Questions about a news article you've read? Just got updated tracking info, fed ex picked it up early this morning, Monday April 4th. Auto paint prep gets no easier! Temperature resistant to 148 300. Do not do business with this company. Currently, they produce 19 new basecoat colors and nine new single-stage urethane automotive paint colors to ensure a blissful auto DIY. If it's after warranty it's land fill bound. You are not blacklisted as we do not do that. On efficiency and ease of use, however, Eastwood gets more amazing reviews than bad. Eastwood uses FedEx combined with smart post as one of the delivery methods. A year later they are about to send my "unpaid bill" to a collection agency? The machine is only 3months old, and only been used 4 times. I will review your interactions with us to make sure this does not happen in the future. It is unlikely that Eastwood would give out the origins of where their paints come from. Eastwoods Extreme Chassis Black Primer is a professional-quality primer for use over bare metal, under Original or Extreme Chassis Black, to assure maximum adhesion. I now need to go elsewhere for an alternative. If you would like to private message us here or at Help@eastwood.com with your sales order number one of our specialists will be happy to provide order updates for you. Submit! I do apologize. Prismatic Powders has never pulled this garbage. If not, we'll need contact information to get you taken care of! Got no confirmation my order was received, no tracking number, no communication what so ever. This is the end of our discussion on who makes eastwood paint. Got pretty disappointed about that. Plus, Eastwood offers tools to DIY auto bodies like abrasive blast and powder coating equipment, abrasive blast, etc. It started out in a garage close to forty years ago, and in proper American fashion, has evolved into one of the best brands you can sample out there. On day 11 I called to get a status update and the representative wanted to argue it was only day 9. I know that it was not in the time frame you expected and we missed the mark on that. Though the manager did promise it would be shipped out that day after I told them the least they could do was get it out that day (they wanted to wait another 2 days). This product will reduce spatter and distortion caused by excessive heat that occurs during the welding process. There have been magazine cover cars and SEMA show cars painted with Eastwood finishes.. We stock Eastwood auto restoration supplies and repair equipment that are proven solutions to the challenges our fellow automotive devotees face every day. They are liars and not professional, they will hang up on you and will not able to call them again. I do see here that your order was stuck in our system and did not transfer over. Hello Jonathan, Thanks! I ordered a hot stapler two months ago, it showed up in a few weeks and didnt work right out of the box, sent it back, still no refund or new stapler. With that in mind Eastwood is in the process of creating a repair facility to support our products long after the warranty has ended. I have since bought another machine a Lotos 60 from a guy. April 13th I still had not received a shipping confirmation. At that point, a call can be placed to our customer solutions department to purchase parts to have the welder repaired. JasonC. Whenever we see the name Eastwood we know it's gonna be the real deal! Many gas tanks came from the factory with a similar coating. Special thanks to Tanya. But this traveller isnt the manufacturer of the Traveller Oil. Returned item for refund, a year later they want their money again? My order number is so-01303852. Their welding machines are clearly at the forefront of the praise here, with a lot differing from the dissenters and claiming that for machines as efficient as Eastwoods, the price spent is actually a steal. If it soils the bed while under warranty they just replace it. Phew! My title says it all! No stars, one would be way too much. Who Makes Milestar Tires? A lot of the complaints stem from the price ranges of the tools. If you reach out to us at help@eastwood.com I can look into why this happened. Therefore, you can spray the paint like a paint gun. Eastwood's paints are easy to mix, easy to spray, and easy on the wallet. Contacted eastwood to see what could be done, I wasn't looking for anything free. Hi Charles. Whether they are good or not at it is open for exploration. Part of the DIY community since 1978, attending car shows, listening to customers, and seeing first-hand how our products are used to produce a vehicle our customers are proud of Paint is arguably the first thing most will notice about your vehicle, said Nick Capinski, Eastwood's Director of Product Solutions. I do apologize, You are correct it does display this way on our website. Dodge V10 MPG Reliable Engine Thirsty For Gas, 4th Gen Camaro Weight, Speed, Equipment, And Main Specs Of The Legend, Harley 96 vs 103. Renowned Brand For Garden Tools. We won't share your address with anybody else. This company offers plenty of color options in the painting arena. Pretty sure I won't receive it by Friday April 1st at this point. Hey Cody, Thank you for taking time to leave us a review and let us know that Brianna was amazing! Here we enlist some of those to make your choice easier. Gary--I will pass this question on to our Tech Team but we won't have an answer until Tuesday. So apparently the rep I spoke with outright lied to me saying it was already on the truck refusing to cancel my order. Reviews on Eastwood products seem to be mixed. Thank you. But, Eastwood completed their complete reallocation of the production facility in July 2000. Tip for consumers:I would not order from Eastwood, horrible customer service and dishonest misleading info when ordering, price was too high but went with it because of supossed quick shipping. There was a system error that occurred. Our next picked. And I didn't even buy the dam machine from them.. Hello Robert, If the unit is only 3 months old this would be covered under our warranty. The second system is a double voltage system (low and high) that is best for people who want to get into powder coating, for real. Thanks! For more information on Eastwood's line of paints and refinishing supplies, contact Nick Capinski ncapinski(at)eastwood(dot)com or 610-705-5404. They work hard to not accept your money for legitimate orders. Never anything from them I filled out the form 3 different times with 3 bot emails back. This seemed suspicious as if a phishing attempt, so I contacted *******@eastwood.com to ask if this was a legitimate e-mail on 2/28. It is April 14th with no hope of getting my material I have already paid for Hello Dawnellle, I apologize for the delay in responding. Update: just added a screenshot of what I was seeing when ordering my stuff, this screenshot was taken Monday morning April 4th, but shows how it's so misleading, says "In Stock Get it as early as Thursday, April 07 if you order in the next 28 hr(s) 29 min(s)!" This one offers twice the level of protection of the original rust encapsulator (implying that it has steamrolled through 1000 hours of salt spray testing). Was wanting to purchase welder from their site. Eastwood is not only quality in their products but they are quality in their customer service! That technology will give you the right ratio mixture every time. Eastwood High-Temp Internal Exhaust Coating reduces under hood temperatures and extends the life of exhaust system components. It's as if you have a pretty web site and above average products but don't give a s++t about the people who are paying $ for those products. The Eastwood brand is most likely one of those brands. Who Makes Traveller Oil, And Is It Any Good? The third system comes in the form of the Eastwood Elite HotCoat PCS-1000 Powder Coating System. I have cancelled your order and issued a refund to you. If it hasn't, you will need to discuss with them as we've taken care of our end. If you have already researched this arena, hopefully, you know Eastwood. I made a big mistake writing a review on Eastwood. I'm not sure about the rest of their product line but the support for the plasma cutters suck. Products used:Haven't used any yet, still waiting to receive items I should have had 2 days ago. Here contain no harmful solvents to affect the environment. That team is committed to bringing innovative solutions to the market. Tim-Customer Solutions. If I wanted to be treated this way I would order from Wish. I ordered from Eastwood on April 1st with a promise to get my product by April 5th. Hardware store black paints are either too thick, too glossy, or the wrong color. I do see that you requested this item be cancelled. We've come a long way since then but have run into other issues as Laura points out, where the black powders got mislabeled leading to glossy black being packaged as satin black. Tip for consumers:Go elsewhere if possible. Eastwood offers various professional-grade automotive equipment, tools, and supplies for the automotive DIY community. This company offers plenty of color options in the painting arena. Kian Capital is the parent company of the Eastwood brand, they have a huge investment in this company. On others, the reviews range from mixed to adulatory. I insulted them and still nothing. Another type of Eastwood paint color allows you to DIY easily without the paint gun. Eastwood have thousands of automotive tools in stock to repair, modify and restore your vehicle. I apologize for the delay. Youll also find a complete selection of welders for MIG, TIG, Multi-Process, ARC and Gas welding. Charles, Paint has the durability and precision of a 2-component coating without the paint gun! Well folks an apology goes a long way, as does trying to make your mistake right. Eastwood Brake Grey is a durable, heavy-duty coating that actually resists DOT 3 brake fluid, so it's perfect for painting master cylinders, disc brake callipers, brake drums, spindles, mounting brackets and hardware. Must be sealed with Diamond Clear for Painted Surfaces. [Why you choose this], Who Makes Dereal Chainsaws? Ideally, car restoration products are supposed to have prices that are on par with their quality. Lets see how many colors are available under this paint. The TIG welders come in 200DC, AC/DC, and digital machines. In this article, we are going to explore a few things about this brand, namely: This would act as a guide, for those seeking information about the brand, helping you to appropriately pick what is best for you and your car. I did not see this e-mail until the next day, by which time they had already canceled my order. I see that we worked on it and got it out to you. About 45 minutes later I received NO apology, NO reason for the order not being shipped and I was not allowed to speak to a manager. Products used:I didnt use any as their shipping is substandard. In keeping my Dodge Ram 2500 Quid-cab 4x4 truck in show room appearance by using rust converter, then Rust ENCAPSULATOR, and finally 3X black paint for the under chasse frame. The second tier is called Rust Encapsulator Plus. Product page said welder qualified for free shipping, but when I went to checkout they added $60 for shipping. Do not blame this on covid as it is just that Eastwood doesn't give a crap about us. Offering solutions which combines our 4,000+ unique products with the know-how to Do The Job Right This page has been optimized to viewed on screens larger then 900, Eastwood Plastic Resurfacer Matte Black Aerosol, Eastwood Rally Wheel/Argent Silver Paint Aerosol, Eastwood Detail Gray - Bare Steel Replication Aerosol, Eastwood High Temp Coating Satin Black Aerosol, Eastwood Internal Exhaust Coating 312grams Aerosol, Eastwood Exhaust Paint - Aluminium Colour 284gm, Eastwood Tank Tone Metallic Coating Aerosol, Eastwood Rust Encapsulator Silver Aerosol, Eastwood Rust Encapsulator Textured Black Aerosol, Eastwood Internal Frame Coating - Green w/Spray Nozzle, Eastwood Internal Frame Coating - Black w/Spray Nozzle, Eastwood Extreme Chassis Black Primer Aerosol, Eastwood Extreme Chassis Black High Gloss Aerosol, Eastwood Spray Gray - Cast Steel Replication 340gram Aerosol, Eastwood 2K Aero Spray HT Engine Paint Ford Blue, Eastwood 2K Aero Spray HT Engine Paint Gloss Black, Eastwood 2K Aerospray HT Ceramic Engine Paint Chevy Orange Aerosol, Eastwood 2K AERO SPRAY High Temp Engine Paint Primer Gray, Tenacious Fine Line Green Masking Tape - 1.5mm x 55m, Tenacious Fine Line Green Masking Tape - 3mm x 55m, Tenacious Fine Line Green Masking Tape - 6mm x 55m, Tenacious Fine Line Green Masking Tape - 9mm x 55m, Tenacious Fine Line Green Masking Tape - 12mm x 55m, Tenacious Fine Line Green Masking Tape - 18mm x 55m, Eastwood Radiator Black Gloss Finish Paint, Eastwood Radiator Black Satin Finish Paint, Eastwood 2K Aero Spray - Primer Grey - Aerosol, Eastwood 2K Aero Spray Black Gloss - Aerosol, Eastwood 2K Aero Spray Black Semi-Gloss - Aerosol, Eastwood 2K Aero Spray Rat Rod Satin Black - Aerosol, Eastwood Self Etching Weld thru Primer 454grams Aerosol, Eastwood Diamond Clear Gloss 312grams Aerosol, Eastwood Diamond Clear Satin 312grams Aerosol, Eastwood 2K Aero Spray High Gloss Clear - Aerosol, Eastwood 2K Aero Spray Matte Clear - Aerosol, Eastwood Rubberized Rust Encapsulator Undercoating - Black - Aerosol. Shop today and find metal fab tools, engine tools, electrical tools, suspension tools and other essential shop tools. Aerosol System is specially formulated to recreate actual look silver plating. Not to be mistaken for ordinary silver paint, this coating actually contains zinc to protect your gas tank from rust. Lets see how many colors are available under this paint. Apart from Eastwood, this company has two other brands like Rockwood and Fairmont. Tip for consumers:Keep track of EVERYTHING you do with the company. Don't know how Eastwood can stay in business with such horrible customer service. This is a fine line masking tape for automotive market. Like this content? they want good customer service and honest shipping policies. The item was received by Eastwood, (as tracked by UPS) and my money was refunded. Thank you Don for your review. Hello James, Tanya is amazing thank you for taking the item to shout her out for the amazing service. As is the case for every other sector, there are a lot of review sites where customers can go to complain about, or praise the products they buy. Not impressed. Dmitry has been an editor and author at Cararac.com since 2015. So I called BIG mistake. I called them and they sent me a new computer board to fix it at no charge. If you meant Rockwell, you'd need to check with them. Questions about your PRWeb account or interested in learning more about our news services? Adheres to steel, aluminum, stainless steel, and galvanized steel and is compatible with virtually any paint or auto finish (not Eastwood Chassis Black). Car lovers should have the right to employ the best possible products on the market in the quest for optimization. ASDA is a British supermarket chain. But, note carefully that this paint may go dull quickly. I have to buy in TCP global for the paints, anti rust, and I just use wood and hammer to push back the imperfection on my door hinges. Aluma Blast Aerosol Paint is specially formulated to duplicate the original look of cast aluminum car parts. 6.1 Hemi Stroker Kit - How It Works and Do You Need This? To understand these reviews better, it is best to join any of the forums and actively engage Eastwoods customers to get an idea of what is expected from the companys catalog. According to Eastwood, the gift card no longer exists and I receive anything. However, if you have any queries, then leave them in the comment section. How long does it take to ship. All of Eastwood's basecoats and single stage urethane paints are 50-state compliant, in addition to its DTM (Direct to Metal) Epoxy Primers. We do apologize and your gift card is being reissued. Details Explained, Who Makes Salem Master Chainsaw? [Why you choose this]Continue, In todays music world, the newest guitar model makes people curious. It would say one date, once it reaches that date of back in stock, the date switches to a later date. Essentially, a $250 rip off. Eastwood has been working in the painting and other automotive coating and restoration supplies and tools selling industry for many years. Eastwood's new 4:1 High Solids Premium Show Clear offers a deep, beautiful gloss in an easy to spray clear. It has a well-experienced research & development team with in-depth product development knowledge. Smart-Post does utilize the US postal service for delivery. We are going through website updates and unfortunately, that is one of the tasks on the list. On some of these, Eastwood has reviews as terrible as 1 out of 5 stars. We expect this to be live later this year. Lets Know The Original manufactures, Who Makes Napa Floor Jacks? One user shared the use of Eastwoods single-stage urethane after using a couple of cars. Well it has been two days and I still don't have a shipping confirmation. My order was placed on Tuesday March 29th saying if I placed it within so many hours get it by Friday April 1st. Whether youre fixing your classic car, preparing your retro vehicle for a show or trying to get it back on the road, Eastwood has the answers you need. Back order date is false. Withstands temperatures up to 148/ 300. I show 2 orders placed not sure what issue you are experiencing. Eastwood Clear Zinc duplicates the appearance of the bluish gray OEM plating used on many automotive components including disc brake dust shields, alternator fans, vacuum advance canisters, relays, hose clamps as well as miscellaneous linkages and brackets. Innovative nozzle technology sprays with a wide spray pattern giving you excellent coverage and more control than conventional aerosols. Acrylic Lacquer Paint that resembles fresh cast aluminum, that works great on Intake Manifolds other cast aluminum parts. Subscribe for updates! Makes no sense, as the order was being shipped to my billing address (home) and for personal use. Recently I was trying to place an order on line for the Opta Flow primer but was not able to complete m order do to system problems. There are a lot of cheaper brands for people on a budget but only a few pass the vibe check or can stand beside Eastwood. Thank you and have a nice day. If so, then the answer above is correct. The product design is done in-house which presents various innovative products. He started the journey in 1978. I hope it was worth it because it's the last business I'll ever do with Eastwood. Hello Dane, I apologize for the delay in responding to you. The Eastwood Company is an award-winning American brand that helps car-owners and enthusiasts with DIY work by providing a diverse range of automotive products (This is apropos of their company motto which reads Do it Yourself and Do the Jobs Right). The aerosol cans are perfect for spraying and can reach even places that are normally hard to. Apart from the regular business of producing car products, they also run an e-commerce website where customers can get even more products beyond the range they can offer. Note: At high temperatures, you may face color shifting issues so, be careful. I'm unable to place another one online (with any of my valid and legitimate credit cards). EastwoodCo Products, Reviews, And Key Features. Easy to speak with. In 10 days of transit, it has barely made it half way to its destination. Proper surface preparation is one of the most important factors in helping you achieve a high-quality final finish. All in all, EastwoodCo is a company that has been providing material for car lovers to explore their passions and to give their cars new chances on the road. They never responded. For a company that started just forty years ago, however, the fact that they are a household name is something to be quite impressed about. Stops rust, and protects the underside of your car! (Everything you Should Know)Continue. I don't read reviews and I wrote my first one. It surpasses 500 hours of salt spray testing and it comes in both aerosol cans and gallons. Melanie M. From customer service/ support was SO nice. Eastwood offers a variety of products within each tool type, primed for quality and compatible with the price range. It was cutting fine then just stopped working. Produces a custom look for manifolds, headers; resists up to 760 / 1400. Hopefully, you come to know who works behind this top-quality paint. After sending in pics, I was told that it could have been machine error, or operator error that caused this issue. Helps seal rust, and improves resistance against chips and scratches. I do apologize for the delay. Please reach out to us at help@eastwood.com or call us at 1-800-343--9353 and we would be happy to get a replacement torch out to you. This company has no problem failing on order, billing, delivery and communication but they will hold customers 100% responsible for every failing they have. Reach out to the author: contact and available social following information is listed in the top-right of all news releases. Is the Eastwood Contour SCT The Best Stripping Tool on The Market. This is unbelievable poor customer service. (Everything you Should Know), Who Makes Valspar Paint for Lowes? Each paint will give you coverage of approximately 125 square feet. You have done neither. To get an idea of the products available, let us have a quick review of some of them. The tool I wanted is for feeding Tig wire for my disabled hand. We rely on them for all our quality tools. Had a minor issue with the online order process but Leah C. Got my order on track. Order was paid with a $250 gift card. Called Eastwood Thursday evening, waited on hold forever, got to speak with a rep who was rude and told me I couldn't cancel my order because it was already on the truck. Once again sorry about the mix up. Can you please email me at help@eastwood.com with the subject ATTN: Kelley M. I will make sure to get this taken care of for you. Have reported them to FTC for false claims of free shipping. Not just another wipe-on coating--this is a permanent repair! Tip for consumers:Others experience with Eastwood. I recommend going elsewhere like Amazon. However the torch stopped working after about the 4th use. They got a blissful result afterward. That forms most of the basis of price ranges for many different automotive products (even for products outside the automotive industry). Renowned Brand For Garden, Who Makes Napa Floor Jacks? I purchased a Plasma cutter versa cut 60. Formulated with Eastwood's proprietary Nano Ceramic Technology to provide you a long lasting, beautiful and durable coating. April 30, 2015. i ordered a spool gun on friday night and here it is wednesday and it still says processing? However, one thing to be noted is that on most credible review sites and magazines, Eastwood consistently ranks average or way beyond average, and almost always steals the spotlight. Hey Mike, I do apologize we have been having issues getting some items in stock. They sent me the wrong item then when I contacted them they said that that's what I ordered. Hello Mike, Thank you for your feedback. Eastwood also offers rust encapsulators. You can easily choose the correct one from this brand. Exploring various brands might just be the way forward, and EastwoodCo might just be a good start. Hello Thomas, Thank you for taking the time to post your feedback. Like this, Keith Urbans guitar gets popular day by day. I had an issue in the online purchasing department but a quick phone call the next morning lands me with Brianna C. Who took care of my issue in minutes and also I feel went above the call of duty and replied shortly after or call in an email with some information and products they support. Apart from these tools, Eastwood also produces and sells many others, including air compressors, bead rollers, mini-mills, abrasive media and soda dual tank blasters, etc. The Eastwood Company provides car owners with a miscellaneous selection of automotive restoration products and automotive tools. The beginner level is the DIY powder coating system. Needed my parts by the weekend so bit the bullet and ordered from Eastwood, had to pay about $20 for shipping too. Including Painting, Electroplating, Rust Treatment & Prevention, Polishing, Bodywork, Fuel Additives and much more.. You spend time and money restoring a chassisbut what about all that rust inside the frame? At Eastwood we care about your DIY automotive projects and want you to be 100% satisfied with our products, To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Do you think I can get an answer from the very rude, I ordered a shrinking disc that never showed up, Do not care about Customer or Customer Service, Misleading info on site and terrible customer service. The worst part is they will not accept their mistake. We have had issue with PayPal giving us wrong address information. Eastwood did say they would give a 20% discount. They are blaming PayPal. Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC. Compatible with all popular top coats. But, the production started in the swing in 2000. Eastwood Zinc Phosphate is designed to duplicate the look of the dark charcoal gray OEM plating used on many automotive components including tie rod ends, adjustment sleeves, center.. Standard engine paints are too thick for use on a radiator because they can interfere with heat transfer, and block air flow between the cooling fins. Whether youre looking for powder coating,MIG & TIG welders, or rust solutions, youre sure to find it in our Eastwood Department, and at the best price online. For the Kustom crowd, the new pearls, flakes and chameleons provide countless custom finishes that can be achieved. Available in high gloss and satin finishes, your parts will have the look and durability you want. Hello Shawn, I was able to locate your orders and I do see here that 2 orders were placed. Dear sir, where do we take our welders for service after the 3 year warranty? We use cookies to improve your experience on our website. Placed my order on 5/9/22 with 7-10 day shipping. This product flows and self-levels, and is easy to color sand and buff for a true show car finish. A lot about reviews really boils down to circumstances, and those differ for different people. I would be more than happy to make sure we get the right item out to you. Then, go for, Many automobile owners love to see bluish color on their cars. We do have a security software in place to help protect our customers and us. But Radiator Black is specifically formulated for your radiator, heater core and air conditioning condenser. Filed complaint with BBB and they ignored that too. The machine is nice, works great. Order # E022627184 Spray Gray Detail Paint is specially formulated to duplicate the original look of cast iron parts on your car. Hello Daniel, I am not able to locate an order with the information provided. Great job! Aerosol Gray Spray Paint will keep metal parts on your car new look for a long time. A couple days later, 2/24, I received an e-mail from kustomerapp.com requesting specific information about my billing information for the Eastwood order, including my physical location at the time of order (purportedly for fraud protection). Some complain that, for the price, they expected tools more efficient, and long-lasting. ( he never hooked it up). Handy aerosol can eliminates spray gun cleanup. The company features in magazine ads a lot and the Eastwood brand has made quite a name for itself. Our Warehouse is not open on the weekend and we can not guaranty that FedEx will deliver to your location on Saturday. I've been told that they have no repair services and no authorized repair facilities. How do you manage to stay in business with your customer service and bad reviews? Eastwood provided top notch service to me on an item a few weeks ago.

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