information about reviews on ConsumerAffairs.com please visit our The store had many damaged boxes when I went to pick up the order for the 3rd time and it wasn't well received when I said I'm going to check every box before I leave to ensure its the right product code and there are no damaged boxes. He made it a point to tell the manager that he add several marks against him, in front of customers. So, it was time to go. ", "Such a great experience helping me pick out my flooring. If I have to use Lumber Liquidators again or if I had to recommend them, I would. So I began the hunt for the best deal. We purchased Engineered bamboo flooring from Lumber Liquidators. The CDCs estimates were reviewed and approved by both the Environmental Protection Agency (EPA) and the U.S. Department of Housing and Urban Development (HUD). We are so excited to hear about the wonderful service you received from our staff. For us, customer service is more than just structure. Rustic Grade characteristics could include defects such as: shattered ends, split ends, milling imperfections, knot holes, finish imperfections, dents, etc. l came in to complain about this bogus bill and l was told somebody will call to fix this, all l know is that l am still waiting. I didnt need a lot so I only got two bundles of unfinished Hickory wood flooring. Normally I would recommend something harder, such as maple, which would give you a similar look with that dark of a stain. People make mistakes but not back to back to back and in a bunch of different aspects. If additional efforts to reduce formaldehyde levels are not appropriate, the company has agreed with the CPSC to pay for the removal and repairing of the flooring. Finally oops come pick them up. Our centrally located distribution center in Modesto acts as a hub for our retail stores, fleet of fully equipped in-home shopping vans and innovative e-commerce site. Ive had two purchases from Lumber Liquidators which I bought three weeks apart. The sales persons that I worked with were knowledgeable , couertous and professional. We import products from every part of the world but have not lost sight of the fact that brands matter to our customers. I would definitely shop at LL again and recommend it to others. Hoping you saw my response. He was phenomenal and very friendly. Long, AquaSeal 12mm+Pad Copper Ridge Chestnut 24Hr Water-Resistant Laminate Flooring 7.48 in. Provide additional contact information if you want an attorney to review your comments and contact you about a potential case. Be the first one to find this review helpful. Call a Flooring Expert today at, CoreLuxe 5mm w/pad New Point Coastal Pine Waterproof Rigid Vinyl Plank Flooring 7.09 in. Everything we make is hand crafted by Amish craftsmen here in Holmes County, Ohio. Exposure to the toxic herbicide Paraquat has been linked to a risk of Parkinson's disease. My home was left in a horrible mess with all of the cardboard and wood left in the hallway and bedrooms. Our experience with Lumber Liquidators was very good. Thank you for sharing your feedback. Thank you for sharing the positive feedback. Wide, AquaSeal 12mm Commonwealth Rustic Hickory 24Hr Water-Resistant Laminate Flooring 6.22in. I was very unhappy with it but I didnt feel like driving all the way back to Lumber Liquidators with it. I would highly recommend this location and Lumber Liquidators. We are in the same boat but we have hickory flooring from lumber liquidators and they have discontinued the color, we need about 325 more feet. Long, Dream Home XD 12mm Amber Hickory Laminate Flooring 6.18 in. l was given a quote for the installation after l told them there is nothing to remove or dump but after installation l was sent a bill that included local dump fees. It would be nice if they rented out the nail gun, too, but otherwise, it was a great experience. Courteous delivery service. Order four free flooring samples to see how our floors look in your home! We got the flooring from Lumber Liquidators and we installed the floor ourselves and the quality of the flooring was very nice. Flooring advice NEEDED, Hardwood floor flooded & now it's discontinued. Once I got to the install, it was very easy and simple to do. Numerous calls later get install date. Their sales rep was very helpful in finding me a match and I was very satisfied. Wide, Dream Home 10mm Hannigan Oak Laminate Flooring 6.26 in. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The company does not offer carpet, but youll find hundreds of styles of hardwood, laminate, tile and waterproof vinyl with DIY or professional installation options. The local employees in Colorado Springs were very helpful and made sure we got the right product for our project. Wide x 54.45 in. The product was a special order so the rep called the manufacturer to confirm they had it in stock. The second half of the order was incorrect. They need to take a little bit more professional care with inventorying their stuff. He was mad because he had to finish my order at the end of his shift. The store was not going to assist and so I needed to go through head office. Customers are being instructed not to treat the program as a recall and refrain from tearing any flooring up, as this could cause amplified exposure to the chemical. The floors that I received looked nothing like the sample in the store. How did you go? Loved him and his brother. Sadly you've just discovered what happens with factory finished products - they have a self-life of (roughly) 18 months and then they are never to found again. We wanted to redo my dining room floor and we bought bamboo flooring from Lumber Liquidators. And they say we cannot refund. By closing this message box or continuing to use our site, you agree to our use of cookies. Millions of recalled Philips DreamStation, CPAP, BiPAP and ventilator machines may release toxic foam particles and chemicals into the air pathway. When I got to the store, I had to wait to talk to the salesperson because they were busy with another client. It was just a bad experience. We purchased flooring in July 2017 and returned unopened boxes in July. Long, Bellawood 3/4 in. Wide x 50.63in. We ended up tearing it all out and replacing it all. It is not timely. He explained a lot of stuff to me and showed me what they had. Need help locating discontinued product Swanston Tahiti evergreen.

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