If you don't want to throw away your $$ don't buy from here. Backed by the National Science Foundation, They take care of their buyers and make the, Awesome site and it has very cheap and good, I have contacted the seller multiple times and, I ordered another and still not clear on what has been charged to my, A great place to buy things more directly. There are some inconsistent information submitted during the payment process that did not match the credit card information. I am not happy with dhgate I've been using them for a long time and made many purchases, But now I have a package that was supposed to arrive on March 26th, the tracking has not updated since March 7th when it said leaving over seas, the seller refused to refund me, I opened a dispute for a refund as it is stated on dhgate Try doing a Google Lens search for this image and see if it pops up on one of those sites. BUT AliExpress and Shein are supposed to be ok. DHgate.com. Avoid this company. Didn't receive anything I ordered. Tip for consumers:Don't waste your time and money! It also takes a long time to get things delivered. Dont buy from this scammers! 2. Handbags and wallets that are priced a little higher seems to be better quality. This company has one of the worst BBB ratings ever. This is a bad operation business- stay away from this! Can you get cocomelody or jjshouse where you live? In less than 20 minutes I got a reply that answered my questions in broken English. I will sell whichever dresses I dont end up wearing though! I had to send them "proof", and then I would have had to pay for the return postage. The seller is not responding to the dispute and dhgate have not issued my refund yet thus is ridiculous and unfair its almost 50 days since Please try again. Overall should've stayed away from DHGATE. Update: 9/1/11 The dress has arrived! They offer me a $5 coupon on my next DHgate order while I'm out over $100. We appreciate your understanding and cooperation. Its basically like an eBay youre ordering from individual people so you really have no idea how quality the item is going to be. Often, those pictures are lifted from the actual designer's website, and what you are paying for is a replica that someone else makes, likely in China. :O How is the boning? Soooo I am basically a nutcase & didnt like any dresses I tried on in the 6 bridal shops I visited So I decided to go the route of having replicas made in China. Mich Read more reviews. What was your experience. This dress is beautiful though, and I may wear it!! Will never buy from them again. I did my share of research on the Chinese Wholesale website dhgate.com and I can never find a definitive answer! It is a little off from the photos and I think its their version of the Inbal Dror, but it is a BEAUTIFUL dress!!! Stay away, don't risk your money! Don't waste your money. I have received every order that I have placed within usually a couple weeks. You have 2 options on how to verify your payment. DHgate is based in Beijing, China and its name refers to "Dunhuang" an important city on the ancient Silk Road which connected Chinese traders with the ancient world. But if you have the time and money to throw away if it ends up being terrible, then go for it. Horrible product that I cant use. Lol. BEWARE OF DHGATE. Yes, our site is a great online shopping site you can shop in. Its very much of a hit or miss with sellers. We do have a lot of sellers that has successful transactions here. Completely in professional if you ask me and my wedding is coming soon and if this is how that site works and you scam people, you should be ashamed of yourselves. This seller actually has a lot of their own photos of the actual dress on manequins so I felt a bit safer with that. So here it is ladies What do you think? I thought about it but heard from way too many people that it was super scammy and almost no one got what they expected. Size and quality were a lot better than I expected. I tried several times with no success, Dear Sandra C., @mu_t: aww thank you. DHgate.com. Maybe a little smaller than I wouldve liked. I have not seen even one good outcome from that site. Never received my order and now can't login to my account to view my order even though I am using the password that I wrote down when I made the profile and had saved on my phones password for quick login. Yeah, both the brides that I knew who bought from DHG got dresses that looked super cheap. I was SHOCKED by the quality and how well made it is. I would stay away from DHGATE. They give the seller TEN days to respond to my dispute and then give me just ONE day to contact the local post office (which was a Sunday when usps is closed) before they release the funds to the seller. @Barbiestylez: STUNNING! Thanks for sticking with us for a full year. Share with your guests to collect your wedding photos. @EffieTrinket: It all depends on the seller I think. Is this YOUR dress u will wear foe ur wedding or will u be changing out? If most are negative, take that as a cue to look elsewhere. No response from customer service. WRONG. But seller declined and said partial refund instead. Some other cool things about DHGate: Free shipping to the U.S. and their payment system. I bought merchandise from them since june of 2021 and its almost 2 months and i haven't yet to receive ANYTHING. Yeah right, added to claim refund, emailed dhgate and its a joke trying to get anywhere with dhgate, moral don, t EVER, EVER go near this company my first and certainly last time. Belts are very pretty and well made. Best Regards, Horrible service. @chic_and_fabulous: thank you! It took them weeks to send the item and when I finally got some type of notification from Dhgate, they had already released my money and said it was delivered. Try the Modest line from Mon Cheri. DHgate Customer Service The quality and design are rarely on par with the original. I hope that by posting this experience it can be a bit more help for others hoping to get a dress they love for cheap. Find support, ask questions, swap stories, and follow brides planning real weddings here on Weddingbee. 1. Authorization Code- It would be a six digit number or a combination of letters and numbers. We appreciate your understanding and cooperation. Mich --------------------------------------------. It cost $699, which isn't that bad, but I've been curious about buying direct from China. Is it safe? Sometimes quality wasnt the greatest but it was good for the price. The shoes are so cute! It is a wholesale website set up a lot like eBay where the items all come direct from China and the sellers' English is quite broken. I ordered my flower girl dress from this website. Tip for consumers:I wouldn't purchase nothing coming from China, they'll respond to your emails before or during the purchase process but once they have your $$ they wouldn't return any of your emails. Before seeing these reviews I fell in love with this wedding dress (pics attached) .I have searched and searched online for other dresses but just keep coming back to this one that I want from DHgate. I got 64 x 256gb flash drives. They are a complete rip off and make most of their money by scamming people. Its sort of like a chinese ebay. My repeated e-mails to customer service are ignored. Good day and thank you for contacting DHgate Customer Service. Do you have any suggestions on where to purchase Modest wedding dresses? There were a bunch of negative reviews but we figured it'll be a hit or miss and we would have time to order something else. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Please provide us your order number, tracking number or email address. I have been wondering about DHGate.com. You're better off to do business with an American company. All about covering its lying sellers. I have two replicas being made from JBS that I wont receive until probably December-January so when I get them all in I will try them all on and compare. Two months later, I am still playing games with their inadequate customer service. Possibly pictures! I contacted DHgate at least 100 times. Such a frustrating process. If you don't get a letter from customs they won't allow case to be refunded. Best Regards, Ive bought a baseball jersey from there. wow i cant believe how well made it looks and also, how well it fits your body! It was so far from the size I ordered, that I needed to return it. I ordered a lithium ion battery for an electric bike. For now, we can have our seller team contact the seller so they can be urged to respond but in the case that you are still not able to reach an agreement, we cannot handle this anymore. Did it come as advertised? I have read of people who had a mixed up order, or people who just dismiss it outright due to the fact it's from China or from a wholesale site. We had no complaints when the dress came in. All I'm trying to do is get the product I ordered, or my money refunded but it seems like this site is designed to take your money as quickly as possible, then force you to jump through hoops after they cheat you. Sounds like the only thing this company care about is your money and the hell with anything else. Best Regards, @heavenslight: Im not sure yet. Please contact your card issuing bank to get the authorization number on the order. Hi would like to know if the products selling at this website are replica or original? This is very similar if not identical to a dress I tried on last year. The resolution process is cumbersome but fair. I send her a photo of the dress on me and what it should of looked like but no answer. They may have a nice selection, but without customer service, it's not worth it. Orders with large amount I was been promised my things would come WAY earlier. Thank you for your interest on our site! Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc. I run an ebay store selling cosmetics so I am very familiar with Ebay & used to sell my prom dresses on there as a teenager:). Get the dress b.) Don't buy anything from here it's a scam! Does it feel sturdy? I tried to open a claim and the website gave out an error message every time. We use cookies for analytics, personalization, and ads. Make sure to only buy from sellers with high ratings though. I actually like this a lot better than the original! dhgate was useless in resolution. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them. If you have any issues with your purchase, nobody will answer/hep you. DHgate Customer Service You use expensive skin creams, eat nutritious foods, and drink lots of water. i was order product on amazon, aliexpess they never ask to send photo of my credit card only dhgate safecenter@dhgate.com. My oder has been in "awaiting shipment" for the past two months! I'm sorry to hear that your seller is unresponsive about your order. When buying shoes, does piece mean you get one shoe or a pair? They did NOTHING!! Best Regards, I tried on a near identical dress at bhldn a year ago, These wedding dress pictures are from a bridal salon in my town. I have yet to have a bad experience with them. The dress feels and looks luxurious I mean comparable if not better than a lot of the dresses I tried on in stores.. I open a dispute with DHgate thinking they will help me because they hold the funds from the seller until delivery is confirmed, right? So that night, I took my measurements, which is very close to U.S. dress size 12, and ordered a size 12 in the color ivory (another cool feature is you can pick from a TON of colors). The outdoors aren't always exact though. DHgate has a consumer rating of 3.52 stars from 6,713 reviews indicating that most customers are generally satisfied with their purchases. I received it in about two weeks but it was defective. Tip for consumers:Do not use Dhgate. They sent me the wrong merchandise. I see their pictures stolen almost everyday. Authorization Form- You need to fill this out and once you have filled out the form, you can send it to safetycenter@dhgate.com and use your order number as the subject. That way, we can check the status of your order and we can provide the correct resolution to your concern. Tip for consumers:DONT USE DHGATE< spend more money get the real thing. Purchased some mechanix gloves on DHGATE. Upon receiving noticed they were fake. Why would anyone buy anything from a company that has this many unsatisfied customers. Tip for consumers:Buyer beware-if it goes awry, you will not get your money back and Dhgate will not honor the buyer. Also it may be cheaper to have the dress custom made in your area by a reputable seamstress. So even when I try to escalate the issue DHgate is now telling me there is nothing they can do since the seller is no longer on their platform. 2. Credit cards that do not match the account holder's name. Requested refund. Latest activity by Yasmine, on January 17, 2021 at 9:41 PM, I would definitely not order from dhgate. Bought over 150x pairs thinking they were real. Every card transaction is assigned a unique authorization number, which is confidential and can only be obtained by the cardholder from the card-issuing bank. Dear Aleksa A., Here's what they just replied after 9 months of chasing. Stay Away! I've bought sports jerseys from it and they were pretty decent. To find more information about reviews and trust on Sitejabber.com please visit. Don't believe me? So you can get a shittty shitttty dress made, or you can get a nice one. Do not trust DHGate. Id recommend you ask r/DHGate for advice. If you wish not to provide any of the verification process, your order will be canceled and the refund will be processed for you. We've got your first look at the newest bridal trends and what's going to be, https://latterdaybride.com/collections/modest-wedding-dresses, https://www.totallymodest.com/c96839/am-collection.html, https://www.modest-couture.com/store/c1/Featured_Products.html, The Best Bridal Undergarments to Wear Under Your Wedding, 23 Super-Chic Blazer Dresses for Your Wedding Day and More, 6 Wedding Dress Trends That Will Be Everywhere in 2022. When I did a live chat, the rep was rude and unprofessional. Summary: "Yes, we make dress exact same.". DHgate. Its heavy and well made. They robbed me of my money. I ordered a big game board and received a lipstick. We are happy to know that you are satisfied with the items you received from our sellers. Not reliable. We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. No one would respond to my concerns. 5. Since there are so many complaints from so many clients, do you think it is a cause to do an international class action lawsuit? Hi Aaditya! A complete scam company that does not protect you the buyer. Plan your wedding wherever and whenever you want on the WeddingWire App. DHgate. Bought a pant suit in March. They looked like cheap Halloween costume versions of the dresses in the pictures. They steal stock photos from designer pages then the dress they send you is nothing like the picture. Samantha I disputed this with Dhgate and received no help. I understand that you are not satisfied with the resolution for your order with wrong product you received. Only if you don't care if you ever receive it. I had ordered a dress from alieexpress a few years ago and made a post about it here: https://www.reddit.com/r/wedding/comments/4oa3kv/my_aliexpress_wedding_dress_arrived_today_i/?utm_medium=android_app&utm_source=share. I been trying to contact seller for over a month and she reads my messages according to her website but has not bother to reach out to me and for a refund. The order was made and absolutely no update since March 7th, dhgate states they will issue a refund if the package does not arrive in time my delivery was supposed to be March 26th its near a full month late! I canceled immediately yet never received refund. @O.My.Heart: Thank you! I am so jealous because I paid WAYYYYYYYYYY more for my dress, lol. Contacted the seller and the seller says the tracking shows delivered. You can cover the first 6 and last 4 digits of your card then the CVV code at the back. This is a normal process for Press J to jump to the feed. I tried on a dress at David's Bridal that I simply loved! We are looking forward in doing more business with you! The seller is weddinggirl and I wanted to test response time by sending her a message asking about the material type, whether they use beading or sequins, and the back zipper disguised as buttons (my favorite feature). Refused to pay return shipping and said to keep and they would refund and never did. From what I've read about that particular site before, it's pretty much a scam. That way, we can give you real time assistance you about your concern. DHgate.com, This company sent me the wrong product and had the nerve to suggest a five dollar refund. I would give this zero stars if that was an option. I am not from the USA, there are no wedding dress shops where I live so almost everyone orders online for wedding dresses. Ever, RUN DO NOT ORDER FROM THIS COMPANY. Here is the link to the dress I like from DHgate.com. I have ordered handbags, sunglasses, and sports jerseys from dh gate. When you find the product you're interested in, you can contact the seller through "MESSAGE" tab under the seller's name. 3. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. What are you going two do about the 2 other dresses being made? I have seen many mixed (mostly negative) comments regarding the website DHgate.com. Took over 2 weeks to get. Your dress turned out great. The characters written do not match the verification word. DHGate doesn't pay the seller until the buyer (you) leave a review saying you received your item. Dhgate is allowing people to steal money. So many unhappy customers, that's why I posted my review. For brides who cant afford the typical 1-2k dress, this is an option! I just cant decide until I see the other dresses in person. Can't beat the price. Well I never received either package. i really love that dress on you. So I decided to try DHGate. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com The tracking numbers are wrong and provide the wrong information, and the suppliers do not explain in efficiency how long the package will take. DHGate can be kinda tricky. Pics inside! is closed to new replies. Like $30-$40 took a month but were decent. Buy at your own risk. Don't worry, we can help you in contacting your seller. Good day and thank you for contacting DHgate Customer Service. Well, I'll post an update when I receive my order! is it standard practice to ask a customer to send a photo of their credit card to confirm their identity? Asked for a refund not to have item shipped 2 months later after I had bought elsewhere. Riane Theyre pretty big on social media, over 80k followers so these pictures are definitely stolen and the product is fake. Fake items. Dhgate store refuses to give me a full refund! For product details, special features, price quotations, availability and shipping details, we recommend that you contact the seller directly. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. Its a scam. Just don't do it guys, it's not worth the risk. No customer service, no refund of money. Tagged:china, dhgate, dhgate.com, dress, inbal dror, online dresses, replica, wedding dress. If you like scams then this is the site for you. Not going to cover the consumer. Just look through their reviews and try to find legitimate sounding reviews because there are ton of fake reviews. When you don't recieve item 3 months after ordering they want you to go to post office and speak with customs. Dhgate store refuses to give me a full refund after waiting over two months for my oder to get shipped. Almost three months has past that I posted my order. Its eddy k..I know bhldn has a veeerryyy similar one (or at least did last year) that was a cheaper version (also by eddy k), https://eddyk.com/wedding-dresses/wedding-dress-ek1243/, I second this. Ordered fitness watch on 2 oct 21, on 5 jan 22 this small jiffy bag arrived containing small plastic ring, NOT HAPPY, contacted seller who replied it must have been swapped at some stage! They said they would open a claim on my behalf but never did! As soon as the funds are released the seller deletes their shop/account. Read the final review in this post: Get Our Wedding Planner App On Your Mobile Device. Whether youre in a wedding or going to one, theres something here for everyone. 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Products used:I ordered something and was sent wrong item and they never refunded the money for the wrong items sent. Has anyone else used DHgate? Except I never received the package and the package that the postal service logged in was under one pound. They were all bad. BJrOgLhPlAD8l2RHcV79&resource_id=#pu1812_helptop-contactUs. Tracking number has said for two months now that the order is still in China, whereas when I could access my account it said that it has arrived in Australia more than month ago. Create an account to follow your favorite communities and start taking part in conversations. Focusing on Customer's Voice and Experience, Helping the customer solve the problem timely. They are all Chinese and they are all bad news. Scam. There is no number to call (suspicious) and in order to talk to their chat-bot to voice your complaint, they force you to set up an account. Guess what happens? If I were to wear this one, i would deepen the sweetheart to more like cups like the original if possible. You can then send this to safetycenter@dhgate.com and use your order number as the subject. Cost me almost $400. Scammers! Lost $130. it, Has anyone heard of a wedding dress designer by this name? It takes a while to get the hang of the platform. ReCaptcha Verification failed. I'm sorry to hear that you are not satisfied with the quality of the product you received. They said same thing and couldn't offer any assist as well. Got ONE item refunded, nothing else. Theyre fine for cheap things. To go to the seller's store, click on the name of the seller at the upper right side of the item page under the Seller's Information Section or click on the seller's name below the item description. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Like 1-3 months. This edgy wedding get-up is perfect for a non-traditional bride. Also, weddinggirl's return policy gives you 7 days after receiving your dress to return or exchange your item (you pay for shipping it back). Those seem to be online retailers that have decent reviews. Gain trust and grow your business with customer reviews. Responsible for Social Media & Review Sites of DHgate. Tip for consumers:Scam. This company responds to reviews on average within 8 days. Stuff sent isn't what is advertised. Ordered 22 items, received 2! I really wanted to see if you can get a perfectly good dress for the cheap prices they sell for. Is it safe yo buy nike shoes or any shoes from this site. So, hopefully I can document my experience as I'm going through it and hopefully I can add a bit more information and reviews about DHGate out here in the wedding world.

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