All my questions were answered quickly and shipping was fast. Over the past few weeks I have had several occasions to work with Amanda. thank you
Sept. There was a delay with delivery, but they kept posted on status periodically until it was delivered. The delivery people must have thought I wouldnt notice that the chairs we defective. It was delivered on 11/23/21. Great seller A+++ will do business again with you. You made it easy, she got it fast, and they LOVE the look, quality, and comfort. I wanted to personally thank her for helping me with my order. One of our team members will be contacting you shortly. The chest, unfortunately, had a large chip out of it and we had the shipping company return it. They are a SCAM. Having the entire nursery set up today is wonderful! 2012','Hi Cindy, Thanks again for your prompt follow up and assistance. I just wanted to let you know of the superb customer service I received from Lori. Thank you very much.
Dr. The painted MDF wood is also chipped and missing paint. It is exquisite! 2009','Amanda, Thank you for all your help. 2006','Thank you so much, I really appreciate any discount you can offerIt has been a pleasure working with Simply Baby Furniture. The staff is always so friendly and a joy to work with. Both bottom drawers lock. Your total payments will equal the amount of the promotional purchase amount. I thank all of you guys for your help and assistance in correcting my ordering errors. 4:30 est and again on Feb. 12 at approx 5:00 est. I have to say it has been one of the best shopping experiences I have had in a while. Thanks a ton for the above and beyond to help me out.
Margaret S.
01/15/2013','I recently ordered nursery furniture from your website, but had some issues with my delivery address. 2009','We ordered a crib/changing tower from your company last week. When my husband went to assemble it, there was a scratch on the crib and it really left me unsettled because we had had such a great experience with our 1st purchase a couple of years back. The color in the picture showed a light oak color and the color stated Oak. Still no offer to replace or refund the chairs. 2012','I do at least 95% of my shopping on the Internet and have for about ten years. Exactly what I was looking for at a great price. We are so excited and I was pleased with your service.
Thanks again,
The Murphy`s
Jul. Snuggle in and rock baby to sweet slumber with the sublime Madison Swivel Glider. I have asked her questions from colors, to comfort to changing orders and tracking items. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 Months. I really hope that this doesnt happen to anyone else. Quality furniture with good delivery and great customer service! I`ll sure to come back to purchase stuffs from your company and will tell my friends about it.
Thank you very much for your help.
Kelly
May 2007','Cindy-- Just wanted to thank you so much for your message yesterday, and for taking such care with my order. Husband put it together in 10 minutes ! We will definitely recommend Simply Baby Furniture to anyone we know who is preparing a nursery!
Ryan S
May 2012','I love this nursery set! Add the items plus mattress to the cart and enter code PUREFREE at checkout to get the deal. 2011','Thank you, everyone. The only thing I wish it had was a hole on the top to run cords down to the plug built into the middle drawer. I have gotten so many useless apologies. 2008','Thank you And thank you for being so easy to communicate with by email on this order. She was instrumental in cementing my faith and confidence in purchasing furniture through Simply Baby Furniture. I never write reviews, but I had to in this case. I was worried about the Da Vinci product line, ordering online, but couldnt be more pleased. Free Shipping on All Orders - Free Shipping on all orders all the time. Thank you for a great product and timely delivery. I love my nightstand and having the plugs right on the top. By far the best and most responsive experience that I have had in retail. Cody Haydon
Apr. GREENGUARD GOLD CERTIFIED: The Madison has been tested for over 10,000 chemical emissions and VOCs, undergoing rigorous scientific testing to meet some of the world's most stringent chemical emissions requirements. I did receive this doll stroller yesterdayjust in time for my granddaughter`s birthday. Our baby is due in 3 weeks and we were initially very upset and nervous about the furniture and the condition it arrived in but Monica put our minds at ease as she helped us address this issue and work through our options. Even though the crib in the wrong finish had already shipped, you let me return it without an additional cost! It is well constructed and the white glove service was the best way to go. We ordered another crib and dresser from them immediately after talking with that customer service representative. Thank you for your assistance.
Oct. It has arrived, been assembled, placed and is absolutely beautiful. I had to install the bed. I have just received my order but the furniture looks beautiful in my bedroom. 2012','Thank you for the ease in getting the replacement part. I will definitely recommend your company to all of our friends!! Even though I paid to have these defective chairs assembled and boxes taken away, I was left with having to either pay someone to assemble them or put it together myself! Schedule a call with one of our Personal Shoppers. IMPORTANT: The information about the Suggested Equal Monthly Payment shown assumes the following promotional financing offer is applied to the purchase: No Interest if Paid in Full Within 6 Months* On purchases with your Emma Mason Credit Card. I first purchased the Queen size bed and two night tables ( they have 3 drawers . Please tell your owners that you guys have been absolutely fantastic to work with. I just wanted to say thank you for resolving the situation so quickly. 2012','Thank you again for the great customer service. If you do not, interest will be charged on the promo purchase from the purchase date. Thanks again. 2006','Hi Lisa, Thanks for the prompt response, we appreciate it! But with one call the problem was solved thanks again.
Brenda Youhig, Colorado
Jan. This is a beautiful table.
Regards,
Camille D
Aug. As always, we will ensure the privacy of your information. Less than 2 weeks from ordering, waiting for a couple of replacement parts to set up, I love it! Simply baby furniture kept in constant contact with us and contacted the manufacturer frequently to find out what the delay was, when was the expected delivery date, etc.
Aug. Latoya understood just what I needed and went right to the items that would work for me. We finally got the bookcase together and it looks fantastic. Equals the promotional purchase amount divided by 6 (excluding taxes and shipping charges) rounded to the next highest whole dollar. I explained to her the issue and that we wouldn`t have ordered the items if the website said Honey OakShe reassured me that she`d research our issue and get back to me ASAP. Dresser was damaged. 2012','I cannot thank your personnel and your company enough for the assistance and help in getting a set to us. Thanks so much!
Jessica Watson, California
Apr. We will definitely be coming back to your company to order furniture when we have our next child.
Thank you again! Minimum monthly payments required. The Babyletto Madison Swivel Glider in Ecru makes the perfect addition to any nursery or kid's bedroom and will fit perfectly with any room theme or scheme. I took much of her time but she never made me feel rushed despite having a busy day ahead of her. It is very much appreciated and you have our business because of it. 2009','Hi Lisa, Thank you so much for your help, this is a great relief!! Because Thanksgiving was two days away, I made the absolute regrettable decision to listen to the representative at the company telling me they would get a repair tech out as soon as they could. Well built, mattress fits well in it, color is great, service and delivery were top notch. Phone: 925-479-9599 2010','In closing, I do appreciate your help with this problem and how it is being resolved. Plenty of storage with 6 drawers total. 2011','Thanks so much! She went out of her way to help me fix the problem. Give Ali a raise! Loved everything about it. Because of the personal attention I received from Ali and the ease with which she handled the entire process, I would certainly use this website again in the future. I will give you flying colors! The buying experience with John was fantastic. Because of the quality of service and the affordability of your products i plan on using your website again. Both pieces arrived exactly when you told us they would, all parts in tact and undamaged. 100% Secure Ordering - We go to great lengths to keep your information private and safe. Super fast shipping!!! Waiting on a response from this company on whether they will replace it. Finally, I ordered just the right gift. Shipping charges vary by location; we need your ZIP code to provide an accurate quote. 2011','I ordered a crib and changing table from your company today and needed to call with a couple questions. I could not have asked for or received a more pleasant experience in ordering over the internet and I so glad that I found you! I'm used to the big box stores but I will certainly repeat my business. I had never heard of this company before, and I was skeptical to place an order. It's all high quality furniture made from good heavy wood . Our customer service team is always ready to help with any questions or concerns you might have. I was very impressed by her level of service. 2006','I must say, even though I really messed up this order.you guys are incredibly efficient and responsive to your customers. Thanks so much for your help! They do not get my business. I have never before encountered such a positive, helpful, pleasant furniture-buying experience. Every store we went in said 6-10 weeks to order cribs and dressers . 2010','Thank you so much for your helpyou don`t know how much it has helped me! The Suggested Equal Monthly Payment shown above may be greater than the required minimum monthly payment that will be on your billing statement when you use the 6 month promotional financing offer. There was one in the warehouse, and he's sending it to me! 2011','This website is a greatGREATwebsite to order any furniture from. It was a great customer experience. Babyletto Madison Swivel Glider in Slate M5887SL, Babyletto Modo 3-in-1 Convertible Crib with Toddler Rail in Espresso/White M6701QW, Babyletto Modo 3 Drawer Changer Dresser in Grey/White M6723GW, Babyletto Modo 3 Drawer Changer Dresser in Espresso M6723Q, Babyletto Modo 3 Drawer Changer Dresser in Espresso/White M6723QW, Babyletto Modo 3 Drawer Changer Dresser in White M6723W, Babyletto Lemonade Playset in Marshmallow M9806MS, Babyletto Lemonade Playset in Mint M9806MT, Babyletto Lemonade Playset in Pineapple M9806PN, Babyletto Lemonade Playset in Strawberry M9806SB, Babyletto Tranquil Woods 7 Piece Set Bedding Collection, Babyletto Hudson 3-in-1 Convertible Crib Set in Grey, Babyletto Lolly 3-in-1 Convertible Crib with Toddler Rail Set in White/Natural, Babyletto Mercer/Modo 3-in-1 Convertible Crib Set in Espresso/White, Babyletto Mercer/Modo 3-in-1 Convertible Crib Set in Grey/White, Babyletto Mercer/Modo 3-in-1 Convertible Crib Set in White, Babyletto Modo 3-in-1 Convertible Crib Set in Espresso, Made with water-resistant, stain resistant microsuede and metal base. 2010','Amanda, I spoke with Theresa earlier this afternoon and she let me know that we would receive a full refund for the Dutailier glider. 2007','Dear Sir or Madame, I received the toddler bed I order the other day and put it together with my older son. I just wanted to thank you for being so helpful and responsive during this entire process. The other 2 items arrived quickly and when promised; even ahead of schedule for the combo changer. Color is very nice. We have had two previous Flex Steel sectionals before and this is the first that has creaked when we move on or off the furniture. I'm not real happy with the finish its very dull and doesn't have the same shinny look like my bed and night stands. ; Do not include HTML, links, references to other stores, pricing or contact info. I wish all transactions were this pleasant. You have a customer for life.
Regards, Greg
5/13/2013','I just want to say thank you to your customer service reps they have been so nice and easy to talk to about my damaged crib. I am very impressed with the quality of the crib and the mattress. Communication with company was excellent right down to the on time delivery . Consider yourself complimented. She was extremely patient, kind, knowledgeable, and empathetic. Minor cosmetic manufacturing flaws ( two see through the paint places on the footboard) but the seller provided some credit for those issues.
Sonja
Jun. She is great!
Sincerely,
Elior COctober, 2012','My husband and I recently purchased the Eden Madison crib and dresser set from Simply Baby Furniture. I paid to have it assembled and have the boxes taken away. No questions have been asked about this item. Came in much sooner than we expected. Finally my husband put together the crib today (we had to paint the room first) and it is ready for our grandson. Subject to credit approval. I just bought the king size bed to match the rest of the pieces. I am also very impressed with your customer service. Yesterday afternoon I got on your live chat, which is a very great feature of your website and I talked to Lisa. If you're unhappy with your purchase, return it within 30 days of purchase for an exchange or refund. While I understand that deliveries via trucks have been difficult due to COVID, we are near the end of that phase. Grandma couldn't ask for more! The size and quality were both just right. We are very happy with this purchase. SMALL SPACES APPROVED: The perfect addition to that nook in your nursery. Spacious seating. I had picked out 2 different colors by accident. I use this changing table for my daughter and absolutely love it! 2008','I wanted to thank you for making the extra effort in getting me my order in a timely fashion.
Julie W. B.
Jan. Shipping and delivery was fast and the white glove set up was great. It's hard for me to understand why it took 5 weeks for the bed to be trucked from New York to lower Michigan. 30-Day Returns - We want you to be 100% satisfied with your order. To learn about these prices, please fill out the form below, or call us at (212) 518-2752. Im sooo in love and everyone that comes over loves it too! The bed is great and love it. I wish I would have found this website earlier; easily the best furniture website out there!!!
Meghan
Nov. I got a wonderful new crib for my new grandson and at a very great price!
Thank You So Much
Patty Bailey
Jun. I was surprised how fast it got here. Absolutely beyond believe, I am now on the 6th month. If the promotional purchase amount is not paid in full within 6 months, interest will be charged to your account from the purchase date and your total payments will be greater than the amount of the promotional purchase amount. Customer service is great to work with and very responsive! They have a great selection and excellent prices. My new grandbaby thanks you too. It was a pleasure to do business with your company and I will highly recommend Simply baby furniture to others.
Thank You,
Gail Marcil
Dec. 2006','I can`t thank you enough for getting BOTH the crib and dresser sent out in record time. Snuggle in and rock baby to sweet slumber with the sublime Babyletto Madison Swivel Glider, Ecru. Your submission has been received by our staff. Exactly what I was looking for and for the price, it was definitely a good buy. The two chairs were assembled elsewhere. Would pay off the promotional purchase amount within 6 months, but only if there are no other balances on your account at any time during the 6 month promotional period and you make your payments on time. I purchased the Homelegance Lambent 3 piece living room consisting of a Dual Reclining Sofa, Loveseat, and Chair. It contributes to cleaner indoor air, creating a healthier environment for your baby to sleep, play, and grow. I just called about this item which states in stock and I wanted to be sure that it was really available in 4 - 6 weeks. If your question is about more than one item, click Add Items to add them. The changing table that we ordered arrived quickly and when there was damage the company handled the siutation quickly and conveniently. You`re terrific!
Thanks again,
Katherine
Apr. 2007','Thank you for the second replacement. You were very pleasant to work with and I`m very impressed with the customer service I received. If the item details above arent accurate or complete, we want to know about it. Right away I saw that the chairs had rocked back and forth. This is a solid bedroom set. At no time did anyone offer to replace the chairs or refund me. Keep up the great work.
Nov. I had noticed a blemish right away on the table, but knew that I would be covering that. 2006','Lisa, The furniture I ordered and received is better than I expected. I will definitely use this website again in the future. Use single quotes (') for phrases. Tonight she ran into it with a scooter car and the front support busted at the screw hole. 2010','To whom it may concern, I wanted to take a moment to let you know what a wonderful service your `online chat` is to customers. This has been incredibly difficult and took the joy away from buying this set. The customer service from Simply Baby Furniture was far above any other company we had questioned prior to purchasing. The service from your company has been great: much better than at Babies R Us.
Thank you again. The required minimum monthly payments may or may not pay off the promo purchase by the end of the promo period. Add your crib or set plus Pure Harmony mattress to the cart and enter code PURE25 to get the deal. I called simplybabyfurniture and spoke with Ali. It is a nice quality set in person and looks amazing.
Tracey G.
12/19/2012','I wanted to send in a personal note to the customer service rep that helped me with my order. I wouldnt ever shop here again! //-->. Not happy about this. I ordered both of my kids' bed sets from Simply Baby Furniture and I have not been disappointed. Good discounted price, cheaper than the company by around 30 percent AND customer service was impeccable. The bed was supposedly shipped a week from the date of my order. I have told her the only thing at this point to make this horrible experience a little right was by refunding me partially for the chair so I can get some kind of resolution. 2007','Dear Lisa, Thank you very much for the quick response and the solution to my problem. Availability: IN STOCK - Ships in 1 to 2 Business Days. I wanted to let you know what a pleasure she was to work with and that she certainly seems to be an asset to your company.
Thank you for your time.
Mia
Sept. this has been great!
Thank you!
Heather Ortiz
Apr. The white glove delivery service did a great job setting up the furniture and hauled away all of the packaging materials. 2009','I had some confusion regarding the way their shipping confirmation email was laid out. I have received the tracking numbers for both items. Regular account terms apply to non-promo purchases and, after promo period ends, to the remaining promo balance. It arrived in excellent shape and love the color. Replacement parts arrived today, you guys are AWESOME (MDB too!!) The desk is gorgeous! Four days later, the new furniture arrived and we love it! The only downside to it was that it came in a million pieces and took my husband all day to put it together. But the quality and looks are amazing, I have not received my order since they said it will arrive in Sept the only thing i order was a dresser 2 night stands and a chest of drawers. Matched the rest of my bedroom set perfect! If your kids are calmer than mine than you may be ok to purchase, if they are not I would pass, my antique set that I had prior to this was much more durable. We love helping you get what you need, when you need it, so you can create a wonderful home for your family.Meet our customer service team >Read what other customers say about us >. I love the low prices on the furniture and the free shipping. The pieces came VERY quickly, after we were contacted by a customer service rep who just wanted to make sure that everything went smoothly. This company was a great find! Visually nice but the drawers do not open and close smoothly. Sometime in December, the repair tech came over and his solution to the defective chairs were to put pads on the bottom of the legs. I love it. See All Eligible Sets HERE. Offer automatically applied in cart. The footboard immediately splintered and now has a gaping hole in the post, Very fast delivery. The color of the wood of the pieces I had is darker, more brownish and intense. I ordered a DaVinci crib set with my son and we have had it for 2 years without any issues. Spoke to the Ashley store and they suggested a ROUTINE treatment of leather conditioner. I would for sure recommend dealing with them. 2011','Excellent quality, quick shipping, I want to let you know that you have been very easy to do business with. Delivery on time wit nice attitude. I will now continue to shop and tells my friends also. I thought the drawers were going to be lined with the felt like my bedroom night stands were!! No Sales Tax Outside CA - Save money on sales tax in 49 states. 2009','I wanted to let you know about the great customer service that I have received from your employee Lisa.

Apr. Click here to chat now >, Email our Nursery Specialists with any questions. Sincerely,
Dec. Rustic but clean Then they sent out another repair tech and this one only checked one chair and tried to convince me that my floor was uneven. Click here for details. 2010','Good morning Kym: I received the parts yesterday and they are in good condition. 2007','Thank you very much for all your help! 2011','A1, thanks so much for your advice Nicole - exceptional customer service.
Eva, Florida
Aug. It's made to look old. When I said Im sure it hasnt left Vietnam yet he said its on the water and he hung up on me. Also, we are pleased with the price and the excellent service you provided.
Desiree C.
04/22/2014','thank you for all of your hard work, help, and efforts. 2008','Hi Kym, We received the rails today. I also payed for the insurance in case anything was wrong with the furniture. My grandson received his new toy box and they just loved it. I received the shipment today! Even though we were right at the 30-day return deadline, the helpful customer service agent extended it so we would have time to send the items back. Having said that, we are happy with our purchase! I love the furniture. However, I contacted customer service and they had a new rail shipped out to me the next day, at no cost to me. Managers say they will get back to you and they never do. See how a store is chosen for you. It was in great condition and was listed for the best price I could find anywhere. 2012','More than loving [this] Sorelle product, I can say that buying through Simply Baby Furniture is the absolute best experience we`ve had. I was one of these buyers that are very hesitant about buying anything on line. Only downside is that the drawers do not close automatically, you have to push them in place. Crib is beautiful, thanks.
Renee P., FL
Dec. It came in a few days, was in excellent condition, and our pieces matched perfectly. If you are unhappy with your purchase for any reason, return it within 30 days for an exchange or full refund. Add to that, they gave us a 5% discount on the new order! This is my first baby and when I called with questions about mattresses and shipping your staff was more than helpful. I am really impressed. I realize that the crib I ordered is on backorder at just about every outfitter there is - it must be a popular crib.
Thank you for your assistance.
Heather M.
Oct. There are many on my list of TOP NOTCH companies and regrettably a few who are below my standards. 2012','Just received the rocker and it is awesome! Subject to credit approval. 2 Year Furniture Protection Plan ($300-$399.99) - Allstate. While we had an unfortunate situation where both the dresser and crib were delivered damaged, I wanted to let you know that our experience working with your customer service representative Monica was an absolute pleasure. Very heavy duty/sturdy. They were great on assisting me with everything I wanted to know. So, I can truly say they made this experience worth while and I really do trust them! Use spaces to separate tags. If you`re not the manager, please let him or her know that we very much appreciate your excellent customer service!
Sincerely,
Jeff and Rachel Dove
Sept. I started out with what I thought might be a simple inquiry, but as we continued to talk, other issues arose, and she handled every question and concern I had with incredibly good insight and suggestions. var jsonItemDetails = { id: "babyletto-madison-swivel-glider-ecru", image : [ "Image", "http://ep.yimg.com/ay/yhst-32204204442389/babyletto-madison-swivel-glider-in-ecru-95.jpg"], name : [ "Name", "426162796C6574746F204D616469736F6E2053776976656C20476C6964657220696E2045637275"], price : [ "Price", "243432362E3030"], sale_price : [ "Sale Price", "243331392E3030"], manufacturer : [ "Manufacturer", "426162796C6574746F"], features : [ "Features", "3C703E3C7374726F6E673E46656174757265733A3C2F7374726F6E673E3C2F703E3C756C3E3C6C693E53776976656C20616E6420676C69646520696E20616E7920646972656374696F6E3C6C693E48616E64207365776E20706970696E673C6C693E537461696E20726573697374616E74206D6963726F73756564653C6C693E4D6574616C20626173653C6C693E5765696768743A203338206C62733C2F6C693E3C2F756C3E"], color_finish : [ "Color", "45637275"], dimensions : [ "Dimensions", "3C703E3C7374726F6E673E417373656D626C65642044696D656E73696F6E733A3C2F7374726F6E673E3C2F703E0A3C756C3E0A3C6C693E4D616469736F6E2053776976656C20476C69646572206D656173757265732032382E32352671756F743B20782032382E32352671756F743B20782033302E37352671756F743B203C2F6C693E0A3C2F756C3E"], ship_weight : [ "Weight", "28333829"], availability : [ "Availability", "494E2053544F434B202D20536869707320696E203120746F203220427573696E6573732044617973"], code : [ "Item Code", "303263316333"], warranty : [ "Warranty", "3C703E3C7374726F6E673E57617272616E74793A3C2F7374726F6E673E426162796C6574746F206F66666572732061203120796561722077617272616E7479206F6E20706172747320616E64206465666563747320696E20776F726B6D616E736869702E202050617274732063616E206265206F726465726564206469726563742066726F6D20446156696E6369277320776562736974652E3C2F703E"], dummy : null }, Million Dollar Baby Ashbury 2 Pc Set in White, Baby Appleseed Davenport 3 pc Set in Moon Gray, Madison Swivel Glider measures 28.25" x 28.25" x 30.75", Company culture and climate that reflects family centered beliefs, Benefits and programs that promote work/life balance and employee quality of life, Respectful workplace relationships in regards to work-family responsibilities, Workplace practices and systems that keep beneficial outcomes for employees in the forefront. Not more than a couple hours later she called me with a solution and she also said that the web director would be updating the website so this would not be an issue with future customers. Nice set. Unfortunately, some of the drawers have issues with the tracks which is why this review is not five stars. The set is a great value and quality is good. The legs are too short on the solid back piece.

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