I love that they give you permission to use a hammer to knock pieces into place when necessary and to use a power drill to drive the screws home (you could use a hand screwdriver, but a power drill saves you a ton of time). Had we known, we probably would not have made the purchase even though I love the idea of washable covers. They oversee all of the supply chain and know where everything is from. Thirteen pieces in all. One of the sections arrived with one piece that was broken in shipping--I contacted customer service and the response was unbelievably speedy. Home Reserve has a 30-day risk-free trial. I have had 2 minor issues, and they IMMEDIATELY sent out replacements (one was stitching on a seat cushion, the other the board that supports the seat and covers the storage area below. No problem at all. I have been to the Indiana factory to see the floor and it was a neat experience. It went together easily and we love the comfort and function of this easy-to-clean sectional. If we had guests over, people were sitting on ottomans, dining room chairs, or an extra chair we had moved into the room. Finally, the slip covers are really tight and are challenging to put on correctly. Our sectional has been the best purchase for our loft playroom because we needed a way to hide the toys and have more storage solutions. I do highly recommend the purchase. You can customize them by length, you can stain or paint them & theyre great if youre indecisive like me when it comes to hanging decor on the walls! I could lay out each piece, assemble multiple identical sections at once, and then put it together like an assembly line. Also, as a disclaimer, Im not being compensated for this post, I just really like my new sofa and wanted to share. Kendra, you are far far more patient than we were. This is the only place I will order furniture from going forward! There are a few photos of us laying like this. It was easy to take apart and lightweight (the kids helped carry the sections upstairs with no problems). Great customer service, but the sofa itself doesn't hold up. I was kind of over the curved, puffy cushions of our old couch, and the Ray style was exactly what we were looking for. While Home Reserve furniture is affordable, I am happy to say that it is not cheap quality. I took them to Home Reserves website and they loved what they saw and bought one. The only other downside Ive noticed so far is that the fabric we chose (Pet Care in Maltese Denim) attracts our pets fur, so we have to be a little diligent in pulling that off at least once a week. So, relax and invite your pet up on the furniture again. Really was a pain in the keister. Way better than Ikea! You can create a custom modular sectional out of their armless units, but I chose the Sofa, Loveseat, and corner combination for a more seamless look. Our home can be a little crazy at times, but our home reserve sectional fits perfectly in our lives. So many splinters. I highly recommend this company! The customer service (Joe!) It went together very easily and directions were incredibly good.We did get some bad foam for the backs though. This would have been a fun project, but all of the plywood is unfinished, left woodchips all across our apartment & the couch itself, and gave me a few splinters.4. What's your take on this? Every piece of Home Reserve furniture includes storage under the cushion. A designer sectional of comparable size, quality, and style could cost more than double this amount, and I am very pleased with the size and quality you can get from Home Reserve for a fraction of the price of other brands! As a small business owner I believe your most valuable asset other than your product, are your representatives. We are incredibly grateful for this piece of furniture that will serve our family and our guests! All covers are washableeven the arms of the chairs! The seat cushions arent overly deep (20), which makes it comfortable for even shorter people to sit upright. BUILT-IN STORAGE: Hidden under every seat cushion you will find a storage compartment for decor, toys, blankets and more! If you go to their site they have a section you can track your shipment. The seat cracked and HR sent me a replacement right away! Exceptional USA based company with AMAZING service!. You can remove back cushions. The only sofa that met all of my needs was another Laney, but this time just the couch plus one cozy ottoman. If you have any more questions please dont hesitate to message me by email or direct message me over on Instagram! I really cant think of any downsides to it. So if you dont like to assemble furniture, but this still seems like a great idea to you, find someone willing to do it for you because its really worth it in my opinion. So professional and friendly. We purchased a large (7 piece) sectional with faux leather covers six years ago from Home Reserve. 5. It has been a few years--are you still in love? While we do have a dog and cat, I also consider our 3 kids to be family pets as well, so fabric that is protected from spills, mud, snot, pet stuff, etc that can be removed and washed?! Want to see other Home Reserve furniture styles and layouts? I took the day off when ours was delivered so I could dedicate the whole day to putting the sectional together. We had a replacement piece in hand in less than a week! For our basement, I knew I wanted a sectional with clean, modern lines. I've had my sectional for a year and it's breaking apart. KID AND PET FRIENDLY: The fabric that Home Reserve offers really is kid and pet friendly. . The Yoga Twine is closer to cream & tan. It is very nice quality & very sturdy. Theres never a point where you need a helper to hold a piece in place while you drill in the screws. Its like a giant puzzle and the satisfaction of standing back and looking at my creation is all the thanks I need. Once you get your box in you assemble the unit. Very comfortable and I enjoy sitting on it to relax. I was concerned about that but have been pleasantly surprised. Over 2 years ago, I, initially, ordered a loveseat, a couch, and a corner ottoman. Stephanie, our customer service rep, was so fast, polite, fun and kind. Second, I had a ton of room to build this. So if the kids decide its a good idea to do arts and crafts on the sofa and accidentally cut open a cushion cover with a pair of scissors, I can just reorder a new cushion cover rather than having to replace the whole section or cushion. Again, Courtney was a blessing and professional and needs to get a raise! We are utilizing the storage in the modular ottomans for our movies and video games. Even after all these years, the cushions have held up, there's no sagging or compressed foam. It didnt take long in my research for me to discover that Home Reserve sofas met all of the needs for our space! They sent me a single chair (for free) before we committed to the whole sectional. Thanks for taking the time to write a review. In the future, I would have 100% confidence in ordering another piece of furniture from Home Reserve, and would absolutely recommend the company to anyone who is looking for affordable, stylish, and durable furniture built for real life. The sides of our U shaped unit (a loveseat and corner unit) are long enough for my 6 foot husband to comfortably stretch out or lay down with room to spare. Eventually I think we will buy the Retriever Bisque Fabric which is a tad lighter than the Maltese Flax. They are stain resistant, and the durability is amazing. Here you'll find our experiences with homesteading, camping, survival, our Highland cattle, renting out our HipCamp, and info on our truck camper rental near RMNP. But the next feature got me all kinds of excited. And its custom to the exact size and configuration that we need. A couple questions. Without the ottomans, no. Home Reserve furniture is shipped straight to your door through convenient flat rate shipping, and is packaged in easy to move individual boxes with handles. 2022 Trustpilot, Inc. All rights reserved. If you are working with a tight budget, you can create your dream sectional one section at a time! In addition to being customizable, the units can also be rearranged! But for now, consider me a happy Home Reserve customer. After plenty of research and looking through the available styles and fabrics, we were sold. :). + A unique look at northern Colorado. We'll be looking to get another for our living room soon. We have a lot of IKEA furniture, so I have had a lot of experience (read: headaches) assembling furniture. We've replaced the covers and cushions as needed (thanks to dogs digging holes in them) and they look great. The more people you have, the faster it goes without a point where someone is standing around with nothing to do. Very comfy, but also pretty cumbersome in our small space, and the dark color really made the room look darker than I wanted it, so we decided tpo look for new options. But once it was all together and set up in the living room, with kids more than willing to test it out, its definitely a sturdy piece of furniture, so I can see why Home Reserve can offer the 10-year warranty on it. So, thats all the good stuff, but theres got to be some downsides, right? Yeah, thats a big deal. Home Reserve furniture arrives flat-packed, and must be assembled. Thank you for your review. They are easy to wipe the pet fur off of, they wash well, and they are fairly easy to assemble and disassemble across multiple house moves. Dont waste your money. I hate this couch. Recently, he managed to bend one of the base pieces under the seat cushion. A few years later when I moved back to Maui, my sister took it to her home in Nevada. We can also replace any piece at any time for any reason. I am a very slim person, and my partner is even smaller than me - only a toddler could find it sizable enough. After getting through the first piece, we quickly formed a chain of command and flew through the remaining pieces. Thats exactly why we got the ottomans. Dog owners know some accidents go deeper than fabric level, but you can replace any individual foam or cushion and recover quickly. The back cushion is tall enough to lean back and get comfortable, but isnt so tall that you could rest your head. **I was nervous purchasing something I never physically sat on, but I am glad I took the chance. Not so nice. Second, Home Reserve worked with me to ensure it came just on the day I wanted. During the buying process, I was telling everyone I knew about how cool of an idea Home Reserve was and how excited I was about the sectional I ordered. We purchased it from a family who was moving and the warranty transferred to us without any question. I was dismayed till I remembered the 10 year warranty on all frame parts. With that being said I still am in love with our color choice thats why we chose it! Home Reserve furniture is totally customizable, enabling you to create the perfect size sectional for your unique space. Our sectional consisted of 6 Armless sections, 2 Corners, 1 Left Armchair, 1 Modular Ottoman (attached to the sectional), and 3 freestanding Ottomans. I get it. CHANGEABLE FABRIC COVERS: The way this sectional is made you can buy any color fabric and swap them out whenever you need a change. Of course, time will tell how it holds up. If youre not satisfied you can return it and get a refund for the full price including shipping. I did split it up by two days but once you get the hang of it you will have no problem assembling your sectional. We included two modular ottomans that are the length of a sofa cushion and the width of a loveseat cushion. I trust that this sofa will serve us well for many years, and the frame is even backed up with a 10 year guarantee. Third, the plywood they use is splinter city. Before I get in to the details on just what it takes to get one of these sectionals/sofas, I want to tell you some of the features that got us excited.

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