All our questions were answered promptly. We have already recommended them to friends. I was recommended this company by a friend who had a pet door installed and I am glad I was. Good work on the door. Fast, professional, clean install. Brad and Jake installed the french doors and window panel, they were on time, worked hard and efficiently and got it done way quicker than expected. Gabe was professional and fast in getting everything processed. Great product. Dogs love it. Just got my door put in last week and i love it!! Great product, pricing and great service!Thank you again! These guys are great, go to them if youre looking to get a dog/pet door! We highly recommend this company.Thank you. Highly recommend if you want a dog door built into the glass of your patio door. You will reinstall them at the end of the installation. It was a smooth and simple process - Id recommend this company to all pet owners looking to upgrade. Pet Door Products was very easy to work with. Great company and sales person! We have an outside cat that refuses to stay inside of the cabin, so we moved her to the back gazebo and installed a cat door. We used to have the insert that took away half of the door opening. The product is wonderful, no issues with quality but I've only had it for about a month. From contact to quote to installthe guys at Pet Door Products were awesome. This Cat Mate door is paw-fectly designed for large cats and small dogs. The products is top of the line!! The door has worked great and it seems very sturdy and able to last constant use from our three dogs. The other needed some time to get used to it, but now hes an old pro at going through. Installation was very quick (<30 min?). We have four dogs ranging from 16 to 80 pounds that constantly want in and out of our backyard. The door looks great! The videos on their website were easy to follow. Otherwise it was a fantastic experience. My salesman Gabe was super personable and made sure that everything was up to my standards before finalizing everything which I appreciated. Great experience from start to finish. It was interesting getting her to use the door, but as of last night, she is doing so. It has made our life much easier and given our dogs the freedom they needed. Everyone involved in the process was professional and easy to work with. This was the perfect solution we were looking for. I ordered a custom dog door and Pet Door Products had the best price by far! Well worth the price. Although the cost is considerably more than the inserts found at the local hardware store, the aesthetic and maintained usability are worth it, not to mention the convenience of being able to allow our pup to let himself in and out! We spoke to Aj and he was able to get us the best price after we had called a few other companies. Good to work with. My largest cat is about 17-20 pounds and he fits through the opening. Great customer service, and all around great experience! It should leave an allowance of at least an inch from both of the pets sides. We love our doggie door, the Salesman Gabe was very informative and kept us up to date on installation time!He also followed up afterwards on any installation issue.We definitely recommend Pet Door for your next doggie door! Everything was cleaned up after they were done. Gabe with Pet Door Products was great to work with and he made the whole process easy. I was impressed with his prompt replies and thorough attention to detail. I dont want let out the AC or heat! He was so quick and he even fixed the lock on our sliding glass door that has never worked! This was a pretty easy to install cat door. I am so happy with my pet door! Pet door is very sturdy locks and stays in place. Having a pet door is a true game changer. Their product is great and was delivered and installed ahead of the time they anticipated it coming in! Cut the opening for the dog door with a hand saw. You get what you pay for and this product is top quality. Had no idea this style was available! Sales person, Brock, was very helpful and great to work with. They were prompt, friendly, and professional. Dog loves the door and is in and out all day. Be the first to hear about our new products and get 10% off your first order!Make sure you check your emails for the discount code before you place your order. The door had good instructions, was relatively simple to install and provides a waterproof entry for her. The customer service was awesome and very helpful. It may not necessarily reflect an actual price offered on our site or elsewhere. Holds up to winds as well, something my old pet door couldnt do very well. 2022 Closer Pets trading as Pet Mate Limited | Company number 01971114, This website uses cookies to improve your experience. Excellent customer service by AJ. My experience with the agent and customer representatives from Pet Door products was awesome. Once the door was ready the team was fast and courteous with getting it installed. I would definitely recommend this product. Install was quick and simple and they did all the work including a cleaning at the end. Very responsive and polite through the whole process. I have two dogs that are constantly scratching at the door. Well worth the money spent. More pricey than some other options but we went for it - and glad that we did. Our dogs love it! However, should you wish to cancel an order or decide to return, you can easily do so at any time within 14 working days of receiving your order. Salt Lake City, UT 84115 It's worth the $$ if you are able. Drill out four screw holes in exterior frame to allow close clearance on screws. We will use it for many, many years. They came out and did all the measurements for us, the installation was handled by them and super seamless and our dogs are loving the new dog door! We previously lived in San Francisco and had a bad experience with a flimsy dog door. I am looking for a pet door to install on my garage door. Great customer service. Love the pet door and install went great! Use of this site is subject to certain Terms Of Use. They are amazing to work with and so quick! Learn More About Cat Mate From Our Team of Experts, PetSafe 4-Way Locking Cat Door, Up to 25-lbs, SureFlap Microchip Small Dog & Cat Door, White, Ideal Pet Products Screen Guard Pet Door, Medium, High Tech Pet Products PX-1 Power Pet Fully Automatic Pet Door, Ideal Pet Products Air Seal Dog Door, White, Medium, PetSafe White Wall Entry Plastic Pet Door, Small, Ideal Pet Products Designer Series Original Plastic Pet Door, Tinted, Medium, Ideal Pet Products Designer Series Ruff-Weather Pet Door, Tinted, Small, High Tech Pet Products PX-2 Power Pet Fully Automatic Pet Door, My cats don't wear collers we live in the country collers are a hanging hazard can they still open the door. Great quality. Great service installing my door. And, not to be left out of the action, your cats can also use this lightweight pet door. We love our new pet door! Drill holes for the mounting hardware following manufacturer recommendations to ensure accuracy. Use The Home Depot Mobile App to locate products and check inventory. Our new dog door is large enough for our golden doodle and all the humans can fit out the sliding door without having to turn sideways. Ive been using my Petdoor for a month now. This does not affect your statutory rights. Thanks for your question. I worked with AJ on my pet door. Very impressed. Should I be concerned with energy efficiency? Various sizes are available for sale, and hence you should select one that matches the size of your pet. This is so much nicer. There are several types and sizes of dog doors. The money was well worth it the door is built good and keeps all wind or air out and the dogs love it. Thanks again. It is much more energy efficient than the aluminum sliding door insert we were using. But all good - wed recommend this option hands down. Gabe was very professional! They did a fabulous job and the door looks awesome and works fabulously. Brad was super awesome and knowledgeable and answered all my questions. The dogs needed a little coaxing to get used to the new door because it seals tighter and requires a little more energy to open, but they both got the hang of it very quickly. Wonderful customer service! Wonderful experience! All major credit and debit cards accepted. Need Help? I would highly recommend this company. With the built in dog door in the glass, we have had zero issues with bugs. Communication was clear during the whole process.The door itself is life changing. Its clean, and has plenty of room for my dogs. All Rights Reserved. AJ gave me a great, competitive quote and was prompt with my texts and questions. I was able to talk with one of your salesmen Brock and not only did he have answers all my questions but with his kindness and knowledge helped me with the measuring process as well! Gabe was very helpful and helped me decide which door would work best for my situation. Thanks for signing up for restock notifications! Will update if needed. For free design and installation help with windows and doors, call us any time between 9 a.m. - 8 p.m. EST at 1-833-HDAPRON (432-7766). We have high winds in this area and the flap is durable and stays shut with the magnet. Start in one corner and cut along the outline you made with the template. My main concern is it being only one-way, i.e. Customer support helped when I had questions. It's also recommended for very thin panels & screens, self lining to 2" thick. Your glass fit perfectly. New install but looking at the quality I have no doubt it will last. The assistance with the measuring process as well as installation was spot on. I would recommend using Pet Door Products. Width of the flap: Your pets shoulder breadth should guide on the width as well. If necessary, cut interior frame (frame without swinging flap) to correct length with sharp knife. Installing a new dog door will make it convenient for your pet to go in and out. x 2-3/4 in. (We recommend the bottom of the hole is approximately level with your pets stomach.). The customer service really made the experience. We love it. Definitely worth the money! Ive been having problems trying to figure out what pet door to get and how they work. VERY happy with the new pet door! No more squeezing through a 9inch slot to get to the patio.Not too many places make these doors and AJ was the best price of the ones I considered doing business with. But they let me know that there was going to be delays and were great over at communication.The door itself is great and looks to be very sturdy. Consider the size of your home and your pet when making your selection. At Closer Pets, were super proud of the quality of our products, but in the unlikely event that theres a fault, please contact us, quoting the date you ordered the goods, the order number, the product name and the nature of the fault. Had a great time with Gabe Hagerman! allowing my cats to come in but not allowing them to get out (mostly for at night and inclimate weather). I would give 10 stars if I could and recommend 100%!! At first I considered getting just an insert door like you could find for sale at Petsmart for less (where you just insert it between your door frame and your regular sliding door), but decided to spend the extra and have the glass actually replaced with new glass and a built in door). This is really just by choice. We originally bought a patio pet dog door insert from Home Depot when we moved into our new home a few months ago. They help pets live actively since regular movements act as a form of exercises, thereby stimulating their mind. Please register or log in to place an order. Over the last 30 years, weve made a name for ourselves in bringing people closer to their pets or rather, weve made a few names for ourselves! This was a pretty easy and seamless process from start to finish. I prefer to remove the plastic door, which is hard to remove but it can be done. Only complaints were cost ($900 with shipping for an 8ft door) and the amount of time to get the completed product (4-6 weeks) for me it was totally worth it! Local store prices may vary from those displayed.

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