We were told that with the President sale & added friends & family discount we would saved over $4000.00. The manager at the Wichita Falls, Texas store is from some foreign country & his name is so hard to say & spell he just goes by MD. administrator or law firm. Michelle Cantrell removed the mattress' cover, and she handled the mattress "not knowing that we were depositing thousands and thousands of shards of fiberglass all over the room and into the air.". Every time I call customer service they send an email to the manager of the Snellville store, will no reply. I just got it 3 weeks ago. The family had to live in a hotel for a while, as they were unable to return home due to fiberglass contamination. The sales rep that helped us showed us the computer screen 3 times. She saidbring everything back now. How can they charge you for something that you do not have? | We purchased 2 loveseats and an oversized recliner. I told her i have issues with my heart & health & going trough all that they have put my husband & i through has added to mt medical issues to my heart. Ashley furniture plays the game of replacing the furniture from someone else who was disatisfied and will playing russian roulette until someone just excepts there garbage. Ended up buying a set, costing $4521 and some change. Ashley Furniture Class Action Alleges Deceptive Pricing Scheme, GE Appliance Recalls Free-Standing French Door Refrigerators Over Fall Risk, More Than 180K Wall Beds Recalled After Woman Dies, 60 Injured, Ferrero Recalls Kinder Chocolate Products Due to Possible Salmonella Contamination, Stokke Recalls More Than 800 Clikk High Chairs After 6 Seats Break, 2 Kids Hurt. It is estimated that up to 90% of Americans have flame retardant chemicals in their body, whose source is the very mattresses they sleep on. Please add me. Ashley Furniture allegedly dupes customers with fake original sale prices to entice them to purchase items advertised at a purported discount price. I purchased Ashley Full size mattress. Legal Notice They said they were waiting for the last part to come in to deliver all at one time. March 2020 a class-action lawsuit is filed against mattress manufacturer Zinus, Inc. February 2020 another family experiences fiberglass injuries from a mattress, 2007 all mattresses in the U.S. must contain a flame retardant, you must own a mattress with fiberglass from which fiberglass escaped, the fiberglass must have injured you or contaminated your home, you must keep the mattress as evidence in a place where it can no longer harm you. I just bought a sectional. I have all the texts, paperwork etc. If your mattress is off-gassing harmful chemicals, it means that you are breathing in toxins for at least 7 hours every night. The cost of cleaning a house contaminated with fiberglass can reach tens of thousands of dollars. Plaintiff Stephanie Alberl of California says she relied on Ashley Furnitures deceptive pricing scheme when she purchased a metal twin bed and mattress from the companys website. Not only was I over, the furniture was garbage! What a crock, absolutely no accountability! We have already spent $350.00 moving the furniture we did get up to TN. We requested a refund and was told that they dont do returns. I notice on every advertisement I receive in the mail that they advertise 60% off, causing the savings to be much greater than they actually are, and the furniture is is only fair quality at best. & Ashley did nothing. They put us through hell for 5 hours that day & told us they dont take back any of there furniture, yet they took back all 5 book units. Moreover, if the fiberglass layer is exposed, millions of glass shards will contaminate the home, forcing people to throw away most of their belongings. In Texas the business has 7 working days to pay a refund or they are in violation of CPB laws & will be subject to paying 4.25% interest including the refund for every day they are in violation. When I thought the bed I laid on was what I was going to recieve. The store here in Chesapeake Virginia showed me their delivery dates of June 6, I explicitly asked all pieces to and entire bedroom set. They advertise their furniture is made in USA but I my dresser mirror was delivered in a box plainly marked Made In Vietnam. Also, absolutely no customer service from this store, I ordered a complete bedroom set consisting of upholstered bed frame, box springs, two bedside tables, chest of drawers, and dresser with framed mirror. We have pictures to prove furniture is not setup right. We actually got the furniture in before the original 12 to 20 weeks date they gave us. Most of their products, including the mattresses, are made in China and Indonesia, and so are most fiberglass-containing mattresses. settlement administrator or your attorney for any updates regarding No one can sleep on that; now I have to purchase a mattress. Really!! False Advertisement. Then they told us to get off their property they called the police to remove us or arrest us. Bedroom Suite was delivered on 05/07/22 which I paid an extra $200.00 to have it delivered. She said once you received your furniture we dont take it back, no matter what the condition is. Please Add me. Perhaps one of the greatest concerns when it comes to mattresses besides fiberglass is chemical off-gassing. The price of our furniture never increased after the end of the President Sale as told to us. I put a down over 1 year ago . I went into a store to browse for new sofas. The Ashley Furniture class action lawsuit asserts claims for violations of Californias unfair competition laws, false advertising laws and the California Consumer Legal Remedies Act. They refuse to correct the error on billing. Despite his efforts, last year, he noticed his animals started to bite their skin, and even his skin became irritated. I went back the next day and the manager was assisting another customer. He says the irritation is due to his mattress, which contains fiberglass. Exposure to these chemicals has a strong association with multiple cancers. If no solution is agreed upon I will be seeking legal action. Before going on a trip, they agreed to clean up the house, including the mattress.