We ordered five beach towels for our holiday and they were brilliant!We were originally a bit nervous about how thin they are, however, this is actually one of the reasons we love the product having now tried them out.We went to the Greek Islands which were both very hot and windy and our towels worked a treat. Find out more on the'Doing Our Bit' page. Bay Wheels bikes and ebikes are now available on the Lyft app, starting at just $3.49 per ride. They contacted the carrier and kept me up to date. The cost is added to your item total and ranges from $10 for initials (up to 3 characters) and $12 for up to 12 characters (including spaces). We have a number of lovely stockists who you can go and visit to get a hands-on experience of our products! Orders will be processed in USD. Thank you! Other 'quick dry' towels that we've used in the past haven't been so effective. The CS agents were super friendly, nice informal style but were totally on the ball. Updating my earlier 3 star review; Ordered a bath towel and matching head turban. Our magic cooling towels are infused with jade stone to keep you cool for up to 6hrs (even through those sweaty workouts!). In addition to an order for me which arrived in a few days, I ordered a gift for someone in the Netherlands. Very pleased with the the hair wrap and Cabana Striped Towels - the colours look great on the website but are even nicer in reality! I originally purchased one towel as an experiment, my wife loved it and due to this I purchased two more extra large striped ones. As soon as you have purchased the gift card, it will be sent immediately to your email address. Try them yourself! <25 Employees, Dock & Bay was founded by two intrepid travellers who were driven by the simple facts that they wanted to take a risk, be themselves and enjoy their lives to the fullest, whilst having a big smile on their face along the way. These are often done through both Sedex and Amfori BSCI. Sure do. Please note that any discounts shown on coupon code websites are not controlled by us and may not be valid. As of the beginning of 2021, all products are now made from 100% recycled material, with the exception of any clearance items which were made from the non-recycled material. And the best is yet to come as we continue to push to become bigger and better than ever before. But I was most impressed with the customer service. Help future customers by talking about customer service, price, delivery, returns & refunds. Be sure to keep up to date with us! All our factories have to complete regular ethical audits to ensure working standards are maintained. We have successfully finished transitioning all of our products to be made from 100% recycled material. Great customer service! Our towels feel totally different to what you might expect from a Quick Dry. Terms and Conditions apply. Two blocks or two miles, bikes are a fun and affordable way to get around. We like to keep our discounts on for a few days at a time so our customers have plenty of time to use them. We were all in and out of the pool frequently due to the heat and the towels dry really quickly which is great.The kids kept covering theirs with ice cream and we were pleased they clean up really well.And when it was windy and everyone else's towels were blowing across the resort, ours stayed in place tucked into the lounger.The bag they come in is great to keep items in as well. Launched in August 2015, Dock & Bay has grown up fast (something the founders never did). Low-income residents qualify for a discounted membership. If your face wipe is covered in heavier pigmented makeup, you can rub two face wipes together under warm soapy water then pop them in the wash bag provided and into the washing machine with similar colours. Hi there, so sorry to hear about the technical error with your order. Were unable to provide free returns for unwanted items and incorrect selections so please choose carefully when shopping. We may be able to help! After the first few washes it's ok to turn up the heat. Fold up quite small and very useful indeed! 10+ items, use code BULK15 for 15% off your total order, 20+ items, use code BULK20 for 20% off your total order, 50+ items, use code BULK25 for 25% off your total order, 100+ items, use code BULK30 for 30% off your total order, 250+ items, use code BULK40 for 40% off your total order. Thanks! As part of her birthday present I wanted to buy her a funky xl beach towel and the tangle teazer set. Mastercard matched our donations for a total of $200,000. Excellent to hear, Lynda! Just to be safe, next time I need something shipped to NL I will follow their recommendation and go it from the European warehouse. FREEon orders over $40$8 for orders under $40Express shipping: 2 - 3 working days,from$10** Includes Alaska, Hawaii & APO/FPO/DPO military mail, UNITED STATES - OTHER TERRITORIESIncludes Puerto Rico, Guam, Virgin IslandsStandard shipping: 4 - 9 working days, from $25, INTERNATIONAL SHIPPINGExpedited Delivery from $15 (rates based on location). Our two founders, Andy & Ben visit the factories at least once a year and have strong relationships with the teams over there. Contact Us: 8 Hutchins Way, Westford, MA, 01886 hello@dockandbay.com, Reusable Makeup Removers Eucalyptus Green, For the best website experience, we use cookies to personalise content and analyse our site traffic. Please note that a set is considered as one item as they are already discounted by 10% or more. We LOVE that you're thinkingof choosing Dock & Bay for your gifting! Thepouches are hand wash only and should not go in the washing machine. and they do. Something they strongly believe in and are keen to spread to the masses through their bright and colourful brand. If you have a question for the team, please check ourFAQ page first to see if we've answered it before. Absolutely! Mastercard | Metropolitan Transportation Commission. You will be refunded to your original payment method when our warehouse have processed your return and you will receive an email confirming your refund. Contact Us: 8 Hutchins Way, Westford, MA, 01886 hello@dockandbay.com, Reusable Makeup Removers Eucalyptus Green, For the best website experience, we use cookies to personalise content and analyse our site traffic. We can provide co-branding and embroidery services for orders of minimum 200 units. Would 100% recommend and use again. Please ensure that you have entered your email correctly. If your order has already been dispatched, please contact us and also let the courier know that you need to update your address. Try not to use fabric softener, as over time it can reduce the absorbency of the towel. and manufactured by our awesome team in China! A beach essential! Simply enter your PO box address at the checkout as normal. We don't include the pricing on our packing slips within any orders, so you never need to worry about them knowing how generous you were (not that we're biased!). Tumble drying is ok if you need to, but air-drying is kinder to our products. We're so sorry to hear this, that's not good! And so much more. When youre in the Bay Wheels service area, the icon will appear at the bottom of your Lyft app homescreen. Don't worry, our Head of Customer Services is on the case and has contacted you. e fullest, whilst having a big smile on their face along the way. Less waste in our oceans and in landfill, a reduction in CO2 emissions, saving petroleum, better energy conservation and even the creation of jobs are just some of our favourites. We offer US delivery with USPS and UPS from our warehouse in Twin Lakes, WI (USA). Bikes get you there faster but there are a few rules of the road to learn first. We use dedicated people and clever technology to safeguard our platform. Eventually they sent me a replacement order which was at my door in just a few days. All of our terrific towels are sand-free, they are quick drying, super-absorbent, they won't hold on to any nasty odours and they pack down into a cute compact pouch for travel. Learn about Trustpilots review process. You can check out the product information section for each item to find out more about the material. Launched in August 2015, Dock & Bay has grown up fast (something the founders never did). Please refer to the shipping & returns page more information, and ensure that you're on the right website for your country. It took a little time to get the new material perfect and it wasnt an overnight process but now were happy the material is up to scratch and the same quality quick-dry fabric that you know and love. Planting 100,000 treesTo help reforestation efforts, we donated $100,000 to Conservation International for the Mastercard Priceless Planet Coalition. You can change your country by clicking on the flag at the top of the menu of our website! Can't fault the customer service, responded in a timely manner, very friendly, will be shopping again. All of these towels (not to mention the Hair Wraps and Ponchos) feel super soft and smooth against the skin, and no, they don't feel like the microfibre cloths you might have in your cleaning cupboard. Our setsare only available to purchase as they are advertised on the website. If you have any issues, you can contact GoCertify support on the Student Discount page. Please note that we may share your email with the company to verify your order. Simplytag us in your post on social media and use the hashtag #dockandbay so we can see your photos and stories. It is great for a beach trip, hotel stays, trips to the pool, or anywhere! My order was amended - they bumped up my 48hr delivery to 24hr and I got the treats in time! Hey there! Our products are designed in-house in our London head office, by our lovely designer Vickie (with a lot of opinions from the rest of the team!) ", "Stunning, I fell in love with this towel as soon as I saw it, I'm excited to use it when I go to Italy in a few days. Once your order is shipped, you will receive an email confirmation with a tracking code so you can follow your orderto it's new home. Great towels, great service, pretty designs. Then when you try to dry yourself down, the towel becomes slimy. Leave this blank if you'd like to publish your review anonymously. We have finished transitioning all of our products into this material (not forgetting our swim shorts, charity towels and some of our newer ranges which already are). I kept happening to see this brand on TikTok and wanted to order something. You will be refunded as soon as your return is received by our warehouse and you'll receive an email confirming your refund. Both are good quality and very soft. Watch this space, we will be providing a little tutorial very soon! Simply select your preferred payment method at the checkout. Click here! It's probably expensive for what it is but it really did work. If you receive a product which isnt up to standard, please get in touch via our contact us page, and include your order number, a short description and some photos, so our team can sort this for you. If you are looking to place a large order for an event, competition or family occasion, we insist you use once of these discount codes to sweeten the deal! Media Inquiries - Please direct all media inquiries and requests to media@baywheels.com, Sponsorship Opportunities - Please direct all sponsorship inquiries and requests to sponsors@baywheels.com. Want to see why our hair towels are some of our best-selling products? We are still a small team who are super busy providing you with the stripey goods, so unfortunately it isn't possible for them to process any orders placed by email or phone. Here are 8 tips for writing great reviews. Absolutely nothing! Your order will be shipped from our US warehouse in Wisconsin. Click here to find out more about our cooling sports towels. Companies can ask for reviews via automatic invitations.

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